DoubleTree by Hilton Hotel and Spa Chester

4.0 star property
Eco-certified hotel with full-service spa and health club

Photo gallery for DoubleTree by Hilton Hotel and Spa Chester

Indoor pool
Exterior
Daily English breakfast (GBP 19.95 per person)
Sports facility
Couples treatment room(s), Turkish bath/hammam, body treatments

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
The current price is NZ$175
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Warrington Road, Hoole Village, Chester, England, CH2 3PD
  • Chester Zoo
    ‪4 min drive‬
  • Chester Cathedral
    ‪5 min drive‬
  • Chester Racecourse
    ‪6 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪31 min drive‬

Room options

Presidential Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
Private bathroom
  • 3 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
Private bathroom
Shower/bath combination
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed (Deluxe)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • 3 sq m
  • Sleeps 4
  • 1 King Bed

Twin Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed (Family)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
Private bathroom
  • 3 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
Private bathroom
  • 3 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

Twin Room With Shower

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Presidential Suite

  • Sleeps 4

Junior King Suite with Sofa Bed

  • Sleeps 4

Family Junior Suite with King Size Bed

  • Sleeps 4

Accessible King Room

  • Sleeps 2

Superior King Room With Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Superior King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Deluxe Family Room with Sofa Bed

  • Sleeps 4

Twin Room With Bath

  • Sleeps 2

King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

About the area

Chester

At DoubleTree by Hilton Hotel and Spa Chester you'll be 3.4 km (2.1 mi) from Chester Cathedral and 3.7 km (2.3 mi) from Chester Zoo. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Garden Room and Terrace, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and Turkish bath/hammam. 2777 square feet (258 square metres) of event facilities include 7 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and laundry facilities. English breakfast is available daily between 6:30 AM and 10 AM. .With a stay at this 4-property class Chester hotel, you'll be 3.9 km (2.4 mi) from Grosvenor Museum and 4.1 km (2.5 mi) from Chester Racecourse.

What's nearby

  • Chester Zoo - 4 min drive - 3.4 km
  • University of Chester - 4 min drive - 3.3 km
  • Chester City Walls - 5 min drive - 3.6 km
  • Chester Cathedral - 5 min drive - 3.6 km
  • Chester Racecourse - 6 min drive - 4.3 km

Getting around

  • Chester Station - 4 min drive
  • Liverpool (LPL-John Lennon) - 26 min drive

Restaurants

  • ‪Garden Room & Terrace - ‬5 min walk
  • ‪Hoole Fish Bar - ‬3 min drive
  • ‪Toby Carvery Hoole Village - ‬10 min walk
  • ‪The Piper - ‬7 min walk
  • ‪Homebrew Tap Hoole - ‬2 min drive

About this property

DoubleTree by Hilton Hotel and Spa Chester

Eco-certified hotel with full-service spa and health club
DoubleTree by Hilton Hotel and Spa Chester offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2777 square feet (258 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified DoubleTree by Hilton Hotel and Spa Chester. Self parking is free.

This 4-star Chester hotel is smoke free.

  • 219 guestrooms or units
  • 3 levels
  • 2777 sq ft of conference space
  • 258 sq. m of conference space
  • Built in 1975
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel and Spa Chester offers 219 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Garden Room and Terrace

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,777 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Lift (87 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 3 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person
  • Spa fee: GBP 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve sofa beds
This property accepts credit cards, debit cards and cash
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve sofa beds. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash. This property uses wind and solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Doubletree
Chester Doubletree Hilton
Chester Hilton
Chester Hilton Doubletree
Doubletree Chester
Doubletree Chester Hilton
Doubletree Hilton Chester
Doubletree Hilton Hotel Chester
Hilton Chester
Hilton Chester Doubletree
Chester Hilton International
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel and Spa Chester?

DoubleTree by Hilton Hotel and Spa Chester offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel and Spa Chester?

As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel and Spa Chester on 28 Sept 2025 start from NZ$174.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel and Spa Chester?

Yep, DoubleTree by Hilton Hotel and Spa Chester has a free self car park.

Is there a spa on site at DoubleTree by Hilton Hotel and Spa Chester?

Yep, there is an onsite spa at DoubleTree by Hilton Hotel and Spa Chester. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does DoubleTree by Hilton Hotel and Spa Chester serve breakfast?

