The Westin Michigan Avenue Chicago

4.5 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Photo gallery for The Westin Michigan Avenue Chicago

View from room
Lobby
Lobby
Restaurant
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Pet-friendly
  • Laundry
  • Gym
  • Breakfast available
The current price is NZ$324
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
909 North Michigan Ave, Chicago, IL, 60611
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪19 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Club Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 37 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lake View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 37 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

7.8 out of 10
Good
(21 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Dining table
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(71 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(86 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Chicago

A luxury stay in the heart of Chicago awaits you at The Westin Michigan Avenue Chicago. Within steps you'll find Michigan Avenue and Water Tower Place within a short 5-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and a 24-hour gym. .A day of pampering can include massages and body scrubs. At the hotel's own lounge bar, you can stop for a drink. 36820 square feet (3421 square metres) of event facilities include 20 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4.5-property class Downtown Chicago hotel include State Street and Lake Michigan.

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Water Tower Place - 2 min walk - 0.2 km
  • Chicago Riverwalk - 19 min walk - 1.6 km
  • Millennium Park - 2 min drive - 1.8 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago O'Hare International Airport (ORD) - 41 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Aster Hall - ‬1 min walk
  • ‪Auntie Anne's - ‬2 min walk
  • ‪Coq d'Or - ‬3 min walk
  • ‪Joe & The Juice - ‬2 min walk

About this property

The Westin Michigan Avenue Chicago

Luxury hotel with full-service spa and 24-hour fitness centre
The Westin Michigan Avenue Chicago offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 20 meeting rooms. Event space at this hotel measures 36820 square feet (3421 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury The Westin Michigan Avenue Chicago. For a fee, parking is available.

This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 752 guestrooms or units
  • 27 levels
  • 36820 sq ft of conference space
  • 3421 sq. m of conference space
  • Built in 1963
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Michigan Avenue Chicago offers 752 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided once per stay.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs. The spa is open daily.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 79 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 909 North

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 36,820 square feet of conference space

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • DVD player
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.22 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 19.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago Avenue
Westin Michigan
Westin Michigan Avenue Chicago
Westin Michigan Hotel
Westin Michigan Hotel Chicago Avenue
Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Hotel Chicago
Westin Chicago
Westin Michigan Ave Hotel Chicago
Chicago Westin
The Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Chicago
The Westin Michigan Avenue Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at The Westin Michigan Avenue Chicago?

The Westin Michigan Avenue Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Michigan Avenue Chicago?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at The Westin Michigan Avenue Chicago on 1 Sept 2025 start from NZ$264.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Michigan Avenue Chicago?

Yep, The Westin Michigan Avenue Chicago has covered valet parking for USD 79 per day.

Are there any beaches close to The Westin Michigan Avenue Chicago?

Yep, The Westin Michigan Avenue Chicago is a short 5-minute walk from Oak Street Beach. Fun beach activities include body boarding and sailing.

Is there a spa on site at The Westin Michigan Avenue Chicago?

Yep, there is an onsite spa at The Westin Michigan Avenue Chicago. You'll enjoy heaps of services like body scrubs and facials.

What makes The Westin Michigan Avenue Chicago a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Michigan Avenue Chicago.

Does The Westin Michigan Avenue Chicago serve breakfast?

You bet, cooked-to-order brekkie is on offer weekdays between 6:00 AM and 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Westin Michigan Avenue Chicago?

No, The Westin Michigan Avenue Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Michigan Avenue Chicago?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Westin Michigan Avenue Chicago?

Check-in begins at 4:00 PM. Check-out time is noon.

The Westin Michigan Avenue Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 652 out of 1014 reviews
Rating 8 - Good. 215 out of 1014 reviews
Rating 6 - Okay. 80 out of 1014 reviews
Rating 4 - Poor. 31 out of 1014 reviews
Rating 2 - Terrible. 36 out of 1014 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wade

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Tajuana

I enjoyed my stay. The room was neat and clean. I enjoyed the city during the Memorial Day Weekend.
Stayed 2 nights in May 2025

8/10 Good

BRUCE, Avon

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Monica

Stayed 5 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Great Hotel and Location.
Stayed 2 nights in May 2025

10/10 Excellent

Lisa, Bethesda

Stayed 2 nights in May 2025

10/10 Excellent

Cristina

Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Maritza, Chicago

Disliked: Property conditions & facilities
Location is excellent. The beds and pillows were uncomfortable. Pillows were like bricks. When I asked the front desk for a change of pillows, I was told there were none to be had.
Stayed 5 nights in May 2025

10/10 Excellent

Melanie Ryan

Stayed 1 night in May 2025

10/10 Excellent

Siniara

Travelled with family, Travelled with partner
Liked: Amenities
Beautiful hotel! Great area, great staff! Having a Starbucks in the hotel is extremely convenient. Parking was easy and the garage is close. I enjoyed my stay.
Stayed 3 nights in May 2025

10/10 Excellent

Kaitlyn Itaty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and I was able to go to all the main attractions at a walking distance.
Stayed 2 nights in May 2025

8/10 Good

Kurt

Stayed 2 nights in May 2025

10/10 Excellent

Kiki

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Kaitlin

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Had a corner room with 2 beds. Went to lay down in one of them the first night and there was hair and cough drops in the bed. The furniture needs to be repaired/upgraded. It was not in good condition. For the price, there are better hotels in the area.
Stayed 2 nights in May 2025

10/10 Excellent

Beverly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had classes at the John Hancock Center. This hotel was directly across the street! The staff were nice. Dining was a little confusing as there is one entrance for breakfast and a different entrance for the same restaurant for dinner. I would definitely stay here again!
Stayed 3 nights in Mar 2025

4/10 Poor

Fernanda

Stayed 1 night in May 2025

10/10 Excellent

Dieynaba

Travelled with family
Liked: Amenities
Staff were very nice and always available. Food is great. I would suggest adding other meat for breakfast because some people don’t eat pork. Both the bacon and sausage were pork so I could not eat it. I did enjoy the rest of breakfast. I will recommend this hotel and visit it again in the future.
Stayed 2 nights in May 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the details that go into making the stay comfortable. Robes, beds, amenities offered to stay on track with wellness goals
Stayed 1 night in May 2025

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay at the Westin

We had a great stay at the Westin Michigan Avenue in Chicago. The staff were very friendly, helpful, and professional. The room was excellent, the hotel restaurant and bar were great, and the valet/bell staff were friendly and helpful.
Stayed 3 nights in May 2025

6/10 Okay

Tamara

Travelled with group
Liked: Cleanliness, staff & service
I love Westin, but this property is very dated. The bed was old and lumpy. The staff was kind enough to let us change rooms, but the beds in the second room were only marginally better. The pillows and bedding were also not “Heavenly”. It’s such a bummer to see the signature Westin quality drop so much. The Dearfield location is the same.
Stayed 3 nights in May 2025

10/10 Excellent

Florensia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025