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HOTEL CASA CHE CHEN

Property class: 2

Photo gallery for HOTEL CASA CHE CHEN

A rectangular swimming pool with a blue interior, surrounded by a concrete deck.
A modern two-story house with a concrete exterior, a wooden staircase, and a small outdoor area with gravel.
A modern kitchen with a wooden table, black chairs, a TV mounted on the wall, and a door leading to another room.
A bathroom with a shower, tiled walls, a window, and a toilet.
A kitchen with a black countertop, stainless steel appliances, and a hanging shelf with potted plants.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

Explore the area

View map
circuito 1 norte A, 41, Chetumal, QROO, 77014
  • Place, Santuario del Manati
    ‪9 min drive‬
  • Place, Dr. Alfredo Barrera Marin Botanical Garden
    ‪9 min drive‬
  • Place, Payo Obispo Zoo
    ‪10 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

A modern kitchen with a wooden table, black chairs, a TV mounted on the wall, and a door leading to another room.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

About the area

Chetumal

At HOTEL CASA CHE CHEN you'll be 4.9 km (3 mi) from Santuario del Manati and 4.9 km (3 mi) from Dr. Alfredo Barrera Marin Botanical Garden. Highlights at this hotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi. .This pet-friendly hotel offers free WiFi in public areas. There's also the convenience of free self parking. .Attractions in proximity to this Chetumal hotel include Laguna Bacalar Ecological Park and Lake Bacalar.

What's nearby

  • Santuario del Manati - 9 min drive - 5.0 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 9 min drive - 5.0 km
  • Dos Mulas - 9 min drive - 5.4 km
  • Payo Obispo Zoo - 10 min drive - 5.7 km
  • Malecón de Chetumal - 11 min drive - 6.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 21 min drive

Restaurants

  • ‪Restaurant Las Olas del Mar - ‬3 min drive
  • ‪Xel-ha - ‬4 min drive
  • ‪Restaurante La Uva - ‬3 min drive
  • ‪el arenal subagencia - ‬5 min drive
  • ‪Taquería Huacho - ‬4 min drive

About this property

HOTEL CASA CHE CHEN

HOTEL CASA CHE CHEN offers its guests an outdoor pool. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this Chetumal hotel.

  • 3 guestrooms or units
  • Smoking in designated areas
HOTEL CASA CHE CHEN offers 3 accommodations. Kitchenettes offer separate dining areas and kitchenware and utensils.

Bathrooms include a shower. This Chetumal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on request and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area

Guest services

  • Housekeeping on request

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets: MXN 150 per pet, per day, plus a one-time cleaning fee of MXN 150
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lb per pet)

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 150 per pet, per day plus a one-off MXN 150 cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

Frequently asked questions

Is parking available at HOTEL CASA CHE CHEN ?

Yep, HOTEL CASA CHE CHEN has a free self car park.

Are there any beaches close to HOTEL CASA CHE CHEN ?

The closest beach to HOTEL CASA CHE CHEN is Dos Mulas (4.3 km).

Does HOTEL CASA CHE CHEN have a pool?

HOTEL CASA CHE CHEN has an outdoor pool.

Is there a free airport shuttle available at HOTEL CASA CHE CHEN ?

No, HOTEL CASA CHE CHEN does not offer an airport shuttle service.

What time are check-in & check-out at HOTEL CASA CHE CHEN ?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

HOTEL CASA CHE CHEN Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

No me gustó que no me respondieran en el teléfono que dan, que haya buscado al dueño en su casa y que todavía no me hagan llegar la factura.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
La habitación sí le hace falta una sacudida en las ventanas, pero al menos para descansar está aceptable.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy adecuado lugar aunque está lejos
Stayed 1 night in Jul 2026