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Grosvenor Pulford Hotel & Spa

4.0 star property
Hotel in Chester with 2 restaurants and full-service spa

Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Reception
Deluxe Quadruple Room
Garden
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$181
includes taxes & fees
9 Feb - 10 Feb

Explore the area

View map
Wrexham Road, Pulford, Chester, England, CH4 9DG
  • Place, Broughton Shopping Park
    ‪7 min drive‬
  • Place, Wrexham Glyndwr University
    ‪9 min drive‬
  • Place, River Dee
    ‪10 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪46 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Family Room

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 2 Single Beds and 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Quadruple Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Superior King Room

  • Sleeps 2

View all photos for Classic Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Classic Double Room

  • Sleeps 2

View all photos for Deluxe Spiral Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Spiral Room

  • Sleeps 2

View all photos for Executive Family Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Family Room

  • Sleeps 2

View all photos for Executive Double Plus Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Plus Room

  • Sleeps 2

View all photos for Deluxe Family Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Family Room

  • Sleeps 2

View all photos for Family Deluxe Plus

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Family Deluxe Plus

  • Sleeps 2

View all photos for Four Poster Superior King Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Four Poster Superior King Room

  • Sleeps 2

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

  • Sleeps 2

View all photos for Executive Double Or Twin Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Or Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • Sleeps 2

About the area

Chester

At Grosvenor Pulford Hotel & Spa, you'll be 16.2 km (10 mi) from Chester Zoo. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Spa By Kasia can include massages, facials and body treatments along with aromatherapy and mani/pedis. The restaurant, Palm Court Restaurant, serves British cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and sauna as well as access to aerobics classes. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 7:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Chester hotel include Chester Racecourse and Chester City Walls.

What's nearby

  • Broughton Shopping Park - 7 min drive - 7.4 km
  • Wrexham Glyndwr University - 9 min drive - 13.5 km
  • River Dee - 10 min drive - 10.9 km
  • Chester Racecourse - 12 min drive - 11.6 km
  • Chester City Walls - 12 min drive - 12.2 km

Getting around

  • Cefn-y-bedd Station - 9 min drive
  • Liverpool (LPL-John Lennon) - 35 min drive

Restaurants

  • ‪Fontanella - ‬8 min drive
  • ‪Crown Inn - ‬8 min drive
  • ‪Black Sheep Coffee - ‬8 min drive
  • ‪Rossett Hall Hotel - Oscars Brasserie - ‬19 min walk
  • ‪Costa Coffee - ‬8 min drive

About this property

Grosvenor Pulford Hotel & Spa

Hotel in Chester with 2 restaurants and full-service spa
Grosvenor Pulford Hotel & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, a sauna, and spa services are also featured at the business-friendly Grosvenor Pulford Hotel & Spa. Free self parking is available.

This 4-star Chester hotel is smoke free.

  • 73 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Grosvenor Pulford Hotel & Spa offers 73 accommodations with coffee/tea makers and complimentary slippers. LCD televisions come with digital channels.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. This Chester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Spa By Kasia has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

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Rowton Hall Hotel and Spa
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  • Spa
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 472 reviews
Rowton Hall Hotel and Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nelsons Bar
  • Palm Court Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20.00 for adults and from GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Frequently asked questions

What is the cancellation policy at Grosvenor Pulford Hotel & Spa?

Grosvenor Pulford Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grosvenor Pulford Hotel & Spa?

As of 30 Jan 2026, prices found for a 1-night stay for 2 adults at Grosvenor Pulford Hotel & Spa on 9 Feb 2026 start from NZ$180.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grosvenor Pulford Hotel & Spa?

Yep, Grosvenor Pulford Hotel & Spa has a free self car park.

Is there a spa on site at Grosvenor Pulford Hotel & Spa?

Yep, Spa By Kasia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Grosvenor Pulford Hotel & Spa have a pool?

Grosvenor Pulford Hotel & Spa has an indoor pool.

