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The Heritage House Suite

The Heritage House Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for The Heritage House Junior Suite

The Heritage House Junior Suite

The Heritage House Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe with Bathtub (King Bed or Twin Bed)

Extra beds

Deluxe with Bathtub (King Bed or Twin Bed)

9.6 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Room (King Bed or Twin Bed)

Deluxe Room (King Bed or Twin Bed)

Deluxe Room (King Bed or Twin Bed)

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Room (King Bed)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room (King Bed)

9.2 out of 10
Wonderful
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Chiang Mai

A luxury stay in the heart of Chiang Mai awaits you at The Chiang Mai Old Town. Within just a 10-minute stroll, you'll find Wat Phra Singh and Chiang Mai University. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include Thai massages and sports massages along with body wraps, body scrubs and aromatherapy. The bistro, The Vorra Bistro, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. The Vorra Bistro is the hotel's own bar. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Old City hotel include Pratat Chedi Luang Temple and Tha Phae Gate.

What's nearby

  • Wat Phra Singh - 3 min walk - 0.3 km
  • Chiang Mai University - 3 min walk - 0.3 km
  • Wat Chedi Luang - 10 min walk - 0.9 km
  • Sunday Walking Street Market - 12 min walk - 1.0 km
  • Tha Phae Gate - 4 min drive - 1.9 km

Getting around

  • Chiang Mai Railway Station - 17 min drive
  • Chiang Mai (CNX-Chiang Mai Intl.) - 14 min drive

Restaurants

  • ‪ห้องอาหารราชมรรคา Rachamankha Restaurant - ‬4 min walk
  • ‪ข้าวต้มจันทบูรณ์ - ‬3 min walk
  • ‪กาแฟหวานน้อย & Kedtawa Backpacker - ‬1 min walk
  • ‪Owl Brasserie - ‬3 min walk
  • ‪The Canal Restaurant & Bar - ‬2 min walk

About this property

The Chiang Mai Old Town

The Chiang Mai Old Town offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Spa services, a terrace, and gift shops/newsstands are also featured at the luxury The Chiang Mai Old Town. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Chiang Mai hotel is smoke free.

  • 30 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Chiang Mai Old Town offers 30 air-conditioned accommodations with minibars and espresso makers. 55-inch Smart televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Chiang Mai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include sports massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 5:30 AM on request
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: THB 500 for adults and THB 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Vorra Bistro
  • The Vorra Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • High chair
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately THB 500 for adults and from THB 500 for children
  • Airport shuttle fee: THB 400 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: THB 400 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 7 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Chiang Mai Old Town Hotel
Chiang Mai Old Town
The Chiang Mai Old Town Hotel
The Chiang Mai Old Town SHA Plus
The Chiang Mai Old Town Chiang Mai
The Chiang Mai Old Town SHA Extra Plus
The Chiang Mai Old Town Hotel Chiang Mai

Frequently asked questions

Is parking available at The Chiang Mai Old Town?

Yep, The Chiang Mai Old Town has a free self car park. Onsite parking is limited.

Is there a spa on site at The Chiang Mai Old Town?

Yep, there is an onsite spa at The Chiang Mai Old Town. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does The Chiang Mai Old Town have a pool?

The Chiang Mai Old Town has an outdoor pool. The pool is open 7 AM to 7 PM.

Is The Chiang Mai Old Town family-friendly?

You bet! With amenities such as children's meals and an outdoor pool, as well as highchairs in the guestrooms, it's no surprise that The Chiang Mai Old Town is a hit with families.

Does The Chiang Mai Old Town serve breakfast?

Yeah, cooked-to-order brekkie is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at The Chiang Mai Old Town?

No, but there's an airport shuttle that runs from 6:00 AM - 5:30 AM on request for a fee.

Is there a bar or restaurant at The Chiang Mai Old Town?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Chiang Mai Old Town?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Chiang Mai Old Town?

No, pets are not allowed.

