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Crowne Plaza Chicago West Loop by IHG

3.5 star property

Photo gallery for Crowne Plaza Chicago West Loop by IHG

Exterior
Lobby lounge
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
American cuisine
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$272
includes taxes & fees
10 May - 11 May

Explore the area

View map
25 South Halsted Street, Chicago, IL, 60661
  • Place, University of Illinois Chicago
    ‪9 min walk‬
  • Place, Willis Tower
    ‪13 min walk‬
  • Place, Merchandise Mart
    ‪17 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(60 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(125 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Chicago

At Crowne Plaza Chicago West Loop by IHG you'll be within just a 15-minute stroll of popular places like University of Illinois Chicago and Willis Tower. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .The restaurant, Rye Deli & Drink, serves American cuisine. RYE BAR is the hotel's own bar, serving drinks along with dinner. 7000 square feet (650 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3.5-property class Downtown Chicago hotel include Millennium Park and Michigan Avenue.

What's nearby

  • University of Illinois Chicago - 9 min walk - 0.8 km
  • Willis Tower - 13 min walk - 1.1 km
  • Merchandise Mart - 17 min walk - 1.5 km
  • Michigan Avenue - 4 min drive - 2.2 km
  • Millennium Park - 4 min drive - 2.5 km

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare International Airport (ORD) - 33 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Mr. Greek Gyros - ‬4 min walk
  • ‪Sawada Coffee - ‬5 min walk
  • ‪Zeus Restaurant - ‬4 min walk
  • ‪Green Street Smoked Meats - ‬5 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 7000 square feet (650 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Chicago West Loop by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Chicago hotel is smoke free.

  • 398 guestrooms or units
  • 17 levels
  • Conference rooms
  • 7000 sq ft of conference space
  • 650 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Chicago West Loop by IHG offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. A pillow menu is available. LCD televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 54 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 7,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (76 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 30 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self-parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 60661,Hotel License

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Frequently asked questions

What is the cancellation policy at Crowne Plaza Chicago West Loop by IHG?

Crowne Plaza Chicago West Loop by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Chicago West Loop by IHG?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop by IHG on 10 May 2026 start from NZ$272, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Chicago West Loop by IHG?

Yep, Crowne Plaza Chicago West Loop by IHG has a covered self car park with in/out privileges for USD 54.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Crowne Plaza Chicago West Loop by IHG?

The closest beach to Crowne Plaza Chicago West Loop by IHG is Ohio Street Beach (3.2 km).

What makes Crowne Plaza Chicago West Loop by IHG a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Chicago West Loop by IHG.

Is Crowne Plaza Chicago West Loop by IHG family-friendly?

You bet! With amenities such as a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Crowne Plaza Chicago West Loop by IHG is a hit with families.

Does Crowne Plaza Chicago West Loop by IHG serve breakfast?

You bet, buffet brekkie is on offer daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Chicago West Loop by IHG?

No, Crowne Plaza Chicago West Loop by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Chicago West Loop by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Chicago West Loop by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1414 out of 2133 reviews
Rating 8 - Good. 437 out of 2133 reviews
Rating 6 - Okay. 155 out of 2133 reviews
Rating 4 - Poor. 61 out of 2133 reviews
Rating 2 - Terrible. 66 out of 2133 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan

Stayed 1 night in Jan 2026

10/10 Excellent

Quentin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean with a great view and this was the best hotel staff I've ever seen. I'll definitely stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Alonzo

Liked: Cleanliness
Yes
Stayed 2 nights in Jan 2026

8/10 Good

Karen

Liked: Property conditions & facilities
Staff was very nice. No big problems.
Stayed 6 nights in Jan 2026

10/10 Excellent

Lissette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room with a balcony! Absolutely loved it. Such a beautiful area to stay at so close to everything very friendly and helpful staff checked in daily and the rye was good too
The rye
The rye
Lobby
Balcony
Stayed 2 nights in Jan 2026

6/10 Okay

Brandon

Stayed 3 nights in Jan 2026

10/10 Excellent

Jamie

Stayed 1 night in Nov 2025

8/10 Good

Stefanie

Liked: Amenities
Room was clean, could use some updates though. Staff were great. Thought it was odd the bar was closed on a Saturday at 5pm
Stayed 1 night in Jan 2026

4/10 Poor

TERESA

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean. The only thing nice about it was the night time view the restaurant attached and it was close to the train.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
Good Area of town for food and groceries.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kendell

Great visit!
Stayed 1 night in Jan 2026

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was fine, but I was told their would be breakfast but the concierge said it was not included in my stay and that I would have to pay extra. We had to make other plans last minute in the AM.
Stayed 1 night in Jan 2026

8/10 Good

Mitchell

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a great price...close to cool attractions.
Stayed 1 night in Jan 2026

8/10 Good

chanaya

Stayed 1 night in Dec 2025

10/10 Excellent

Adrian

Liked: Staff & service
Stayed 3 nights in Jan 2026

10/10 Excellent

Dimitry

Stayed 2 nights in Jan 2026

10/10 Excellent

Louachi

Stayed 1 night in Jan 2026

10/10 Excellent

Irwan Ahmad

Stayed 2 nights in Jan 2026

10/10 Excellent

Janisha

Stayed 1 night in Jan 2026

10/10 Excellent

Daoyuan

Liked: Cleanliness, amenities, property conditions & facilities
An excellent hotel. I highly recommend it.
Stayed 3 nights in Jan 2026

10/10 Excellent

Max

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer Vanessa Medina

Liked: Cleanliness, amenities, property conditions & facilities
Good location, staff not too friendly
Stayed 3 nights in Jan 2026

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and staff at front desk.
Stayed 1 night in Jan 2026