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Shangri-La Chiang Mai

Photo gallery for Shangri-La Chiang Mai

A covered outdoor area with a pool, steps leading to a door, and a person standing by the pool.
A modern hotel room with a green sofa, a wooden coffee table, a TV, and a large window offering a city view.
A modern gym with treadmills, weight machines, and large windows offering a view of greenery.
A spacious lobby with a grand piano, red armchairs, a reception desk, and decorative wall panels.
A large hotel with a symmetrical facade, multiple floors, and a central entrance with a traditional roof.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$256
includes taxes & fees
28 Aug - 29 Aug

Explore the area

View map
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Place, Chiang Mai Night Bazaar
    ‪7 min walk‬
  • Place, Riverside
    ‪8 min walk‬
  • Place, Tha Phae Gate
    ‪17 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View

A hotel room with a large bed, a desk, a chair, a television, and a view of the outdoors.

Deluxe Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Pool View

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Deluxe Room, 2 Single Beds, Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, a chair, a desk lamp, and a view of the city.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Deluxe Room, 2 Single Beds

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of a cityscape.

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 86 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon, Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, a chair, a desk lamp, and a view of the city.

Horizon, Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon, Deluxe Twin Room

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Horizon, Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon, Premier Room, 1 King Bed

A hotel room with a large bed, a wooden desk with apples, a sofa, and a chair.

Horizon, Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed

A hotel room with a large bed, a wooden desk with apples, a sofa, and a chair.

Premier Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Single Beds

A hotel room with two beds, a sofa, a coffee table, and a TV.

Premier Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 58 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Room With Pool View

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room With Pool View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Chiang Mai

A luxury stay in the heart of Chiang Mai awaits you at Shangri-La Chiang Mai. Within just a 15-minute stroll, you'll find Chiang Mai Night Bazaar and Iron Bridge. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Chi Spa can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free kids' club, gym, outdoor tennis court and sauna. Business amenities include 3 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a shopping centre shuttle. .Places within a 30-minute walk of this 5-property class Chang Khlan hotel include Warorot Market and Tha Phae Gate.

What's nearby

  • Chiang Mai Night Bazaar - 7 min walk - 0.6 km
  • Riverside - 8 min walk - 0.8 km
  • Mae Kha Canal Village - 9 min walk - 0.8 km
  • Tha Phae Gate - 17 min walk - 1.5 km
  • Warorot Market - 5 min drive - 1.5 km

Getting around

  • Chiang Mai Railway Station - 10 min drive
  • Chiang Mai (CNX-Chiang Mai Intl.) - 17 min drive

Restaurants

  • ‪Lobby Lounge - ‬8 min walk
  • ‪Roastniyom coffee - The Astra Condo - ‬3 min walk
  • ‪川味金牌火锅（The Astra 2楼） - ‬3 min walk
  • ‪Kao Kab Kang - ‬4 min walk
  • ‪เนื้อวัวรสเยี่ยม (Rote Yiam Beef Noodle) - ‬2 min walk

About this property

Shangri-La Chiang Mai

Shangri-La Chiang Mai offers its guests a full-service spa, an outdoor tennis court, and a waterslide. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and 3 meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Chiang Mai. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Chiang Mai hotel.

  • 1 building
  • 277 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Shangri-La Chiang Mai offers 277 air-conditioned accommodations with fireplaces and minibars. A pillow menu is available. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Chiang Mai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub.

Similar properties

Lobby
Chiang Mai Marriott Hotel
Chang Khlan
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.6 out of 5, Wonderful, 1,000 reviews
The price is NZ$281
includes taxes & fees
30 Aug - 31 Aug
Chiang Mai Marriott Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 720 for adults and THB 360 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • China Kitchen
  • Kad Kafe'

Things to do

  • Basketball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Baby bath
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Chiang Mai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 720 for adults and from THB 360 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and WeChat Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai

Frequently asked questions

What is the cancellation policy at Shangri-La Chiang Mai?

