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Hotel Isabella Bacalar Front Lagoon

Property class: 3.5

Photo gallery for Hotel Isabella Bacalar Front Lagoon

Overwater bungalows with thatched roofs, wooden decks, and clear turquoise water.
A room with a bed, a small table, and a refrigerator.
A bed with a wooden frame, two hanging lamps, and a poster on the wall.
A tropical resort with thatched-roof huts, a wooden pier, and a clear lagoon.
A wooden pier leading to a clear blue water body, surrounded by thatched-roof structures and lush greenery.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Spa
  • Outdoor space
The current price is NZ$247
includes taxes & fees
5 Nov - 6 Nov

Explore the area

View map
Costera 5, Norte, 77930 Bacalar, Q.R., Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪2 min walk‬
  • Place, Cenote Azul
    ‪2 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪6 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Bungalow, 1 King Bed, Terrace, Garden View

A bed with a wooden frame, two hanging lamps, and a poster on the wall.

Deluxe Bungalow, 1 King Bed, Terrace, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Bungalow, 1 King Bed, Terrace, Lagoon View

A bed with a rolled towel and a rolled blanket, a chair, and a view of a wooden deck and palm trees.

Deluxe Bungalow, 1 King Bed, Terrace, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Bungalow, Multiple Beds, Terrace, Lagoon View

A bedroom with a large bed, a wooden headboard, and a view of a natural landscape.

Family Bungalow, Multiple Beds, Terrace, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Standard Bungalow, 1 Queen Bed, Terrace, Garden View

A room with a bed, a small table, and a refrigerator.

Standard Bungalow, 1 Queen Bed, Terrace, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, Terrace, Lagoon View

A bedroom with a large bed, a ceiling fan, an air conditioning unit, and a view of the outdoors through a sliding glass door.

Deluxe Suite, 1 King Bed, Terrace, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Terrace, Lagoon View

A hotel room with three beds, wooden flooring, and a ceiling light fixture.

Family Suite, Multiple Beds, Terrace, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Family Villa, Garden View

A two-story building with a balcony, a set of chairs, and a small table on the ground floor.

Family Villa, Garden View

  • Garden view
  • 7 sq m
  • 2 bedrooms
  • Sleeps 9
  • 2 King Beds and 2 Double Beds

View all photos for Deluxe Bungalow, 1 King Bed, Terrace, Partial Lake View

A wooden deck with a table and two chairs, overlooking a beach with palm trees and a thatched-roof structure.

Deluxe Bungalow, 1 King Bed, Terrace, Partial Lake View

  • Partial lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

A modern bedroom with a bed, bedside tables, a nightstand, a wooden bench, and two pendant lights.

Standard Room, 1 King Bed, Ground Floor

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Bacalar

Hotel Isabella Bacalar Front Lagoon places you steps from Lake Bacalar and within a 10-minute stroll of Cenote Esmeralda. .You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a furnished lanai and a private garden. Nice touches to enhance your stay include a rainfall showerhead and premium bedding. An espresso maker, free bottled water and Netflix are also available. Bathrooms are shared. .Enjoy access to kayaking and motor boating. Added amenities include free Wi-Fi in public areas and spa services. Each morning free buffet breakfast is offered between 8:30 AM and 10:30 AM.
View more Apartments in BacalarOpens in a new window

What's nearby

  • Lake Bacalar - 2 min walk - 0.2 km
  • Cenote Azul - 2 min drive - 1.8 km
  • Cenote Cocalitos - 3 min drive - 1.5 km
  • Fort of San Felipe - 5 min drive - 3.6 km
  • Laguna Bacalar Ecological Park - 6 min drive - 4.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪Navieros Bacalar - ‬5 min drive
  • ‪Noru - ‬4 min drive
  • ‪La Trattoria 46 - ‬5 min drive
  • ‪Casa Laguna By Azulea - ‬5 min drive
  • ‪Pizzeria Bertilla - ‬5 min drive

About this property

Hotel Isabella Bacalar Front Lagoon

Free breakfast is available daily. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Isabella Bacalar Front Lagoon.

Smoking is allowed in designated areas at this 3.5-star Bacalar apartment.

  • 2 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
Hotel Isabella Bacalar Front Lagoon offers 2 air-conditioned accommodations with espresso makers and complimentary bottles of water. Rooms open to furnished lanais. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels and Netflix.

