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Mercure Chester Abbots Well Hotel

4.0 star property

Photo gallery for Mercure Chester Abbots Well Hotel

Indoor pool, pool loungers
Double Room, 1 Double Bed (Compact)
Exterior
Front of property
Daily buffet breakfast (GBP 17.95 per person)

Reviews

7.6 out of 10
Good

Popular amenities

The current price is NZ$132
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
Whitchurch Road Christleton, Chester, England, CH3 5QL
  • Place, Caldy Valley Nature Park
    ‪16 min walk‬
  • Place, Great Boughton Library
    ‪20 min walk‬
  • Place, Grosvenor Park
    ‪4 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪36 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Double Room, 1 Double Bed

7.8 out of 10
Good
(52 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

7.2 out of 10
Good
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic)

Family Room (Classic)

7.6 out of 10
Good
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

7.4 out of 10
Good
(29 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 2 Children)

Family Room, Multiple Beds (2 Adults and 2 Children)

Family Room, Multiple Beds (2 Adults and 2 Children)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

About the area

Chester

At Mercure Chester Abbots Well Hotel you'll be 2.7 km (1.7 mi) from Grosvenor Park and 3.6 km (2.2 mi) from Chester Cathedral. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Feelgood Club can include access to the sauna and steam room. The restaurant, The Brasserie, serves British cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Meeting rooms and a conference centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .With a stay at this 4-property class Chester hotel, you'll be 3.6 km (2.3 mi) from Chester City Walls and 3.9 km (2.4 mi) from Chester Racecourse.

What's nearby

  • University of Law - Chester - 7 min walk - 0.7 km
  • Caldy Valley Nature Park - 16 min walk - 1.4 km
  • Great Boughton Library - 20 min walk - 1.7 km
  • St Paul's Church - 3 min drive - 2.1 km
  • Grosvenor Park - 4 min drive - 2.7 km

Getting around

  • Bache Station - 7 min drive
  • Liverpool (LPL-John Lennon) - 39 min drive

Restaurants

  • ‪The Oaklands - ‬5 min drive
  • ‪Sea Breeze - ‬16 min walk
  • ‪The Boathouse - ‬4 min drive
  • ‪The Cheshire Cat - ‬15 min walk
  • ‪Ginger Monkey - ‬2 min drive

About this property

Mercure Chester Abbots Well Hotel

Mercure Chester Abbots Well Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness centre, and spa services are also featured at the business-friendly Mercure Chester Abbots Well Hotel. Free self parking is available.

This 4-star Chester hotel is smoke free.

  • 126 guestrooms or units
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Chester Abbots Well Hotel offers 126 accommodations with a safe and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Chester hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Fitness facility
Holiday Inn Chester - South by IHG
  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
4.0 out of 5, Very good, 1,001 reviews
The price is NZ$128
includes taxes & fees
19 Apr - 20 Apr
Holiday Inn Chester - South by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

What is the cancellation policy at Mercure Chester Abbots Well Hotel?

Mercure Chester Abbots Well Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Chester Abbots Well Hotel?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Mercure Chester Abbots Well Hotel on 29 Mar 2026 start from NZ$132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Chester Abbots Well Hotel?

Yep, Mercure Chester Abbots Well Hotel has a free self car park.

Is there a spa on site at Mercure Chester Abbots Well Hotel?

Yep, Feelgood Club is available for guests. It has a steam room and a sauna.

Does Mercure Chester Abbots Well Hotel have a pool?

Mercure Chester Abbots Well Hotel has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Mercure Chester Abbots Well Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mercure Chester Abbots Well Hotel is a hit with families.

Does Mercure Chester Abbots Well Hotel serve breakfast?

Yep, our visitors love the buffet breakfast here! Available weekdays between 7:00 AM and 10:00 AM and weekends from 8:00 AM to 11:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Mercure Chester Abbots Well Hotel?

No, Mercure Chester Abbots Well Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Chester Abbots Well Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Chester Abbots Well Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Chester Abbots Well Hotel?

Dogs are welcome at Mercure Chester Abbots Well Hotel, with food and water bowls on offer.

