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Crowne Plaza Chicago West Loop by IHG

3.5 star property
Hotel with a restaurant, near Millennium Park

Photo gallery for Crowne Plaza Chicago West Loop by IHG

American cuisine
Lobby
Daily buffet breakfast for a fee
American cuisine
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • Bar
The current price is NZ$209
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
25 South Halsted Street, Chicago, IL, 60661
  • Place, Willis Tower
    ‪13 min walk‬
  • Place, Millennium Park
    ‪3 min drive‬
  • Place, Michigan Avenue
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(45 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(49 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

Standard Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (High Floor)

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(104 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (High Floor)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

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About the area

Chicago

At Crowne Plaza Chicago West Loop by IHG you'll be 2 km (1.3 mi) from Millennium Park and 2.1 km (1.3 mi) from Michigan Avenue. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .The restaurant, Rye Deli & Drink, serves American cuisine. RYE BAR is the hotel's own bar, serving drinks along with dinner. A 24-hour business centre and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3.5-property class Downtown Chicago hotel include United Center and Chicago Riverwalk.

What's nearby

  • Willis Tower - 13 min walk - 1.1 km
  • Merchandise Mart - 17 min walk - 1.5 km
  • Chicago Riverwalk - 2 min drive - 2.2 km
  • Millennium Park - 2 min drive - 2.5 km
  • Michigan Avenue - 2 min drive - 2.5 km

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare International Airport (ORD) - 33 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Jason's Deli - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Greek Islands - ‬3 min walk
  • ‪El CHE Steakhouse & Bar - ‬5 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

Hotel with a restaurant, near Millennium Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

Public spaces have free WiFi and wired Internet. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Chicago West Loop by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 398 guestrooms or units
  • 17 levels
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Chicago West Loop by IHG offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. A pillow menu is available. LCD televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 54 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (76 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 30 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self-parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 60661,Hotel License

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Frequently asked questions

What is the cancellation policy at Crowne Plaza Chicago West Loop by IHG?

Crowne Plaza Chicago West Loop by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Chicago West Loop by IHG?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop by IHG on 23 Nov 2025 start from NZ$208.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Chicago West Loop by IHG?

Yep, Crowne Plaza Chicago West Loop by IHG has a covered self car park with in/out privileges for USD 54.00 per day. Onsite parking is limited.

Are there any beaches close to Crowne Plaza Chicago West Loop by IHG?

The closest beach to Crowne Plaza Chicago West Loop by IHG is Ohio Street Beach (3.2 km).

What makes Crowne Plaza Chicago West Loop by IHG a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Chicago West Loop by IHG.

Is Crowne Plaza Chicago West Loop by IHG family-friendly?

You bet! With amenities such as a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Crowne Plaza Chicago West Loop by IHG is a hit with families.

Does Crowne Plaza Chicago West Loop by IHG serve breakfast?

You bet, buffet brekkie is on offer daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Chicago West Loop by IHG?

No, Crowne Plaza Chicago West Loop by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Chicago West Loop by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Chicago West Loop by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Reviews

Crowne Plaza Chicago West Loop by IHG Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1063 out of 1637 reviews
Rating 8 - Good. 349 out of 1637 reviews
Rating 6 - Okay. 123 out of 1637 reviews
Rating 4 - Poor. 52 out of 1637 reviews
Rating 2 - Terrible. 50 out of 1637 reviews

Reviews

4/10 Poor

Yanzhong

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Parking was challenging and the staff was not helpful (even misleading).
Stayed 1 night in Jun 2025

6/10 Okay

Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is beautiful and it's in a convenient area. My only gripe is the way the deposit is set up. $75 per night plus a $30 processing fee, it's been one week and I have not received my deposit back. Most hotels release the deposit 2 days after check out
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Beds are comfortable, but the cleanliness of the bathroom was not good. Also the bathroom needs to be updated.
Stayed 2 nights in Jul 2025

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Jul 2025

10/10 Excellent

colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beds super comfy

Really nice stay , beds super comfortable, very clean room
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicole

Stayed 2 nights in Jul 2025

10/10 Excellent

Coley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

GABRIELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is renovated, it is very clean, the breakfast was delicious
Stayed 2 nights in Jul 2025

8/10 Good

Sandra

Stayed 2 nights in Jul 2025

2/10 Terrible

Larry

Travelled with family
Disliked: Cleanliness, staff & service

AWESOME Experience

Make sure you do not pay for the travel insurance the term are impossible to meet to collect.
Stayed 1 night in Jul 2025

8/10 Good

john

Travelled with partner
Disliked: Amenities, property conditions & facilities
Would not recommend this property Check in was 3:00 I arrived at 4;45 and they told me my room was unavailable I would have to wait There was supposed to be discounted parking $54/day they told me they were sold out I would have pay full rate of $60 When I asked to speak with the manager they immediately found a room and a parking spot There was supposed to be a bar / restaurant available however it closed at 5:00 on weekends Would definitely NOT GO BACK!!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location in the West Loop, easy walk to restaurants, river and if you enjoy getting steps in, like we do, walk to Magnificent Mile, The Bean and Pier! Breakfast Buffet was decent, food was cold that should’ve been war/hot.
Stayed 2 nights in Jul 2025

8/10 Good

Kerby

Stayed 3 nights in Jul 2025

8/10 Good

Gabriella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and close to a lot of good restaurants and bars. Also walkable to the downtown area, but with a bus stop 5 minutes away.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the experience was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Ali

Stayed 5 nights in Jun 2025

8/10 Good

Isabel

Stayed 3 nights in Jul 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Very walkable to restaurants and bars. Not far from Michigan Ave, very quick Uber ride or about a 25 - 30 minute walk. The hotel is very good with very friendly staff. Its clean, but our room was showing some wear and tear. There was some minor mold in ine corner of the tub, the bed blanket had a small tear on the side and the carpets could probably becreplaced. The bed was comfortable and it was quiet, even with a room off the elevater and being close to the highqay. Every room has a balcony, but no chairs on them. There is one office chair in the room that could be moved out, but a second person has nothing to sit on. Bacony chairs would be nice. With all things considered, I would definitely stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ramzi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and the rooms were really clean!
Stayed 2 nights in Jul 2025

4/10 Poor

Stas

Disliked: Staff & service, amenities, property conditions & facilities
I don’t know about property, but Services is I felt like I’m staying in one of the cheapest hotel Pay $220 per night, for cheapest service has been provided. No drinkingwater in the room. Air conditioning didn’t work, had to call ask for service to fix it. Cheap bedsheets, full synthetic, was itching all night. Couldn’t make sleep.Ask for a wake up call 5 o’clock in the morning. Cole never didn’t come through horrible experience. Shame for that name chrome Plaza.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lara

Travelled with family

Definitely will stay again

Chantaun was amazing at check in. Super friendly and efficient!
Stayed 3 nights in Jul 2025

8/10 Good

Tomika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Shirley

Stayed 2 nights in Jul 2025

10/10 Excellent

Justine

Very clean and friendly
Stayed 2 nights in Jul 2025