Yep, English brekkie is on offer daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel and Spa Chester?

No, DoubleTree by Hilton Hotel and Spa Chester does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel and Spa Chester?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Hotel and Spa Chester?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Hotel and Spa Chester?

No, only service animals are allowed.

DoubleTree by Hilton Hotel and Spa Chester Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1009 reviews
Rating 8 - Good. 243 out of 1009 reviews
Rating 6 - Okay. 106 out of 1009 reviews
Rating 4 - Poor. 58 out of 1009 reviews
Rating 2 - Terrible. 38 out of 1009 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

moon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay as usual. Staff are very well trained and deliver excellent service. There was an issue with our aircon and they weren’t sure how long it would take to fix so they moved us to an equivalent room with no trouble or hesitation at all. The hotel and grounds are immaculate, the cleaning and gardening staff must work very hard. We’re only down the road in Liverpool, but try and pop over to doubletree Chester a couple of times a year for special occasions.
Stayed 1 night in Jun 2025

6/10 Okay

Karen

Stayed 1 night in Jun 2025

10/10 Excellent

Gavin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a relaxed feel about it.
Stayed 2 nights in May 2025

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Stayed 1 night in May 2025

10/10 Excellent

Jamila

Stayed 2 nights in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celebration

Gorgeous stay for my daughters birthday really enjoyed it
Stayed 1 night in May 2025

10/10 Excellent

Angharad

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Spa was awesome. Breakfast had a ramge of food items on offer. I would highly recommend this hotel.
Stayed 1 night in May 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Perry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel room in need of renovation. Carpets uneven worn and not so clean. Bathroom door badly worn and exposed to damp from shower. Woodwork poor in bathroom.
Stayed 2 nights in May 2025

8/10 Good

Kathleen

Stayed 2 nights in May 2025

10/10 Excellent

Mark

Stayed 1 night in May 2025

10/10 Excellent

Robbie, Duluth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 4 day stay. The staff were all tremendous and super helpful. I would totally recommend this place.
Stayed 3 nights in May 2025

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable room. Bath and shower too. We ate in the restaurant and food was good. Plenty of available and safe, free parking.
Stayed 1 night in May 2025

10/10 Excellent

Abass

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!!!

The hotel staff were so helpful before and during our stay, the rooms were very spacious and clean. Checkout/checking in was so simple and easy. Spa was definitely worth it and great price for what was available. Only a 10 minute drive from city centre and ubers into the centre were super cheap so great location. Made it a very special trip with add ons for our room upon arrival also :))
Stayed 2 nights in May 2025

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be better.

As hotels go it was ok, but something is missing,breakfast a little bit up in the air,poor set out.
Stayed 3 nights in May 2025

10/10 Excellent

Phil

Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Room temperature to hot…plug socket hanging off and room very worn
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Absolute waste of energy

Decent Hotel, staff very welcoming. Rooms a little tatty around the edges if you look, but perfectly fine - apart from one major failing. The mirrors in the bathroom are heated (to de-mist) but they are constantly on, at a very high level, with seemingly no way of turning them off. This leads to the bathroom becoming a sauna, an uncomfortably hot sauna, at all times. In turn the room is very warm, the window does nothing for air flow and so you have to use the very noisy air con. The energy being wasted here is unfathomable, and cannot help room prices (on the high side already). Additionally, the hot water is unbelievably hot, to the point that if you had small children you'd very easily run the risk of scalding or worse. Why does it need to be SO hot?
Stayed 1 night in May 2025

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside of the hotel was beautiful. The car parking facilities excellent. Our hotel room was amazing - I think it was newly refurbished as it smelled like new carpet when we walked in. We were in room 2 and it was so convenient. We didn’t use the bar or restaurant but it did look lovely. We did use the spa for a treatment (massage) which was so relaxing. The spa area was nice but needed a bit of a refurb in areas - just looked a bit grubby and the lift wasn’t working. Luckily we didn’t need to use it but there would have been no way for those who did to use the spa area. Only real negative was being so close to the reception area there was quite a bit of noise late at night which is unacceptable - this should have been curbed by staff straightaway. I’d definitely stay again should I need accommodation in the area.
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025