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Hotel Awazul Bacalar

Property class: 2.5

Photo gallery for Hotel Awazul Bacalar

A pier with lounge chairs, a docked boat, and a clear blue sky.
A bathroom with a tiled backsplash and a window overlooking a balcony with a view of the sea.
A pool area with blue lounge chairs, a stone wall, and a building in the background.
A balcony with a white cushioned bench, a wooden table, and a view of a calm body of water with boats.
A hotel room with two single beds, a wooden door, a white wall, a ceiling light, and a small rug.

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$157
includes taxes & fees
22 Aug - 23 Aug

Explore the area

View map
CARRETERA FEDERAL KM 3 BACALAR -CANCUN, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪2 min walk‬
  • Place, Polytechnic University of Bacalar
    ‪3 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪36 min drive‬

Room options

View all photos for Room

A hotel room with two beds, a nightstand, a lamp, and a large mirror.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite Awazul

A hotel room with a bed, a desk with a computer, a TV, and a bathroom with a mirror and sink.

Suite Awazul

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room

A bedroom with a wooden headboard, a bed with white bedding and a brown pillow, a hanging light fixture, and a built-in air conditioning unit.

Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Basic Single Room

A bedroom with a bed, a desk, a chair, a painting, an air conditioner, and a brick-patterned wall.

Basic Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Suite

Two single beds with wooden headboards, white bedding, and teal throw pillows.

Double Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Economy Room

A neatly made bed with white linens and two pillows, a wooden nightstand with a drawer, and a wall with a grey and white patterned design.

Economy Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a nightstand with a lamp, and a water bottle.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a desk, a chair, and a door.

Room

  • Sleeps 4
  • Free Wi-Fi

About the area

Bacalar

At Hotel Awazul Bacalar you'll be within just a 5-minute stroll of Lake Bacalar and within 30 minutes of Laguna Bacalar Ecological Park. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and a terrace. Plus you'll find a garden, tour/ticket assistance and luggage storage. There's also the convenience of free self parking. .With a stay at this Bacalar hotel, you'll be 3.4 km (2.1 mi) from Fort of San Felipe and 3.9 km (2.4 mi) from Municipal Spa of Bacalar.

What's nearby

  • Lake Bacalar - 2 min walk - 0.2 km
  • Polytechnic University of Bacalar - 3 min drive - 2.2 km
  • Laguna Bacalar Ecological Park - 4 min drive - 2.5 km
  • Cenote Azul - 8 min drive - 7.2 km
  • Cenote Cocalitos - 8 min drive - 6.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪asadero el establo - ‬1 min drive
  • ‪La Playita - ‬4 min drive
  • ‪I Scream Bar - ‬4 min drive
  • ‪Finisterre Cocina Mediterranea - ‬4 min drive
  • ‪Las Miches De La 1 - ‬3 min drive

About this property

Hotel Awazul Bacalar

Hotel Awazul Bacalar offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Bacalar hotel.

  • 15 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
Hotel Awazul Bacalar offers 15 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and free toiletries. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

HOTEL AWAZUL
AWAZUL BACALAR
AWAZUL
Hotel Awazul Bacalar Hotel
Hotel Awazul Bacalar Bacalar
Hotel Awazul Bacalar Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Hotel Awazul Bacalar?

Hotel Awazul Bacalar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Awazul Bacalar?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Awazul Bacalar on 22 Aug 2026 start from NZ$157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Awazul Bacalar?

Yep, Hotel Awazul Bacalar has a free self car park.

Are there any beaches close to Hotel Awazul Bacalar?

The closest beach to Hotel Awazul Bacalar is Dos Mulas (24.3 km).

Is there a free airport shuttle available at Hotel Awazul Bacalar?

No, Hotel Awazul Bacalar does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Awazul Bacalar?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Awazul Bacalar?

No, pets are not allowed.

Hotel Awazul Bacalar Reviews

Reviews

6.6
Rating 10 - Excellent. 15 out of 68 reviews
Rating 8 - Good. 17 out of 68 reviews
Rating 6 - Okay. 18 out of 68 reviews
Rating 4 - Poor. 7 out of 68 reviews
Rating 2 - Terrible. 11 out of 68 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! In fact, we loved it so much that we changed our plans and came back for a couple of days at the end of our trip. The rooms are cute, clean and comfortable. The pier on the lake was heavenly. The staff was so nice, too. The only drawback was the ice machine wasn't working, but on our second stay it appeared they had a replacement ready to install.
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Flor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel is about 15 min away from the centro and it does not have a restaurant. Overall the stay is good but wouldn’t recommend if trying to be where all the food is at and everything.
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Kelsey

Disliked: Cleanliness, staff & service, property conditions & facilities
We left it was horrible
Stayed 2 nights in Aug 2022
Verified review

6/10 Okay

Hugo Alberto

Liked: Staff & service, amenities
Regular
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

sergio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check it before you pay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estan muy amplias, limpias muy comodas y con una hermosa vista al lago desde el balcón, cuentan con estacionamiento y el personal muy atento y amables. Tiene su acceso privado al lago donde crearon un muelle que a su vez sirve como pisina privada esta limpia con acceso y la profundidad es baja asi que es facil para personas que no saben nadar. En seguida del hotel esta un servicio para paseo por el lago.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Josefina

Disliked: Property conditions & facilities
Un hotel con instalaciones muy precarias y aún en construcción
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

