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Crowne Plaza Chicago West Loop by IHG

3.5 star property
Hotel with a restaurant, near Millennium Park

Photo gallery for Crowne Plaza Chicago West Loop by IHG

American cuisine
Exterior
Lobby
Daily buffet breakfast for a fee
American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • Bar
The current price is NZ$178
includes taxes & fees
15 Jan - 16 Jan 2026

Explore the area

View map
25 South Halsted Street, Chicago, IL, 60661
  • Place, University of Illinois Chicago
    ‪9 min walk‬
  • Place, Willis Tower
    ‪13 min walk‬
  • Place, Michigan Avenue
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(50 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(50 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(109 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (High Floor)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

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About the area

Chicago

At Crowne Plaza Chicago West Loop by IHG you'll be 2 km (1.3 mi) from Millennium Park and 2.1 km (1.3 mi) from Michigan Avenue. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .The restaurant, Rye Deli & Drink, serves American cuisine. RYE BAR is the hotel's own bar, serving drinks along with dinner. A 24-hour business centre and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3.5-property class Downtown Chicago hotel include United Center and Chicago Riverwalk.

What's nearby

  • University of Illinois Chicago - 9 min walk - 0.8 km
  • Willis Tower - 13 min walk - 1.1 km
  • Cadillac Palace Theatre - 16 min walk - 1.4 km
  • Merchandise Mart - 17 min walk - 1.5 km
  • Michigan Avenue - 2 min drive - 2.2 km

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare International Airport (ORD) - 33 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Greek Islands - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Athena Greek Restaurant - ‬3 min walk
  • ‪El CHE Steakhouse & Bar - ‬5 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

Hotel with a restaurant, near Millennium Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

Public spaces have free WiFi and wired Internet. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Chicago West Loop by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 398 guestrooms or units
  • 17 levels
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Chicago West Loop by IHG offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. A pillow menu is available. LCD televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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  • Air conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 54 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (76 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 30 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self-parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 60661,Hotel License

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Frequently asked questions

What is the cancellation policy at Crowne Plaza Chicago West Loop by IHG?

Crowne Plaza Chicago West Loop by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Chicago West Loop by IHG?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop by IHG on 15 Jan 2026 start from NZ$178.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Chicago West Loop by IHG?

Yep, Crowne Plaza Chicago West Loop by IHG has a covered self car park with in/out privileges for USD 54.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Crowne Plaza Chicago West Loop by IHG?

The closest beach to Crowne Plaza Chicago West Loop by IHG is Oak Street Beach (3.2 km).

What makes Crowne Plaza Chicago West Loop by IHG a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Chicago West Loop by IHG.

Is Crowne Plaza Chicago West Loop by IHG family-friendly?

You bet! With amenities such as a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Crowne Plaza Chicago West Loop by IHG is a hit with families.

Does Crowne Plaza Chicago West Loop by IHG serve breakfast?

You bet, buffet brekkie is on offer daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Chicago West Loop by IHG?

No, Crowne Plaza Chicago West Loop by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Chicago West Loop by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Chicago West Loop by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1159 out of 1774 reviews
Rating 8 - Good. 377 out of 1774 reviews
Rating 6 - Okay. 134 out of 1774 reviews
Rating 4 - Poor. 51 out of 1774 reviews
Rating 2 - Terrible. 53 out of 1774 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in and out was seamless, room was clean, beds were comfortable, and staff was phenomenal. Also very easily accessible by CTA. Highly recommend and would definitely book here again!
Stayed 2 nights in Sep 2025

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant surprise

Having lived in Chicago for 20 years and still going there frequently, I know that it's not just about where the hotel costs, it's equally important to know what location works best based on what you want to do. Staying at this hotel in Greektown for the first time was surprisingly delightful. Was easy to get to both the Art Institute and Steppenwolf Theater by car. Pleasure eating at Athena Restaurant and being across from Mariano's & Stans for donuts. All being said, the one downside is it is really noisey at night due to being next to the Kennedy. However, would still definitely go back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Alexandre

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option close enough to the booming West Loop restaurants and bar concentration and reasonably priced. A bit of a far walk from the CTA train but not too bad
Stayed 2 nights in Sep 2025

10/10 Excellent

Adriana

Stayed 3 nights in Sep 2025

10/10 Excellent

William Harrison

Stayed 2 nights in Sep 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, room comfort

Budget friendly, clean and comfortable.

Comfortable bed, Very clean. Great view from balcony south towards freeway, staff were friendly. Rooms were a bit outdated. Convenient onsite parking, a tad expensive but not bad. Close to some restaurants, a wallgreens, a walk in medical clinic as well. Attaches restaurant for a breakfast buffet with good food!
Stayed 3 nights in Sep 2025

8/10 Good

Doina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service at front desk. Very welcoming ladies, especially Tiara. The room was clean and comfortable. The night view from the balcony was lovely with peaks at the the Willis Tower (formerly Sears Tower) and the 311 South Wacker Drive building, which are referred to as the "King and Queen of the Chicago skyline". Loved the Greek town area and food and the grocery options across the street. The only inconvenience was the very early housekeeping and the 6 am extremely loud repair/renovation work on the 8th floor which could bring even a dead person from the death. Did not rest very well at night and early mornings.
Stayed 3 nights in Sep 2025

10/10 Excellent

Anthony

Stayed 2 nights in Jul 2025

10/10 Excellent

Megan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Emily

Stayed 2 nights in Sep 2025

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Will definitely stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Will

Stayed 1 night in Sep 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Windows
Stayed 1 night in Sep 2025

6/10 Okay

Braulio

Travelled with family
Disliked: Amenities
Good location. The hotel, although seemingly appealing on the surface, has a few notable drawbacks, including shoddy and neglected rooms. The front desk staff is also not consistently attentive. Some front desk members were very polite and helpful, while others were short and ill-tempered. All in all, a mediocre experience.
Stayed 3 nights in Aug 2025

6/10 Okay

Troy

Stayed 2 nights in Sep 2025

2/10 Terrible

Gerardo

Stayed 5 nights in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet
Stayed 4 nights in Sep 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a concert like many others. Highly suggest the restaurant attached-friendly and delicious
Stayed 2 nights in Aug 2025

8/10 Good

Russell James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Emilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk and housekeeper were very professional and polite.
Stayed 2 nights in Sep 2025

10/10 Excellent

Humra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Stefanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business traveling

Had a great experience! Will return!
Stayed 1 night in Sep 2025

8/10 Good

Terri

Travelled with group
Liked: Staff & service
Staff were amazing and the location is great. Food left outside the rooms for long periods of time. Additionally, it was a waste to let them clean during my stay because they just came in to make the beds and did not clean the bathroom or take dirty towels.
Stayed 3 nights in Sep 2025