Guests have access to shared bathrooms. Bathrooms include a shower with a rainfall showerhead. This Bacalar apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

A hot tub on a balcony overlooking a beach with clear blue water and greenery.
MBH Maya Bacalar Hotel Boutique
Bacalar
  • On private beach
  • Spa pool
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 441 reviews
The price is NZ$328
includes taxes & fees
1 Nov - 2 Nov
MBH Maya Bacalar Hotel Boutique

Property amenities

Pool/Spa

  • Massage
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Espresso maker

Dining

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM

Bedrooms

  • Premium bedding

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Furnished lanai
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace
  • Walkway to water
  • Yard

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Free bottled water
  • Grocery/convenience store
  • Luggage storage
  • Tour and ticket assistance

Things to do

  • Boat and paddles
  • Kayaking
  • Motor boating
  • Paddleboard
  • Personal motorised watercraft

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.

Frequently asked questions

Is there a spa on site at Hotel Isabella Bacalar Front Lagoon?

There's no onsite spa, but this property does offer services like massages.

How much does it cost to stay at Hotel Isabella Bacalar Front Lagoon?

As of 31 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Isabella Bacalar Front Lagoon on 5 Nov 2026 start from NZ$247, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Isabella Bacalar Front Lagoon serve breakfast?

Yep, free buffet brekkie is served daily between 8:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Isabella Bacalar Front Lagoon?

No, Hotel Isabella Bacalar Front Lagoon does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Isabella Bacalar Front Lagoon?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Isabella Bacalar Front Lagoon?

No, pets are not allowed.

Hotel Isabella Bacalar Front Lagoon Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 25 out of 31 reviews
Rating 8 - Good. 3 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.8/10

Cleanliness

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Great place
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Best spot in bacalar. Has even a bed on the dock too hang out on
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless and amazing staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente !!!!
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication
Disliked: Listing accuracy
Check the room you are getting, the descriptions are not always what you get. Two or three rooms say garden rooms and they are not.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy
They need a lil more parking space , and they tried to clean my room at almost 3 pm ( I was taking a nap) I had to ask for towels and toilet paper , then they rush me for my check out, the guy at the office told me that the owner of the place get upset when ppl leave the place after check out time. Workers need more training.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Todos me gustó y tranquila desayuno rico frente lago lindo y muy limpio volverá recomendable
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excelente la atención en lugares maravillosos tal cual se muestra en las imágenes y las amenidades bastante agradables
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Personal muy atento
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
El Cuarto estaba muy limpio y la Propiedad está súper bien porque tiene su muelle y puedes estar nadando ahí agusto, lo único malo es que pasando la media noche empezaron a usar como un martillo, como si estuvieran trabajando en esa habitación y justo quedaba abajo de nuestro cuarto, y después a las 3 am igual, Lo malo es que por más que llamamos a recepción nunca nos contestaron.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
todo muy bien, sin duda lo recomiendo
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Muy buena opción de hospedaje. Habitación limpia, excelente atención y desayuno buffet rico y cumplidor. El personal hace la diferencia por su amabilidad. Lo recomiendo
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Estadia encantadora! Muito limpa! Area muito agradável na beira da lagoa. Caiaques disponíveis sem custo adicional. Ótimo cafe da manha! Ótimas instalacoes. Meu quarto e banheiro eram enormes! Bem acessível como pedi! Funcionários atenciosos. Check-in sem burocracia. Ótimos tacos no restaurante do hotel. A lagoa dispensa comentários. Senti falta somente do espelho de corpo inteiro. Recomendo no mínimo 2 noites. Retornaria com certeza!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Si, el desayuno siempre estaba fresco
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excelente ubicación Excelente atención 👍 muy recomendado
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
El desayuno muy bueno y rico
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in
Muy rico el desayuno
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Belle chambre très propre mais dénudée. Hotel boutique très bien située, bonne cuisine, personnel très gentil. Le petit déjeuner est un gros plus. A recommander fortement!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nos gustó mucho el hotel y la atención del personal.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Amenities
Mejorar la limpieza y el trato al check in
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Habitación muy limpia, el area para nada en la laguna esta increíble Personal amable y atento
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Stayed 1 night in Dec 2025