InterContinental Chicago Magnificent Mile by IHG

4.5 star property
Luxury hotel with 2 restaurants and fitness centre

Photo gallery for InterContinental Chicago Magnificent Mile by IHG

Experience the hotel's striking entrance with a view of the interior through its large windows and decorative elements.
Property video
Couples can exchange vows in a romantic setting with a beautifully decorated table, floral arrangement, and elegant chandelier.
Enjoy a spacious room with a large desk, comfortable seating area, and a unique ceiling design.
Relax by the pool in a spacious area with a geometric ceiling design and large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
The current price is NZ$455
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
505 N Michigan Ave, Chicago, IL, 60611
  • Millennium Park
    ‪11 min walk‬
  • Grant Park
    ‪14 min walk‬
  • Navy Pier
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Junior Suite, 1 King Bed, City View, Tower (Premier, Executive Tower)

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, City View, Tower (Executive Tower)

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Mobility Accessible, Tower (Accessible Tub, Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Grand Tower)

9.0 out of 10
Wonderful
(33 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, Tower (Executive Tower)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Down duvet
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, City View, Tower (Grand Tower)

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Double Beds, Tower (Executive Tower)

8.6 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Down duvet
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds, City View, Tower (Premier, Executive Tower)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Down duvet
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds, Tower (Grand Tower)

9.0 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Down duvet
  • 23 sq m
  • Sleeps 4
  • 1 Twin Bed

Classic Room, 1 King Bed, Tower (Grand Tower)

8.8 out of 10
Excellent
(86 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, City View, Tower (Premier, Grand Tower)

8.6 out of 10
Excellent
(128 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Down duvet
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Suite, 1 Bedroom, City View (Grand Tower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Grand Tower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Executive Suite, 1 Bedroom, Tower (Executive Tower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 65 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Classic Room, 1 King Bed, Mobility Accessible, Tower (Accessible Tub, Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Down duvet
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, Mobility Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Down duvet
  • Sleeps 4
  • 2 Double Beds

Classic Room

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Down duvet
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

Executive Room, 2 Double Beds, City View, Tower (Executive Tower)

9.0 out of 10
Wonderful
(64 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Down duvet
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Tower (Executive Tower)

8.6 out of 10
Excellent
(68 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, City View, Tower (Premier, Executive Tower)

9.2 out of 10
Wonderful
(38 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Chicago

A luxury stay in the heart of Chicago awaits you at InterContinental Chicago Magnificent Mile by IHG. You'll find Shops at Northbridge a few steps away and Water Tower Place within a 15-minute stroll. Highlights at this historic hotel include 2 restaurants, an indoor swimming pool and a bar/lounge. .A day of pampering can include massages and facials. The buffet restaurant, Center Court, serves American cuisine and is open for breakfast and brunch. Michael Jordan's Bar is the hotel's own lobby lounge, serving drinks along with brunch and lunch. Enjoy the gym and steam room. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4.5-property class Downtown Chicago hotel include Millennium Park and Art Institute of Chicago.

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Millennium Park - 11 min walk - 1.0 km
  • Grant Park - 14 min walk - 1.2 km
  • Art Institute of Chicago - 16 min walk - 1.4 km
  • Navy Pier - 3 min drive - 2.2 km

Getting around

  • Grand Station (Red Line) - 6 min walk
  • Millennium Station - 10 min walk
  • Chicago O'Hare International Airport (ORD) - 38 min drive

Restaurants

  • ‪The Shops at North Bridge - ‬3 min walk
  • ‪Billy Goat Tavern - ‬2 min walk
  • ‪Lou Malnati's Pizzeria - ‬2 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬1 min walk
  • ‪Upstairs at the Gwen - ‬2 min walk

About this property

InterContinental Chicago Magnificent Mile by IHG

Luxury hotel with 2 restaurants and fitness centre
InterContinental Chicago Magnificent Mile by IHG offers its guests an indoor pool, a steam room, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 34 meeting rooms available. Spa services, a vending machine, and multilingual staff are also featured at the luxury InterContinental Chicago Magnificent Mile by IHG. For a fee, parking is available. A complete renovation of InterContinental Chicago Magnificent Mile by IHG was completed in June 2023.

This 4.5-star Chicago hotel is smoke free.

