JW Marriott Chicago

4.5 star property
Luxury hotel with full-service spa, near Millennium Park

Photo gallery for JW Marriott Chicago

Lobby
View from property
Lobby
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
The current price is NZ$413
includes taxes & fees
16 Feb - 17 Feb

Explore the area

View map
151 West Adams Street, Chicago, IL, 60603
  • Place, Willis Tower
    ‪3 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Millennium Park
    ‪11 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Executive Room, 1 King Bed, Executive Level

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (View)

7.0 out of 10
Good
(6 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(27 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (View)

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds, Executive Level

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level (Hearing Accessible)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level (Mobility Accessible, Transfer Shower)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level (Mobility/Hearing Access, Roll-in Shwr)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

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About the area

Chicago

A luxury stay in the heart of Chicago awaits you at JW Marriott Chicago. Within just a 15-minute stroll, you'll find Millennium Park and Michigan Avenue. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Spa At Jw Chicago can include deep-tissue massages and mani/pedis along with access to the steam room. The restaurant, The Florentine, serves Italian cuisine and is open for breakfast, lunch and dinner. Lobby Bar is the hotel's own lobby lounge, serving drinks along with breakfast and lunch. Enjoy the 24-hour gym, Hot tub and sauna. 41973 square feet (3899 square metres) of event facilities include 37 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include a coffee shop/cafe, a snack bar/deli and laundry facilities. Each morning continental breakfast is served between 6 AM and 10 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4.5-property class Downtown Chicago hotel include Chicago Riverwalk and Grant Park.

What's nearby

  • Willis Tower - 3 min walk - 0.3 km
  • Art Institute of Chicago - 10 min walk - 0.9 km
  • Michigan Avenue - 11 min walk - 1.0 km
  • Millennium Park - 11 min walk - 1.0 km
  • Chicago Riverwalk - 14 min walk - 1.2 km

Getting around

  • Quincy Metro Station - 2 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare International Airport (ORD) - 35 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Trattoria La Bella - ‬3 min walk
  • ‪Elephant & Castle - ‬2 min walk
  • ‪The Lounge at JW Marriott - ‬1 min walk

About this property

JW Marriott Chicago

Luxury hotel with full-service spa, near Millennium Park
JW Marriott Chicago offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre and 37 meeting rooms. Event space at this hotel measures 41973 square feet (3899 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury JW Marriott Chicago. For a fee, parking is available.

This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 610 guestrooms or units
  • 12 levels
  • 41973 sq ft of conference space
  • 3899 sq. m of conference space
  • Built in 1914
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
JW Marriott Chicago offers 610 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Chicago hotel provides wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Spa At Jw Chicago has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Offsite parking available (USD 69 per day)
  • Valet parking on site (USD 85 per day)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 6 AM to 10 AM for a fee: USD 16 to 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • The Florentine

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 37 meeting rooms
  • 41,973 square feet of conference space
  • Business centre

Outdoors

  • Garden

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1914
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 16 to 24 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 85 per day
  • Nearby parking fee: USD 69 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 60603

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago JW
Chicago JW Marriott
JW Chicago
JW Chicago Marriott
JW Marriott Chicago
JW Marriott Chicago Hotel
JW Marriott Hotel Chicago
Marriott Chicago JW
Marriott JW Chicago
Jw Marriott Chicago Hotel Chicago
JW Marriott Chicago Hotel
JW Marriott Chicago Chicago
JW Marriott Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at JW Marriott Chicago?

JW Marriott Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Chicago?

As of 10 Feb 2026, prices found for a 1-night stay for 2 adults at JW Marriott Chicago on 16 Feb 2026 start from NZ$354.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Chicago?

Yep, JW Marriott Chicago has valet parking for USD 85 per day.

Are there any beaches close to JW Marriott Chicago?

The closest beach to JW Marriott Chicago is Ohio Street Beach (2.3 km).

Is there a spa on site at JW Marriott Chicago?

Yep, Spa At Jw Chicago is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does JW Marriott Chicago have a pool?

JW Marriott Chicago has an indoor pool. The pool is open 7:00 AM to 9:00 PM.

What makes JW Marriott Chicago a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at JW Marriott Chicago.

Does JW Marriott Chicago serve breakfast?

