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Hotel Grand Marlon

Property class: 3

Photo gallery for Hotel Grand Marlon

A hotel room with a bed, a desk, a chair, a TV, and a small table.
A hotel entrance with a modern design, featuring a prominent sign, a staircase leading to the lobby, and a well-lit interior.
A hotel lobby with a reception desk, seating area, and a glass railing overlooking the interior.
A poolside area with wicker chairs and a table, a drink with a straw, and a small umbrella.
A modern hotel room with a sectional sofa, a flat-screen TV, a desk, and a bed with a headboard.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$127
includes taxes & fees
2 Oct - 3 Oct

Explore the area

View map
Av. Juárez No. 88, Chetumal, QROO, 77000
  • Place, Museo de la Ciudad
    ‪5 min walk‬
  • Place, Palacio Municipal De Othon P. Blanco
    ‪10 min walk‬
  • Place, Museum of Maya Culture
    ‪10 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, a desk, a TV, and a door.

Standard Double Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a mirror, and a picture on the wall.

Standard Double Room

7.8 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

A hotel room with a large bed, a desk, a chair, a TV, and a mirror.

Executive Room

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, a TV, a desk with a lamp, a chair, and a nightstand with a phone.

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Master)

A modern hotel room with a large bed, bedside lamps, a nightstand with a phone, a small table, and a decorative plant.

Suite (Master)

  • Sleeps 3
  • 1 King Bed

Standard Triple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Chetumal

At Hotel Grand Marlon you'll be within just a 10-minute stroll of Museo de la Ciudad and Explanada de la Bandera. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Placeres, serves international cuisine. Enjoy the gym and Hot tub. Other amenities include free Wi-Fi in public areas, a business centre and a 24-hour front desk. Local cuisine breakfast is available daily between 7:00 AM and noon. .In proximity to this 3-property class Centro Histórico hotel you'll find Lake Bacalar.

What's nearby

  • Museo de la Ciudad - 5 min walk - 0.4 km
  • Explanada de la Bandera - 8 min walk - 0.7 km
  • Malecón de Chetumal - 8 min walk - 0.7 km
  • Palacio Municipal De Othon P. Blanco - 10 min walk - 0.8 km
  • Museum of Maya Culture - 10 min walk - 0.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive

Restaurants

  • ‪hot dogs de la obregon - ‬4 min walk
  • ‪Babu Té Bar - ‬3 min walk
  • ‪Restaurante Bistro Placeres. Gran Marlon Boutique, Resort & Spa ***** :> GT - ‬1 min walk
  • ‪Sergio's Pizzas - ‬5 min walk
  • ‪El Patio Del 30 - ‬6 min walk

About this property

Hotel Grand Marlon

Hotel Grand Marlon offers its guests an outdoor pool, a hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A terrace, tour/ticket assistance, and room service (during limited hours) are also featured at Hotel Grand Marlon.

Smoking is allowed in designated areas at this 3-star Chetumal hotel.

  • 34 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Grand Marlon offers 34 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 145 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Placeres

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Grand Marlon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MXN 145 for adults and from MXN 145 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 008-025-000559/2026

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Marlon
Grand Marlon Chetumal
Hotel Grand Marlon
Hotel Grand Marlon Chetumal
Hotel Marlon
Marlon Hotel
The Grand Marlon Chetumal, Mexico - Quintana Roo
The Grand Marlon Hotel Chetumal
Hotel Grand Marlon Hotel
Hotel Grand Marlon Chetumal
Hotel Grand Marlon Hotel Chetumal

Frequently asked questions

Are there any beaches close to Hotel Grand Marlon?

The closest beach to Hotel Grand Marlon is Dos Mulas (2.5 km).

How much does it cost to stay at Hotel Grand Marlon?

As of 1 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Grand Marlon on 2 Oct 2026 start from NZ$127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Grand Marlon have a pool?

Hotel Grand Marlon has an outdoor pool.

Does Hotel Grand Marlon serve breakfast?

Sure does, local cuisine breakfast is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Hotel Grand Marlon?

No, Hotel Grand Marlon does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Grand Marlon?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Grand Marlon?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Grand Marlon?

No, pets and service animals are not allowed.

Hotel Grand Marlon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 299 out of 761 reviews
Rating 8 - Good. 232 out of 761 reviews
Rating 6 - Okay. 125 out of 761 reviews
Rating 4 - Poor. 54 out of 761 reviews
Rating 2 - Terrible. 51 out of 761 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Grand Marlon is a very nice hotel for a good price. We always stay there! And will continue!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, parking on back.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
I was very pleased with this hotel the staff was very friendly and welcoming and was in a very convenient location situated near the chechamel airport
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

The location was well in reach of the shopping area and the restaurant on site was excellent.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and secure parking.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good parking and location. The restaurant makes this place really good. For breakfast, room service and dinner.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness
The beds are very hard
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Nearby Restaurants
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The check-in clerk was very polite and the room is spacious, clean, and overall comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, comfortable stay.
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
The mattresses are very hard and need change urgently. My wife and I did not sleep well. Not recommended.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
As usual excellent service ! Thanks
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, I highly recommend Grand Marlon !
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness
Good parking. Nice size room. Well located for most of Chetumal.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Hotel was clean and reception was good
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our suite
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The location was ok
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ARRIVED with a confirmed reservation but they told us they already gave our room to someone else. No comparable room available. Staff and manager were unhelpful. Place needs renovation and a new manager. Suggest you stay somewhere else!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service
Convenient & Good for an overnight stay.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, cheap and clean hotel .
Stayed 3 nights in Jan 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and manager are not helpful. Twice arrived with confirmed reservation to discover they had sold our room. I done with them!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I always stay at this property when I visit Chetumal. Parking is good. The rooms are good. Location is easily findable. Restaurant is good. Has a nice small pool.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We had a lovely time at this hotel
Stayed 3 nights in Mar 2024