The Chiang Mai Old Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 242 out of 308 reviews
Rating 8 - Good. 46 out of 308 reviews
Rating 6 - Okay. 11 out of 308 reviews
Rating 4 - Poor. 5 out of 308 reviews
Rating 2 - Terrible. 4 out of 308 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gareth

Stayed 2 nights in Dec 2025

10/10 Excellent

Pamela

Stayed 2 nights in Nov 2025

10/10 Excellent

saad, Annandale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel v nice staff tasty food
Stayed 1 night in Aug 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Staff and service are fantastic.
Stayed 3 nights in Nov 2025

10/10 Excellent

Akil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, clean large rooms and very close to attractions.
Stayed 3 nights in Nov 2025

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations with spacious room and great service. Chang at the front desk was amazing and provided great service. Kwan and the other staff in spa were also excellent. We also booked a tour through the hotel wand our guide Tony was great.the hotels complementary shuttle around old town was convenient and very helpful.
Stayed 3 nights in Nov 2025

2/10 Terrible

moshe

Disliked: Cleanliness, amenities
ROOM, management behavior ext...
Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, good food.
Stayed 2 nights in Nov 2025

10/10 Excellent

Olivier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice cosy hotel, great staff, very helpful and kind, good food at the restaurant, highly recommended place to stay. Nice boutique hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Zoee

Stayed 3 nights in Oct 2025

10/10 Excellent

JAE, Sugar Land

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prob the coziest and nicest hotel in Chiang Mai old town.
Stayed 3 nights in Oct 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was off a main road but still felt peaceful and quiet. I loved the staff and vibe. We enjoyed sparkling wine and snacks by the pool and ate at the restaurant onsite for one dinner as well. I would absolutely come back to this hotel again in the future!
Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was fantastic. Room was nice and comfortable and service was spot on. Kwan, Chang and Som to name a few were helpful and nice and made sure everything was great. I will be back for sure
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness
Wonderful staff and exquisite accommodations!!
Stayed 1 night in Oct 2025

10/10 Excellent

Albert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing with very friendly staff. They do have dogs near by that will bark in the mornings. But they have a court mandated agreement with the owners that if it exceeds 20 minutes, the staff will talk to them about it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lanny

Stayed 4 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay at the Chiang Mai Old Town hotel. Everything was perfect, from the amenities, the restaurant, the Spa, and the Service. Our room on the 2nd floor was lovely and comfortable, very spacious. Loved the free soft drinks and there was plenty of chilled water in the full-size fridge. Our room also entitled us to the free snacks and drinks in the Lounge. The Spa was excellent also - thank you to Therapists Aam and Aed! The hospitality and service was friendly, efficient, and helpful. Thank you to all staff, in particular Bam, Mali, and finally Kwan who was always friendly and helpful, making our stay so memorable. Highly recommended hotel.
Spacious room on 2nd floor
Lovely grounds
Breakfast
Starters
Stayed 3 nights in Sep 2025

10/10 Excellent

Genevieve Du

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and exceptional staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Belinda

Stayed 6 nights in Jul 2025

10/10 Excellent

Wenter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is incredible. Service was beyond excellent. Room is spacious and comfy, loved the pool. Cannot wait to come back here again!!
Stayed 3 nights in Jul 2025

8/10 Good

vikneswaran

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice place but very small boutique hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael S

Stayed 4 nights in Jun 2025

10/10 Excellent

Dejanae

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay! Stayed in Chiang Mai for a couple nights and wished we stayed here longer. The staff wait on you and make sure you have every need met. They are kind and helpful. Even for example, we were in the pool and a staff walked over and turned on the jets for us to enjoy. Highly recommend getting the breakfast included option because you get to dine at their high end restaurant each morning from 7am - 10:30am with unlimited a la carte meals and drinks! So yummy! Reception always has free snacks, drinks, and desserts from the restaurant as well. Highly recommend! Worth the money! The room had Bluetooth surround sound speakers, balcony, and other great features.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great People

The hotel staff could not have been more welcoming. No matter who we interacted with, they could not do enough. Quiet, comfortable room.
Stayed 4 nights in May 2025