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Four Seasons Hotel Chicago

5.0 star property
Luxury hotel with full-service spa and 24-hour health club

Photo gallery for Four Seasons Hotel Chicago

Reception
1 bedroom, premium bedding, minibar, in-room safe
Interior entrance
Bar (on property)
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Room service
  • Bar
  • Parking available
  • Spa
The current price is NZ$1,061
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
120 East Delaware Place, Chicago, IL, 60611
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪19 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Premier Suite, Lake View

1 bedroom, premium bedding, minibar, in-room safe

Premier Suite, Lake View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Double Beds Lake View Non-Smoking

1 bedroom, premium bedding, minibar, in-room safe

Two Double Beds Lake View Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed Lake View Non-Smoking

1 bedroom, premium bedding, minibar, in-room safe

One King Bed Lake View Non-Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Separate bedroom
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Lake View

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Lake View

8.6 out of 10
Excellent
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Lake View

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 2 Double Beds, Lake View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Premier Suite, 1 King Bed, Mobility Accessible

1 bedroom, premium bedding, minibar, in-room safe

Premier Suite, 1 King Bed, Mobility Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Separate bedroom
Premium bedding
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Premier Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Separate bedroom
Premium bedding
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premier Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Separate bedroom
Premium bedding
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Separate bedroom
  • 88 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Separate bedroom
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Flat-screen TV, Netflix, DVD player

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Separate bedroom
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Lake View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Separate bedroom
Hairdryer
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, City View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Sofa bed
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Separate bedroom
Hairdryer
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed Non-Smoking

1 bedroom, premium bedding, minibar, in-room safe

One King Bed Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (King Bed)

Flat-screen TV, Netflix, DVD player

Suite, 1 Bedroom, Accessible (King Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Separate bedroom
  • 67 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

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About the area

Chicago

A luxury stay in the heart of Chicago awaits you at Four Seasons Hotel Chicago. Within steps you'll find Michigan Avenue and State Street within a short 5-minute stroll. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The restaurant, Restaurant and Bar, is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and sauna as well as access to bike hire. 12500 square feet (1161 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Cooked-to-order breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this 5-property class Downtown Chicago hotel include Water Tower Place and Lake Michigan.

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Water Tower Place - 2 min walk - 0.2 km
  • Chicago Riverwalk - 19 min walk - 1.6 km
  • Millennium Park - 2 min drive - 1.8 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Millennium Station - 2 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago O'Hare International Airport (ORD) - 38 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬3 min walk
  • ‪Aster Hall - ‬1 min walk
  • ‪Sprinkles - ‬4 min walk
  • ‪Joe & The Juice - ‬2 min walk
  • ‪Benihana - ‬2 min walk

About this property

Four Seasons Hotel Chicago

Luxury hotel with full-service spa and 24-hour health club
Four Seasons Hotel Chicago offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 15 meeting rooms are available. Event space at this hotel measures 12500 square feet (1161 square metres) and includes conference space. A sauna, spa services, and multilingual staff are also featured at the luxury Four Seasons Hotel Chicago. Parking is available for a fee. A complete renovation of Four Seasons Hotel Chicago was completed in October 2020.

This 5-star Chicago hotel is smoke free.

  • 1 building
  • 345 guestrooms or units
  • 17 levels
  • 12500 sq ft of conference space
  • 1161 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Seasons Hotel Chicago offers 345 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. Flat-screen televisions come with Netflix. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Czech, Dutch, English, French, German, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 50 per night)
  • Covered valet parking on site (USD 74 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 5 to 35 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant and Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Helicopter/aeroplane tours
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's games
  • Children's toys
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 12,500 square feet of conference space
  • 15 meeting rooms
  • 24-hour business centre

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Renovated entire property - October 2020
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium channels
  • Netflix

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Weight limit: 30 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 35 per person
  • Covered self-parking fee: USD 50 per night
  • Valet parking fee: USD 74 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

Property Registration Number 60611

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Four Seasons Hotel
Four Seasons Chicago
Four Seasons Hotel Chicago
4 Seasons Hotel Chicago
Chicago Four Seasons
Four Seasons Chicago Chicago
Four Seasons Hotel Chicago Hotel
Four Seasons Hotel Chicago Chicago
Four Seasons Hotel Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at Four Seasons Hotel Chicago?

