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LondonHouse Chicago, Curio Collection by Hilton

4.5 star property
Riverwalk hotel with 2 restaurants and full-service spa

Photo gallery for LondonHouse Chicago, Curio Collection by Hilton

Lobby
2 restaurants, breakfast, lunch, dinner served; American cuisine
2 bars/lounges, rooftop bar, cocktail bar
Presidential Suite, 1 King Bed, Accessible | Living room
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Room service
  • Housekeeping
  • Free WiFi
The current price is NZ$390
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
85 East Wacker Drive, Chicago, IL, 60601
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪2 min walk‬
  • Millennium Park
    ‪6 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed (Hydrow Wellness Room)

Room, 1 King Bed (Hydrow Wellness Room)

Room, 1 King Bed (Hydrow Wellness Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

55-inch LED TV with premium TV channels, TV, first-run films

Room, 1 King Bed

9.4 out of 10
Exceptional
(419 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Frette Italian sheets, premium bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

9.6 out of 10
Exceptional
(75 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 34 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

Frette Italian sheets, premium bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, 1 Bedroom Suite

Frette Italian sheets, premium bedding, in-room safe, blackout curtains

1 King Bed, 1 Bedroom Suite

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

Frette Italian sheets, premium bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, in-room safe, blackout curtains

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Frette Italian sheets, premium bedding, in-room safe, blackout curtains

Room, 2 Double Beds

9.2 out of 10
Wonderful
(97 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Vista Room, 2 Double Beds

55-inch LED TV with premium TV channels, TV, first-run films

Vista Room, 2 Double Beds

9.8 out of 10
Exceptional
(72 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 38 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed, Accessible

Presidential Suite, 1 King Bed, Accessible | Living room

Presidential Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible

Frette Italian sheets, premium bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Corner

Studio, 1 King Bed, Corner | Minibar

Studio, 1 King Bed, Corner

9.6 out of 10
Exceptional
(50 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Peloton Wellness Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • Sleeps 2
  • 1 King Bed

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About the area

Chicago

A luxury stay in the heart of Chicago awaits you at LondonHouse Chicago, Curio Collection by Hilton. Within steps you'll find popular attractions like Chicago Riverwalk and Michigan Avenue. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to LH Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. Bridges serves American cuisine and is open for breakfast, lunch and dinner. LH22 is the hotel's own rooftop bar, serving drinks along with light fare. Other amenities include free Wi-Fi in public areas and a gym. Each morning continental breakfast is served between 7 AM and 11 AM. .Attractions within a 10-minute walk of this 4.5-property class Downtown Chicago hotel include Chicago Theatre and Millennium Park.

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Chicago Theatre - 5 min walk - 0.4 km
  • Millennium Park - 6 min walk - 0.6 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Randolph-Wabash Station - 5 min walk
  • Millennium Station - 6 min walk
  • Chicago O'Hare International Airport (ORD) - 40 min drive

Restaurants

  • ‪LH Rooftop - ‬1 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬3 min walk
  • ‪Chicago Brewhouse - ‬3 min walk
  • ‪Sweetwater Tavern & Grille - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk

About this property

LondonHouse Chicago, Curio Collection by Hilton

Riverwalk hotel with 2 restaurants and full-service spa
LondonHouse Chicago, Curio Collection by Hilton offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury LondonHouse Chicago, Curio Collection by Hilton.

  • 452 guestrooms or units
  • 23 levels
  • 2 dining venues
  • 2 bars or lounges
  • 25000 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 2016
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
LondonHouse Chicago, Curio Collection by Hilton offers 452 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with first-run films and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

LH Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Arabic, Bosnian, Croatian, English, French, German, Serbian, Spanish

Similar properties

Exterior

The Royal Sonesta Chicago Downtown

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 2,874 reviews
The price is NZ$436
includes taxes & fees
2 Sept - 3 Sept
The Royal Sonesta Chicago Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 26 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Bridges
  • LH21
  • LH22

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 25,000 square feet of conference space
  • Business centre

Outdoors

  • On the riverwalk
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels
  • First-run films
  • MP3 dock
  • Pay films

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 26.00 per person
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 60601, 60601, Hotel License

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

LondonHouse Chicago Curio Collection Hilton Hotel
LondonHouse Chicago Curio Collection Hilton
LondonHouse Curio Collection Hilton
LondonHouse Chicago, Curio Collection by Hilton Hotel
LondonHouse Chicago, Curio Collection by Hilton Chicago
LondonHouse Chicago, Curio Collection by Hilton Hotel Chicago

Frequently asked questions

What is the cancellation policy at LondonHouse Chicago, Curio Collection by Hilton?

LondonHouse Chicago, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at LondonHouse Chicago, Curio Collection by Hilton?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at LondonHouse Chicago, Curio Collection by Hilton on 1 Sept 2025 start from NZ$389.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to LondonHouse Chicago, Curio Collection by Hilton?

Yep, LondonHouse Chicago, Curio Collection by Hilton is a short 18-minute walk from Ohio Street Beach.

Is there a spa on site at LondonHouse Chicago, Curio Collection by Hilton?

Yep, LH Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

What luxury perks are available at LondonHouse Chicago, Curio Collection by Hilton?

LondonHouse Chicago, Curio Collection by Hilton features a full-service spa, 2 restaurants and 2 bars. All guestrooms come with Frette Italian sheets and room service.

What makes LondonHouse Chicago, Curio Collection by Hilton a romantic place to stay?