What luxury perks are available at Grosvenor Pulford Hotel & Spa?

Grosvenor Pulford Hotel & Spa features a full-service spa, an indoor pool and 2 restaurants.

Is Grosvenor Pulford Hotel & Spa family-friendly?

You bet! With amenities such as children's meals, a picnic area and an indoor pool, it's no surprise that Grosvenor Pulford Hotel & Spa is a hit with families.

Does Grosvenor Pulford Hotel & Spa serve breakfast?

You bet, full brekkie is offered daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Grosvenor Pulford Hotel & Spa?

No, Grosvenor Pulford Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grosvenor Pulford Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grosvenor Pulford Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grosvenor Pulford Hotel & Spa?

Furry friends are welcome at Grosvenor Pulford Hotel & Spa, with food and water bowls on offer.

Grosvenor Pulford Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1002 reviews
Rating 8 - Good. 203 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room cosy comfy bed great view what more can you ask for brilliant staff are first class especially reception
Gorgeous family bedroom
Palm court restaurant ready for dinner
Stayed 1 night in Oct 2025

8/10 Good

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent staff, beautiful hotel. The welcome was brilliant and the little extras in the room much appreciated. Family swim was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely breakfast and the staff were really helpful and attentive.
Stayed 1 night in Oct 2025

10/10 Excellent

Conall

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was lovely, staff were very helpful and nice. Best breakfast I've had in a hotel in a long time
Stayed 1 night in Oct 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Clean facilities and excellent service.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was lovely although
Stayed 2 nights in Oct 2025

10/10 Excellent

reece

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Robert, Pontypool

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good stay at the Gosvenor. Amazing room and hotel had great attention to detail. Meal at the Palm Court was excellent First class stay
Stayed 1 night in Oct 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul Ryland

Stayed 2 nights in Oct 2025

8/10 Good

Angela

Stayed 1 night in Oct 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay although would not give 5 star due to uncomfortable bed and could hear noise from above when people were walking about.
Stayed 1 night in Oct 2025

6/10 Okay

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spa ,pool and Japanese garden . So peaceful. Room quiet and bed very comfortable. Staff very helpful . Will be back .
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and welcoming, i walk with a stick so going up steps to my 1st floor room wasn’t too easy. Also could here whenever someone was walking down the corridor outside my room. Sadly didn’t get up in time for breakfast but had lunch at Nelson's which was excellent. Look forward to staying here again
Stayed 1 night in Oct 2025

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous food from the large breakfast offering (there is everything you could ever want for breakfast!!!) the food in Palm Court was outstanding and the staff looked after us so well, we also loved the piano player- added something special to the evening. Clean and comfortable rooms and the swimming pool was really lovely too. Thank you, we will be back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Debbie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, the restaurant and bar areas are fabulous. The room was to a high standard, clean and cosy. The hotel interior is to a very high standard and decorated beautifully. The staff are friendly and accommodating. The spa is beautiful and the treatments excellent.
Stayed 2 nights in Oct 2025

10/10 Excellent

darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, restaurant and meal was absolutely lovely, and the live music was great. Would definitely stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Miss

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hotel. Will stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely friendly hotel,with good Facilities,eg pool and spa,would defiantly come again to stay.
Stayed 1 night in Oct 2025

6/10 Okay

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Read the small print with this hotel. When they say they can't guarantee a quiet night, they should have said "We guarantee you won't get a quiet night." Our first time away from the kids in many years, and we paid a lot for a nice time. The hotel should have warned us we would have two loud weddings (Friday and Saturday) going on until late, right underneath us (plus shouting in the corridors and trolleys rattling across the floor above us) giving us the chance to go somewhere else.
Stayed 2 nights in Oct 2025

8/10 Good

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful in a busy environment - always had time to help guests - great food - smart rooms - nice restaurants - would recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Yachna

Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Stayed 1 night in Oct 2025