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Hotel Casa Blanca

2.5 star property

Photo gallery for Hotel Casa Blanca

A corridor with a variety of indoor plants, including large palm trees and smaller foliage, creating a lush green environment.
Front of property – evening/night
Deluxe Double Room, 2 Queen Beds, Garden View
Garden
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk
The current price is NZ$106
includes taxes & fees
28 June - 29 June

Explore the area

View map
A. Álvaro Obregón No 312 Col. Centro, entre Rafael E. Melgar y Emiliano Zapata, Chetumal, QROO, 77000
  • Place, Palacio Municipal De Othon P. Blanco
    ‪1 min walk‬
  • Place, Explanada de la Bandera
    ‪11 min walk‬
  • Place, Museum of Maya Culture
    ‪19 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Queen Beds, Garden View

Deluxe Double Room, 2 Queen Beds, Garden View

Deluxe Double Room, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Garden View

A hotel room with a bed, a nightstand, a TV, a window with curtains, and a painting on the wall.

Deluxe Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

Egyptian cotton sheets, premium bedding, down duvets

Room

  • 36 sq m
  • Sleeps 4
  • Free Wi-Fi

About the area

Chetumal

Hotel Casa Blanca puts you in the heart of Chetumal, steps from Palacio Municipal De Othon P. Blanco and within a 10-minute stroll of Explanada de la Bandera. Highlights at this hotel include in-room free WiFi and Smart TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include a conference centre, a 24-hour business centre and a microwave in a common area. There's also extended parking, along with the convenience of airport drop-off service. .Sights within a 20-minute walk of this Chetumal hotel include Chetumal Ferry Terminal and Museum of Maya Culture.

What's nearby

  • Palacio Municipal De Othon P. Blanco - 1 min walk - 0.1 km
  • Explanada de la Bandera - 11 min walk - 1.0 km
  • Palacio de Gobierno - 11 min walk - 1.0 km
  • Museo de la Ciudad - 14 min walk - 1.2 km
  • Museum of Maya Culture - 19 min walk - 1.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 3 min drive

Restaurants

  • ‪Almina - ‬7 min walk
  • ‪Los Comales - ‬5 min walk
  • ‪CAFE 290 - ‬2 min walk
  • ‪Vips - ‬8 min walk
  • ‪Marisquería El Taco Loco - ‬5 min walk

About this property

Hotel Casa Blanca

WiFi is free in public spaces. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces. A shuttle from the hotel to the airport (available on request), a ferry terminal shuttle and a train station drop-off service are available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Casa Blanca.

This Chetumal hotel is smoke free.

  • 81 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 1990
  • Business centre (24 hours)
  • Conference centre
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
Hotel Casa Blanca offers 81 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and free newspapers. This individually decorated accommodation includes dining tables. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Chetumal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport drop-off shuttle (surcharge) from 7:00 AM to 4:30 PM at scheduled times and on request
  • 24-hour train station drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Onsite parking available only on request
  • Secured extended parking on site (MXN 150 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Dining table
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink (80 centimetre high)
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 400
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 500.00
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 11:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa Blanca

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 17.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 150 per room
  • Airport shuttle fee per child: MXN 150 (up to 10 years old)
  • Secured extended parking fee: MXN 150 per day
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPay
Cashless transactions are available
Heating is not provided
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments and PayPay. Heating is not provided. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 01126684

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Hotel Casa Blanca.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Casa Blanca Chetumal
Casa Blanca Chetumal
Hotel Casa Blanca Hotel
Hotel Casa Blanca Chetumal
Hotel Casa Blanca Hotel Chetumal

Frequently asked questions

What is the cancellation policy at Hotel Casa Blanca?

Hotel Casa Blanca offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Casa Blanca?

As of 27 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Blanca on 28 Jun 2026 start from NZ$106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Casa Blanca?

Yep, Hotel Casa Blanca has secured extended parking for MXN 150 per day. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Hotel Casa Blanca?

The closest beach to Hotel Casa Blanca is Dos Mulas (3.1 km).

What makes Hotel Casa Blanca a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Casa Blanca.

Is there a free airport shuttle available at Hotel Casa Blanca?

No, but there's a shuttle from the hotel to the airport that runs from 7:00 AM - 4:30 PM on request for a fee.

What time are check-in & check-out at Hotel Casa Blanca?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casa Blanca?

No, pets and service animals are not allowed.

Hotel Casa Blanca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 483 out of 970 reviews
Rating 8 - Good. 368 out of 970 reviews
Rating 6 - Okay. 78 out of 970 reviews
Rating 4 - Poor. 21 out of 970 reviews
Rating 2 - Terrible. 20 out of 970 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Very comfortable room. Good amenities and staff were very helpful Thanks!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Juan Bosco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis Francisco

Excelente
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really good one night stop over before catching the ferry to Caye Caulker. Very comfy bed, clean, good shower, black out curtains and in a great location. Very nice young lady on reception upon check in and a good check out too. Could easily have stayed another night or two in this motel style accommodation, thank you.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities very clean. Welcoming and accommodating. Convinient parking.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stuff !!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

leopoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was excellent
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Estefania was very helpful and efficient. Parking is limited but the area feels safe. There is a kiddies playground across the street.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lucrecia

Rooms are always very clean and staff is very friendly and helpful.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Marlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yamani

Liked: Cleanliness, property conditions & facilities
Staff, and clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, clean and friendly staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

leopoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im a repeat guest at this hotel. The rooms are always clean. The air conditioning is excellent. Drinking bottled water is provided. And the rates are reasonable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Todo excelente.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Blanca is perfect for getting around Chetumal for necessities and having a comfortable place to stay. Close to everything, safe parking and friendly staff. Have stayed several times and will keep coming back
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The place is clean, friendly staff. We enjoy our stay.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

NikkiR

Liked: Cleanliness, staff & service, amenities
The hotel is nice and a good location but they charged me for a night that I didn't stay there and ignored any messages asking for a refund.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Good location!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Good AC. Clean room .
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tanya

Liked: Cleanliness
Friendly and easy check in
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nathaniel

Liked: Cleanliness, property conditions & facilities
Very clean and well maintained property.
Stayed 10 nights in May 2025
Verified

8/10 Good

Leon

Very
Stayed 1 night in Nov 2025