Four Seasons Hotel Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Seasons Hotel Chicago?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Chicago on 1 Sept 2025 start from NZ$1,060.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Seasons Hotel Chicago?

Yep, Four Seasons Hotel Chicago has a secured covered self car park for USD 50 per night.

Are there any beaches close to Four Seasons Hotel Chicago?

Yep, Four Seasons Hotel Chicago is a short 6-minute walk from Oak Street Beach.

Is there a spa on site at Four Seasons Hotel Chicago?

Yep, there is an onsite spa at Four Seasons Hotel Chicago. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Four Seasons Hotel Chicago have a pool?

Four Seasons Hotel Chicago has an indoor pool.

What luxury perks are available at Four Seasons Hotel Chicago?

Four Seasons Hotel Chicago features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Four Seasons Hotel Chicago a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Four Seasons Hotel Chicago.

Is Four Seasons Hotel Chicago family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an indoor pool, it's no surprise that Four Seasons Hotel Chicago is a hit with families.

Does Four Seasons Hotel Chicago serve breakfast?

Yeah, cooked-to-order brekkie is on offer at Four Seasons Hotel Chicago.

Is there a free airport shuttle available at Four Seasons Hotel Chicago?

No, Four Seasons Hotel Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at Four Seasons Hotel Chicago?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Four Seasons Hotel Chicago?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Four Seasons Hotel Chicago?

Furry friends are welcome at Four Seasons Hotel Chicago, with food and water bowls on offer. Just so you know, there's a weight limit of up to 14 kg per pet.

Four Seasons Hotel Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 801 out of 1000 reviews
Rating 8 - Good. 111 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very comfortable stay in every sense.
Stayed 6 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip

It was great
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel and service! Excellent for kids !
Stayed 1 night in May 2025

10/10 Excellent

suresh

Stayed 3 nights in Apr 2025

10/10 Excellent

ANGELA, Spirit Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we needed. What an amazing staff and property. A must stay again
Stayed 1 night in May 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and beautiful property!
Stayed 3 nights in May 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
grand
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Thanh

Stayed 6 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Randall

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were hosting a gala the night we arrived, and with the marble floors was very loud for a short period of time in the lobby. Other than that, this was an exceptional experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Armen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top place to stay in Chicago
View from the room
Stayed 3 nights in Apr 2025

10/10 Excellent

Victor

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 3 nights in Mar 2025

10/10 Excellent

Noelle C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Four Seasons is excellent. The property, staff and spa are exquisite.
Stayed 2 nights in Apr 2025

10/10 Excellent

Zachariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale excellence.
Stayed 2 nights in Apr 2025

10/10 Excellent

Julia, Los Gatos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicolas

Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Noisy and sounded like staying on a pirate ship!

The hotel was beautiful and the staff was lovely and welcoming. We had in-room dining for breakfast and it was delicious and on time. We also visited the pool area which had been recently renovated and that was lovely as well. However, the room we were in was noisy all throughout our stay. It was not the best weather so each time the wind blew outside, it sounded as if something was in our vent and banging on the door. We spoke to the front desk about it and they said it was due to the weather- and being on such a high floor. And also that it would stop as the weather cleared up. Well the weather cleared up, but the old rickety ship sounds did not. All through the night. We spoke with another guest leaving who stayed on the floor below us and they did not experience the same thing. I would not expect for the price of a room, for it to be so noisy and sound like it needed renovations. When we come to Chicago, we stay at 5 star hotels but we will not be returning to this one. I wish more had been done or we had been offered a new room. I cannot believe each room makes that noise- in the Windy City no less!! No one would stay there as you cannot sleep!! Unfortunate as everything else was lovely
Stayed 1 night in Apr 2025

10/10 Excellent

Violeta, Indian Land

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The staff was helpful and friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 2 nights in Mar 2025

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was just exceptional in every way. The hotel is just on a different level compared to others. The gentleman who checked us in was amazing and so courteous and polite. Small details of the place and the people who clean the room are amazing. This place is just class. We had am upgrade to an executive suite that had amazing views of the city. Super clean, great location, amazong staff and just on a different level. Chicago is an amzing city but we want to return juat to stay at this hotel. 100 percent review and have zero faults with this place at all. Thank you for having us and treating us so well. Small details
Stayed 6 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2025