YOLANDA

Disliked: Cleanliness, staff & service, property conditions & facilities
cuándo llegamos, no había luz, supuestamente era en toda la zona como es posible que no tengan una planta propia para la Luz ahí con un calor tremendo y sin aire acondicionado, no tienen restaurante para comer, dice que tienen desayuno incluido y no tienen restaurante para comer la verdad, me pareció mal, lo que era yo cancelarlo, irme a ver otro lugar no es recomendable
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Las habitaciones son amplias, es muy pequeña el area para colgar ropa, hay espacio como para instalar un mueble adicional para guardar ropa.Tiene area de comedor que no funciona, seria importante que tuvieran servicio de comida.Las vistas de la Laguna desde el Hotel muy bonitas.
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

SANDRA MICHELLE HERNANDEZ

Liked: Cleanliness
Le hace falta mas detalles Arreglos camastros acondicionar el area del muelle
Stayed 3 nights in Jul 2024
Verified review

2/10 Terrible

CLAUDIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

FRAUDE HOTELES.COM Y HOTEL AWAZUL

ES UN FRAUDE DE HOTELES.COM Y DEL HOTEL AWAZUL, YA QUE LAS FOTOS NO CORRESPONDEN A LA PROPIEDAD, HAY PLAGAS, FIESTAS PARTICULARES, MAL ESTADO DE SILLONES, CAMAS. NULA HIGIENE. ESTABAN FUMIGANDO Y TENÍA EL INSECTICIDA EXPUESTO.
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Tania de los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio

Pésimo servicio,no me querían hacer válida mi noche ya que yo la pagué por medio de la página y salía pagada ,hasta que nos resolvieron pésimas instalaciones, nada que ver con las fotos que ponen en su página y para colmo no te ponen fotos de los cuartos, comparado al precio que se paga súper cara esta sobrevaluado,en lo personal no lo recomiendo parece un hostal de mala muerte,como q si lo estuvieran cerrando más bien,el aire acondicionado no servia,las camas no son cómodas en general perdí mi dinero xq tenía dos noches de reserva y solo me hospedé 1
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

María Antonieta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene acceso privado a la laguna.
Stayed 4 nights in Jun 2024
Verified review

6/10 Okay

Brenda

Liked: Staff & service
Disliked: Cleanliness

bonito para alojase un dia

El lugar es bonito ya que esta a la orilla de bacalar, pero no es para niños ya que el agua es hondo. Las habitaciones son cómodas pero le falta mas limpieza ya que la que nos asignaron tenia mucho olor a humedad y las almohadas olían como a orín por lo mismo que tiene mucha humedad.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

Fanny

Disliked: Staff & service, property conditions & facilities
Sin comentarios
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Todo muy bien, solo que las fotos no están actualizadas, por lo tanto me fui con la imagen que tenía restaurante y por remodelación en este momento no cuentan con ello. Solo eso que si deberías actualizar un poco las imágenes. De ahí en fuera todo muy bien, tiene una vista preciosa a la laguna.
Verified review

2/10 Terrible

Claudia Isabel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Muy mala experiencia, muros de tablaroca y una habitación muy ruidosa, nada que ver las habitaciones con las fotos, acabados terribles y muy mal servicio, muy mal respecto a lo que vale...
Verified review

8/10 Good

Gabriela Noemi Zamora

Liked: Cleanliness, staff & service
Me gustó la atención del personal y la limpieza pero sus colchones son muy incómodos para dormir
Stayed 4 nights in Mar 2023
Verified review

6/10 Okay

Hector Hugo

Disliked: Property conditions & facilities, room comfort

Mala

La habitación no tenia toallas, incomoda sin servicios y no tenia agua caliente.
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

MARIA DEL CARMEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lo que mas me gusto es que no cobraron extra que se quedo en una hamaca que pudimos colgar en el pasillo. Lo que no me gusto fue que no había disponibilidad para adquirir otra habitación.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and facilities were great, the only downfall was that we did not get one of the rooms with the view of the lagoon, considering the distance from the town, it would have been nice that there was a dining facility; otherwise the room was clean, lots of space and comfortable...
Stayed 1 night in Apr 2022
Verified review

2/10 Terrible

Karla

Disliked: Staff & service, amenities
Muy mal.. las sabanas y toallas sucias, moho en paredes. Pero el problema mayor fue el check in.. y aun sigo en espera de la factura. Pague por expedia al hotel un depósito del 50 y luego el restante se cobraba rl dia del checkin . El hotel dice que no lo hizo. Tuve que pagar en efectivo porque su terminal casualmente no servia, pedi factura para apartar mi pago, me prometió la recepcionista llegaba sl día siguiente. Cosa que haya hoy no sucede. Me expidieron después de una discusión con Hilario (turno mañana) de 20 min un papelito a mano de que pague en efectivo... La verdad deja mucho que desear y hay muchas mejores opciones....
Stayed 1 night in Apr 2022
Verified review

6/10 Okay

Raul

Disliked: Cleanliness, property conditions & facilities, room comfort

Sin agua caliente y muros de tabla roca.

Sin agua caliente y muros de tabla roca, donde no existe privacidad. Lo único bueno es la ubicación.
Stayed 1 night in Dec 2021
Verified review

2/10 Terrible

CRISTIAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No había luz

Llegamos y no había luz , conectaron una planta pero se apagó en la noche y hacía mucho calor
Stayed 1 night in Dec 2021