Couples spa treatments and a bar, as well as rainfall showerheads and Frette Italian sheets in the guestrooms, help set the scene for a romantic weekend at LondonHouse Chicago, Curio Collection by Hilton.

Does LondonHouse Chicago, Curio Collection by Hilton serve breakfast?

Yeah, continental brekkie is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at LondonHouse Chicago, Curio Collection by Hilton?

No, LondonHouse Chicago, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at LondonHouse Chicago, Curio Collection by Hilton?

Yep, you can grab a meal at LondonHouse Chicago, Curio Collection by Hilton's onsite restaurant that serves American cuisine.

What time are check-in & check-out at LondonHouse Chicago, Curio Collection by Hilton?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at LondonHouse Chicago, Curio Collection by Hilton?

No, only service animals are allowed.

LondonHouse Chicago, Curio Collection by Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2635 out of 3340 reviews
Rating 8 - Good. 442 out of 3340 reviews
Rating 6 - Okay. 146 out of 3340 reviews
Rating 4 - Poor. 53 out of 3340 reviews
Rating 2 - Terrible. 64 out of 3340 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient and the view
Stayed 1 night in May 2025

2/10 Terrible

Chen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Every time I book a room with river view through Expedia, the front desk always refuse to acknowledge, and ask me to upgrade for a room with river view, I don’t know if it’s Expedia or the hotel’s fault, but it’s truly ridiculous, the rooftop bar service is always unpredictable, they have empty tables but won’t take any walkins, whether you have a room with them or not, they let everyone in but won’t give you any tables, the management is just incompetent
Stayed 1 night in May 2025

6/10 Okay

ne-kesha

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Hit or Miss Employees

Pros: Really comfortable beds clean rooms (lots of space we booked a suite) The best bellman of any hotel I've ever been to. Good room service food and the room service staff were really nice (shout out to Nelson) Location is walkable to a lot of things Cons: Front desk staff were very hit or miss. Our room was not as described on the hotels.com website and the front desk took no ownership of this. It's their partnership. Our room did not have the pictured desks and the internet did not work at all (we were there for work) They moved our rooms to which the internet barely worked there but we didn't want to have to move again. I was grateful to Erica who took over our case in the front desk. Our first night we wanted to grab food and the server in the lobby Michelle was super rude to us, we were very grateful when Jack took over he was so nice. One thing is the soundproofing on the building is awful good luck getting a good nights rest. It sounds like sirens are in your ears every 10 minutes and there is a loud take off from the train. It was actually crazy how loud it was I have never experienced a hotel or even an apartment like this in my life.
Stayed 5 nights in May 2025

10/10 Excellent

Justin

Stayed 1 night in May 2025

8/10 Good

Linette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great time, clea.
Stayed 4 nights in May 2025

10/10 Excellent

Vadim

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

Check in was fast and straightforward. Staff were all nice and welcoming. Room was clean and spacious. Only small complaint was the elevator taking long and very limited space. Overall a good experience.
Stayed 1 night in May 2025

10/10 Excellent

Timothy

Stayed 3 nights in May 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay!
Stayed 1 night in May 2025

10/10 Excellent

May

Stayed 1 night in May 2025

10/10 Excellent

Jean, Elgin

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, great location. Staff was very friendly, and the rooftop bar is not to be missed!
Stayed 1 night in May 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Francky

Stayed 1 night in May 2025

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and it's location. Our trip was seamless.
Stayed 4 nights in Mar 2025

10/10 Excellent

BONGGYUN

Liked: Cleanliness, amenities
No doubt
Stayed 1 night in May 2025

6/10 Okay

Christina

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
This would have been a great stay but the culinary experience at LondonHouse made it terrible. We booked 2 rooms for the first night of the Cowboy Carter concert in Chicago. We ordered l food before the concert on the second floor lounge, all the food came in boxes and the order was wrong. There was no attempt to correct the order other than serving additional drinks we didn’t want. The next day we tried again to utilize one of the site restaurants, the LH Rooftop. We were seated, then waited over 20 minutes for someone to come to our table. We were the only guests seated inside the restaurant so the wait was unwarranted. A member of our party left to requested a manager who said they wound be sending someone over. We waited another ten minutes before leaving. As we were walking to the door, the assigned waitperson was rude and confrontational. What should have been a fun weekend in the city turned into an expensive and uncomfortable endeavor. I expected more from a premier Hilton located in such a bustling area in Chicago.
Stayed 1 night in May 2025

8/10 Good

JiHyun

Stayed 1 night in Apr 2025

10/10 Excellent

Cristian

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in May 2025

8/10 Good

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very well located! Yet a extremely busy area
Stayed 2 nights in May 2025

10/10 Excellent

Caroline

Stayed 4 nights in May 2025

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick little getaway.

Check in was quick and painless. Valet was fast. Great location, very close to everywhere we planned on going. The room and beds were a little small but extremely comfortable. Staff was super friendly and helpful. We loved our view of the river and downtown Chicago. We would not hesitate to book here again.
Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay.Perfect location. Mary at the concierge was wonderful at suggesting restaurants and helping us navigate this amazing city.all staff were pleasant and helpful. Will return
Stayed 5 nights in May 2025

10/10 Excellent

Derek, Lake Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliest staff you’d ever want to meet! Special thanks to Mr. Edward at the concierge for sending up the yummy birthday cake the morning of my birthday! I didn’t even realize he knew. Made my day even more amazing. I’ll definitely be back to the windy soon!! Everything was exceptional
Stayed 4 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location on the river and in the loop. First class experience all the way.
Stayed 6 nights in May 2025