  • 792 guestrooms or units
  • 41 levels
  • 2 dining venues
  • Built in 1929
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
InterContinental Chicago Magnificent Mile by IHG offers 792 accommodations with iPod docking stations and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Televisions come with premium cable channels and pay-per-view films. Guests have access to shared bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Japanese, Polish, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 88 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 45 to 65 for adults and USD 20 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Center Court
  • Michael Jordan Steakhouse
  • Michael Jordan's Bar
  • Starbucks

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 34 meeting rooms

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 41 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1929
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - June 2023
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per day
  • Resort fee: USD 32 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 45 to 65 for adults and USD 20 to 35 for children
  • Valet parking fee: USD 88 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 60611, 60611, Hotel License

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Magnificent Mile InterContinental
InterContinental Chicago Magnificent Mile
InterContinental Hotel Chicago Magnificent Mile
InterContinental Chicago Magnificent Mile Hotel
InterContinental Chicago Magnificent Mile Hotel
Hotel InterContinental Chicago Magnificent Mile Chicago
Chicago InterContinental Chicago Magnificent Mile Hotel
Hotel InterContinental Chicago Magnificent Mile
InterContinental Chicago Magnificent Mile Chicago
InterContinental
InterContinental Hotel

Frequently asked questions

What is the cancellation policy at InterContinental Chicago Magnificent Mile by IHG?

InterContinental Chicago Magnificent Mile by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Chicago Magnificent Mile by IHG?

As of 8 Aug 2025, prices found for a 1-night stay for 2 adults at InterContinental Chicago Magnificent Mile by IHG on 1 Sept 2025 start from NZ$401.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Chicago Magnificent Mile by IHG?

Yep, InterContinental Chicago Magnificent Mile by IHG has covered valet parking with in/out privileges for USD 88 per day.

Are there any beaches close to InterContinental Chicago Magnificent Mile by IHG?

Yep, InterContinental Chicago Magnificent Mile by IHG is a short 13-minute walk from Ohio Street Beach.

Is there a spa on site at InterContinental Chicago Magnificent Mile by IHG?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does InterContinental Chicago Magnificent Mile by IHG have a pool?

Yep, and guests love it! InterContinental Chicago Magnificent Mile by IHG has an indoor pool.

What luxury perks are available at InterContinental Chicago Magnificent Mile by IHG?

InterContinental Chicago Magnificent Mile by IHG features an indoor pool, a steam room and 2 restaurants. All guestrooms come with pillowtop beds, premium bedding and late-night room service.

What makes InterContinental Chicago Magnificent Mile by IHG a romantic place to stay?

A lounge bar and late-night room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at InterContinental Chicago Magnificent Mile by IHG.

Is InterContinental Chicago Magnificent Mile by IHG family-friendly?

You bet! With amenities such as children's meals and an indoor pool, it's no surprise that InterContinental Chicago Magnificent Mile by IHG is a hit with families.

Does InterContinental Chicago Magnificent Mile by IHG serve breakfast?

Sure does, buffet brekkie is offered weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to noon.

Is there a free airport shuttle available at InterContinental Chicago Magnificent Mile by IHG?

No, InterContinental Chicago Magnificent Mile by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Chicago Magnificent Mile by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Chicago Magnificent Mile by IHG?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

InterContinental Chicago Magnificent Mile by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1530 out of 2170 reviews
Rating 8 - Good. 353 out of 2170 reviews
Rating 6 - Okay. 148 out of 2170 reviews
Rating 4 - Poor. 72 out of 2170 reviews
Rating 2 - Terrible. 67 out of 2170 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool is Olympic size and warm for swimming laps. It is a beautiful place.
Stayed 1 night in May 2025

6/10 Okay

Pamela

Travelled with partner
Bad customer service
Stayed 1 night in May 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2025

10/10 Excellent

Luis

Stayed 4 nights in May 2025

10/10 Excellent

Marilu

Travelled with family
Liked: Amenities, property conditions & facilities
Very good
Stayed 3 nights in May 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Had no hot water in my room but the hotel staff quickly gave me key to another room so I could shower which was terrific and didn't disrupt our plans. Beautiful hotel. Wonderful pool for the kids and even gave out popcorn and lemonade which was great! Wish they had the floaties out, my daughter was disappointed.
Stayed 1 night in May 2025

10/10 Excellent

Jae, Okemos

Stayed 1 night in May 2025

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Daniel

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest and most helpful front desk staff I have met.
Stayed 2 nights in May 2025

8/10 Good

Richard

Liked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Marco

Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 4 nights in Apr 2025

10/10 Excellent

Mark, LAS VEGAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never stayed at a hotel that had such excellent customer service. From allowing us to check in at 7am for free to free waters at night if the store was closed to a free umbrella when it was raining!
Stayed 2 nights in Apr 2025

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Stayed 2 nights in Apr 2025

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Apr 2025

10/10 Excellent

Marc

Stayed 1 night in Apr 2025

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very nice stay. Unfortunately, the pool was closed for most of our stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Courtney

Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip

It was a great place to stay, and close to everything. Everyone was very nice and helpful. One thing I wish they would let you know is they charge an extra $250, not sure if I get that back or not, but its unexpected.
Stayed 2 nights in Apr 2025

8/10 Good

Umar

Stayed 2 nights in Apr 2025

10/10 Excellent

michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly staff, perfect location and loved the indoor pool
Stayed 3 nights in Apr 2025