Sure does, continental breakfast is served daily from 6 AM to 10 AM.

Is there a free airport shuttle available at JW Marriott Chicago?

No, JW Marriott Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Chicago?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Chicago?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at JW Marriott Chicago?

No, pets are not allowed.

JW Marriott Chicago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1002 reviews
Rating 8 - Good. 151 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

CHRISTOPHER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

2/10 Terrible

Jennifer

Business traveller
Liked: Cleanliness, property conditions & facilities
I was bumped from a property that I booked specifically for its location in reference to a conference I was attending. I was informed as I was traveling to the hotel - that they overbooked and they eliminated all of the lesser important bonvoy members….. so my prepaid reservation meant nothing! I was moved 2 miles away- it cost me several uber and taxi trips back and forth to where my obligations were. Then when I was told where they could put me- they only had one night available. I had to book the additional night myself, on a third party because no one at the property could help me. Then I was asked to move rooms with 15 minutes notice before I had to leave to get to the conference. Which I couldn’t do - and the manager finally over rode the block on our room to allow me to stay in the same room for 2 nights. No one seemed to be able to help me or explain what exactly had happened to begin with. It was intensely frustrating and far less than the service level I would expect from a Marriott high profile property. In fact, the worst service I have had lately!
Stayed 1 night in Nov 2025

8/10 Good

michael, Potomac

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel. Large rooms and nice lobby. Some problems with thermostat which was later fixed and some delays in room service delivery . Otherwise great location. Not much views though. Good health fitness but in basement and where spa is. Facility space is large and welcoming.
Stayed 3 nights in Nov 2025

10/10 Excellent

john

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Clean, luxurious, great staff and location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Brian

Stayed 2 nights in Aug 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional from check-in to check out. Room, staff and experience.
Stayed 5 nights in Oct 2025

8/10 Good

Brian

Stayed 1 night in Oct 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful couple’s weekend stay

Amazing and rich for taste,high class definitely
Stayed 1 night in Oct 2025

10/10 Excellent

Mark Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Executive lounge was excellent
Stayed 4 nights in Oct 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! We’re coming back
Stayed 2 nights in Oct 2025

10/10 Excellent

Sithru

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Fred, windermere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff, very clean and well maintained facility and great location!
Stayed 2 nights in Oct 2025

6/10 Okay

Javed M.

Business traveller
Hotel was not to standard of JW.
Stayed 4 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice play to stay. Walking distance to almost anything you would want to see.
Stayed 2 nights in Sep 2025

8/10 Good

Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and good service.
Stayed 2 nights in Sep 2025

8/10 Good

Erik, Williamsville

Stayed 2 nights in Sep 2025

8/10 Good

Lorena

Stayed 3 nights in Aug 2025

10/10 Excellent

Keonna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle, Sherwood Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Chicago to celebrate my son’s birthday. The staff at this JW Marriott went above and beyond to make our stay special. I was able to arrange a special celebration cake to be sent to the room, plus they sent chocolate-covered strawberries (his favorite)! We booked a room with Executive Lounge access and it did not disappoint. My son was very satisfied with the breakfast - I wish I had stopped in to get myself a bagel. The desserts later in the evening were a nice touch, as well. We did not go during the hors d'oeuvre hours. All of the staff that we interacted with were lovely - engineering came in the first evening due to the phone not working, which was easily fixed. Housekeeping / turndown service was a nice touch and would always inquire whether we needed anything. The room service menu is a tad limited, but we were able to find items that we enjoyed with some recommendations from in room dining. Note - if you are in a 2 bed room, I recommend requesting a rolling table vs. a tray for the food, as the small table or nightstand are not big enough to eat off of, especially for 2 people. There are benches at the end of each bed that work perfect when eating off the room service table. The hotel is located close to public transportation, plus it is easy to order a ride share. Would definitely stay at this property again. Next time, I would love to book a spa treatment, as the other guests we met had nothing but praise for the spa.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dymon S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was totally worth the price
Stayed 2 nights in Sep 2025

2/10 Terrible

P Roberto, Lakewood

They moved me to another hotel because they overbooked. The seminar I was attending was in there hotel. The absolute worst.
Stayed 1 night in Sep 2025