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The Empress Hotel Chiang Mai

4.0 star property

Photo gallery for The Empress Hotel Chiang Mai

A modern hotel with a prominent corner entrance, multiple floors, and a rooftop terrace.
Executive Suite | Living area
Outdoor pool
Executive Suite | Living area
A spacious lobby with ornate ceiling designs, a grand staircase, and traditional seating areas.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$105
includes taxes & fees
17 July - 18 July

Explore the area

View map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Place, Riverside
    ‪2 min walk‬
  • Place, Chiang Mai Night Bazaar
    ‪15 min walk‬
  • Place, Tha Phae Gate
    ‪6 min drive‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(16 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.2 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

Executive Room

Executive Room

9.0 out of 10
Wonderful
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Chiang Mai

The Empress Hotel Chiang Mai places you in the centre of Chiang Mai, connected to the convention centre and within a short 5-minute stroll of Riverside and Central Chiang Mai Memorial Hospital. Highlights at this family-friendly hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include Thai massages, body scrubs and aromatherapy. The coffee shop, Chao Nang Coffee Shop, serves Thai cuisine and is open for breakfast, lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 4-property class Chang Khlan hotel include Chiang Mai Night Bazaar and Tha Phae Gate.

What's nearby

  • Riverside - 2 min walk - 0.2 km
  • Mae Ping River - 5 min walk - 0.5 km
  • Mae Kha Canal Village - 7 min walk - 0.6 km
  • Chiang Mai Night Bazaar - 15 min walk - 1.3 km
  • Tha Phae Gate - 6 min drive - 2.7 km

Getting around

  • Chiang Mai Railway Station - 12 min drive
  • Chiang Mai (CNX-Chiang Mai Intl.) - 18 min drive

Restaurants

  • ‪บะหมี่เจ๊หัว ต้นตำหรับอาหารจีนยูนาน Www.ไทยนำ.Com - ‬2 min walk
  • ‪นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย - ‬2 min walk
  • ‪ราดหน้าหม้อดินเสวยนครปฐมโอชา - ‬2 min walk
  • ‪Ruammit Muslim Restaurant - ‬2 min walk
  • ‪ข้าวมันไก่ อ้วนโอชา - ‬3 min walk

About this property

The Empress Hotel Chiang Mai

The Empress Hotel Chiang Mai offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly The Empress Hotel Chiang Mai. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Chiang Mai hotel.

  • 375 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1989
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
The Empress Hotel Chiang Mai offers 375 accommodations with minibars and a safe. Satellite televisions are provided.

Bathrooms include bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include Thai massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Sauna, hot tub, body treatments, body wraps, body scrubs, facials
Shangri-La Chiang Mai
Chang Khlan
  • Pool
  • Spa
  • Kids’ pool
  • Water slide
4.6 out of 5, Wonderful, 1,006 reviews
The price is NZ$366
includes taxes & fees
3 July - 4 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to midnight on request
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: THB 450 for adults and THB 450 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Chao Nang Coffee Shop
  • Panda Palace

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • In-room massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Empress Hotel Chiang Mai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 850.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 450 for adults and from THB 450 for children
  • Airport shuttle fee: THB 250 per person (one-way)
  • Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old)
  • Late check-out fee: THB 500 (subject to availability)
  • Rollaway bed fee: THB 850.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chiang Mai Empress
Chiang Mai Empress Hotel
Empress Chiang Mai
Empress Chiang Mai Hotel
Empress Hotel Chiang Mai
Hotel Empress Chiang Mai

Frequently asked questions

What is the cancellation policy at The Empress Hotel Chiang Mai?

The Empress Hotel Chiang Mai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Empress Hotel Chiang Mai?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at The Empress Hotel Chiang Mai on 17 Jul 2026 start from NZ$105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Empress Hotel Chiang Mai?

Yep, The Empress Hotel Chiang Mai has a free self car park and free extended parking.

Is there a spa on site at The Empress Hotel Chiang Mai?

Yep, there is an onsite spa at The Empress Hotel Chiang Mai. You'll enjoy heaps of services like body scrubs and Thai massages.

Does The Empress Hotel Chiang Mai have a pool?

The Empress Hotel Chiang Mai has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at The Empress Hotel Chiang Mai?

The Empress Hotel Chiang Mai features a full-service spa, an outdoor pool and 2 restaurants.

Is The Empress Hotel Chiang Mai family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Empress Hotel Chiang Mai is a hit with families.

Does The Empress Hotel Chiang Mai serve breakfast?

Sure does, buffet breakfast is offered daily from 6 AM to 10 AM.

Is there a free airport shuttle available at The Empress Hotel Chiang Mai?

No, but there's an airport shuttle that runs from 6 AM - midnight on request for a fee.

Is there a bar or restaurant at The Empress Hotel Chiang Mai?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Empress Hotel Chiang Mai?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Empress Hotel Chiang Mai?

No, pets and service animals are not allowed.

Is there a golf course on site at The Empress Hotel Chiang Mai?

There isn't one on site, but Chiengmai Gymkhana Club is a short 19-minute walk away.

The Empress Hotel Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, courteous staff
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The best resort by far
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Kathiravelupillai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bre
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Very good rooms. Staff very kind and even gave me a huge gift. Very kind of them. Will stay here again.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Nice & friendly staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The property had old world charm and was comfortable. The staff was pleasant and accommodating.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hannoch

Liked: Cleanliness, staff & service, amenities
YES
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was a very nice stay. The hospitality lady named Ayoy was so friendly and kind when I had to changed to a better room. I was traveling alone so she took good care of me! She told me about where to exchange money and made sure I got to the airport with special driver from the hotel. That felt really special and personalized. Thanks for a wonderful hospitality job and it was perfect vacation!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Soe

Liked: Cleanliness, staff & service, amenities
Facility is a little dated but very well maintained. Staffs are excellent. They gave you a welcome basket with full of snacks and soft drinks, it was a nice surprise
Stayed 1 night in Dec 2025
Verified

8/10 Good

Clive

Liked: Cleanliness
Every thing was great except the pool area needs refurbished.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Austin

Clean and well maintained
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfasts where little underwhelming and all the meals we ate in the hotel where not up to what we expected in the quality of hotel. The hotel and room was excellent just disappointed in food.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. When we checked in, we received two bags full of juice and goodies as a welcome gift. We were allowed a late checkout and free transportation to the airport. The room was clean and had a kettle, 4 bottles of free water/day, coffee, tea, and sugar. The hotel is only a 10 min walk to night bazaar. It is close to a 7-11 and lots of restaurants and massage places. We would definitely recommend staying here.
Stayed 26 nights in Jan 2026
Verified

8/10 Good

Kristoff

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the amenities were good, and the view was good. Beds were slightly uncomfortable, but it was all good all in all.
Stayed 7 nights in Oct 2025
Verified

6/10 Okay

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Condition of hotel not good. Very understaffed. No amenities opened or staffed.
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Jay

Liked: Cleanliness
Bathroom - No Shower Pan. Bath tub bathing was sort of complusory, which became very difficult with corded shower. They should upgrade their bathrooms in totality.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great location.
Stayed 14 nights in Feb 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness
Very nice
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

becky

Liked: Cleanliness, amenities, property conditions & facilities
Top notch service.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family has stayed at the Empress often. We always love it there! The staff is so welcoming and helpful!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kyanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Abida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very nice and quiet .
Stayed 6 nights in Aug 2025
Verified

8/10 Good

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel nice pool
Stayed 4 nights in Jan 2025