Shangri-La Chiang Mai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Chiang Mai?

As of 30 Jul 2026, prices found for a 1-night stay for 2 adults at Shangri-La Chiang Mai on 28 Aug 2026 start from NZ$256, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Chiang Mai?

Yep, Shangri-La Chiang Mai has a free self car park and free valet parking.

Is there a spa on site at Shangri-La Chiang Mai?

Yep, Chi Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Shangri-La Chiang Mai have a pool?

Shangri-La Chiang Mai has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM.

Does Shangri-La Chiang Mai have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Shangri-La Chiang Mai?

Shangri-La Chiang Mai features a full-service spa, a health club and an outdoor pool.

What makes Shangri-La Chiang Mai a romantic place to stay?

A hot tub and couples dining, as well as fireplaces and massage services available in the guestrooms, help set the scene for a romantic weekend at Shangri-La Chiang Mai.

Is Shangri-La Chiang Mai family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as baby baths and childcare services in the guestrooms, it's no surprise that Shangri-La Chiang Mai is a hit with families.

Does Shangri-La Chiang Mai serve breakfast?

Sure does, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Shangri-La Chiang Mai?

No, Shangri-La Chiang Mai does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La Chiang Mai?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Chiang Mai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Chiang Mai?

No, pets and service animals are not allowed.

Shangri-La Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1000 reviews
Rating 8 - Good. 208 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and amenities at the hotel
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good gym and great breakfast options.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Luis Bernard

Liked: Cleanliness, amenities, property conditions & facilities
This was an absolutely stunning place to stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Suki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for families and those who want to go to the night market. The pool is great for kids, even has a slide! The lounge has nightly happy hour and breakfast has global food offering. The spa is amazing!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Klaus

Liked: Cleanliness, property conditions & facilities
Clean and very spacious room, nice mountain views, good breakfast, nice pool and good amenities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kian-Guan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and professional. Accommodating to our needs.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the night market, staff are amazing, breakfast was delicious. We will definitely stay here again
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Dubiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
We had such a comfortable stay at this hotel. While not brand new, the pool was excellent service was five stars and the buffet in the morning is incredible. It’s a great central location walkable to many things. We had a wonderful stay here and thank everyone so much.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Martha

Liked: Cleanliness, staff & service
The staff is very attentive but the hotel is a bit outdated. There is a security check every time you enter the building.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Lovely grounds Friendly staff
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with beautiful grounds and pool area. The rooms are spacious and comfortable and we enjoyed having a balcony room.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

kimberly

Liked: Cleanliness, property conditions & facilities
Amazing resort and the staff was so friendly and helpful
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely EVERYTHING was amazing! From the service staff, to the comfort, the scenery, the food!!!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and comfortable, the breakfast was delicious and the pool was amazing BUT the people….the people are above and beyond. Especially Pat at the concierge desk. Words cannot describe, just go!
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Thahiya

Liked: Cleanliness, amenities, property conditions & facilities
Super clean, we also got upgraded which we were grateful for! Huge room with a beautiful view of the sunset.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From Security, to the staff, to the beautiful hotel, everything was perfect. Thanks very much for making my stay wonderful and pleasant.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jiwanka B

Liked: Cleanliness, amenities, property conditions & facilities
Simply everything was excellent!!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
It is an unbelievable hotel. Everything you imagine of a hung end resort it offers.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daljeet

Liked: Cleanliness, staff & service, amenities
Overall excellent place
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for 9 days to explore Chiang Mai and the surrounding area. It’s a lovely hotel with great facilities and very close to a great night market. The rooms were really spacious and clean, we had a deluxe king room with a city view which was great for sunset. The staff were very polite and responsive to requests.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in May 2025
Verified

8/10 Good

Nilesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual Shangri-la was good just like other locations we have stayed like kuala lumpur, Dubai. One feed back for Chiang Mai - breakfast can be be better, but disappointing. Otherwise all good.
Stayed 6 nights in Mar 2026