Mercure Chester Abbots Well Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 352 out of 1003 reviews
Rating 8 - Good. 307 out of 1003 reviews
Rating 6 - Okay. 163 out of 1003 reviews
Rating 4 - Poor. 99 out of 1003 reviews
Rating 2 - Terrible. 82 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Angela

Liked: Cleanliness, staff & service
This hotel is a little tired. There has been a makeover of sorts to the room. However there was a funky smell through the corridor and room. The pool was nice to have but again showing its age. The hotel was quiet so breakfast suffered from being kept warm under lamps. The Staff were all helpful and friendly. Hence the 3 stars.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

6/10 Okay

Lee

Liked: Staff & service, amenities
Overall the room was ok, the bed was very firm for our taste. The duvet had seen better days though the linen was clean and white.
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Stayed 1 night in Dec 2025

6/10 Okay

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very nice . Could of done with some form.of lamp.in the room.. ees the room was fine. Thank you 😊
Stayed 1 night in Dec 2025

8/10 Good

Sally

Stayed 1 night in Dec 2025

6/10 Okay

Simon

Disliked: Property conditions & facilities
Wasn’t impressed
Stayed 4 nights in Dec 2025

8/10 Good

CLINTON

Liked: Cleanliness, amenities, property conditions & facilities
A well appointed room, while fit for purpose room 202 needs a little love - blinds & bath.
Stayed 1 night in Dec 2025

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast needs more warm options for vegetarians ands vegans.
Stayed 2 nights in Dec 2025

4/10 Poor

Sandra

Travelled with partner
Liked: Cleanliness
Bed, rock hard, very uncomfortable. TV thinks it’s yesterday, when the guide comes up it’s showing what was on the day before!
Stayed 1 night in Dec 2025

10/10 Excellent

ian

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious and all the staff were extremely frienfly and courteous
Stayed 4 nights in Nov 2025

6/10 Okay

Elise

Stayed 1 night in Nov 2025

2/10 Terrible

Paul

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Check in - rooms not ready when we arrived after 3pm. Told to wait at the bar, no drink offered. Room - we were in 354. Horrifically dated, blank plates over old sockets, heating doesn’t work so there was a plug in oil radiator for us, toilet takes about 30 mins to fill between flushes. The shower - worst I’ve ever had in my life! Takes about 10 mins (no exaggeration) for hot water to come out, and it’s literally just a dribble. Staff were good, can’t fault them. Breakfast was good, but on the whole it was a let down considering we paid £225 for the night. Very disappointing stay overall, we only went there as another couple we know had already booked for the same night. Should have just stuck to the Hilton, which was available for slightly less per night that this. My honest opinion is that even a Travelodge puts this place to shame.
Only socket on the bed wall
View from the window of 354
Stayed 1 night in Nov 2025

10/10 Excellent

Garth

Stayed 2 nights in Nov 2025

8/10 Good

Dawn

Travelled with family
Liked: Staff & service
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room great price good food friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Stayed 1 night in Nov 2025

6/10 Okay

Jayne

Travelled with group
Liked: Cleanliness, amenities
The staff lacked experience and confidence, especially dining room staff. The pool areas were very good. The food was ok but nothing special. The rooms and beds were fine and the location was good - very easy to use the park and ride into chester
Stayed 1 night in Nov 2025

10/10 Excellent

Karon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location a few minutes walk from Chester Park & Ride. The staff are all great, reception were really friendly every time we passed the desk and made sure we had the best room for our needs and breakfast staff went out of their way to be helpful
Stayed 1 night in Nov 2025

8/10 Good

Richard

Stayed 1 night in Nov 2025

2/10 Terrible

Scott

Travelled with partner
Disliked: Cleanliness
Worst stay i have had in over 20 years rooms dated with mould on windows and bathroom carpet dirty walls marked food was horrendous and my wife chipped her tooth on a burger which could not be even broken in half with a knife complained and nothing done about room I have complained to hotel spent over £340 on hotel food and drinks and left after one night
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Phil at check in very helpful
Stayed 1 night in Nov 2025

4/10 Poor

Katie

Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Stayed 1 night in Nov 2025

2/10 Terrible

a

Stayed 1 night in Oct 2025