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voco Chicago Downtown - Riverwalk by IHG

3.5 star property
Riverwalk hotel with 24-hour fitness centre and sauna

Photo gallery for voco Chicago Downtown - Riverwalk by IHG

Bar (on property)
Meeting facility
Lobby
Meeting facility
In-room safe, desk, laptop workspace, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
The current price is NZ$240
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Place, Chicago Riverwalk
    ‪11 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Place, Millennium Park
    ‪16 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Premium Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(51 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

City view

Standard Room, 1 King Bed (Chicago Skyline View)

9.8 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Eco-friendly toiletries
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Room amenity

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Room amenity

Premium Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Chicago Skyline View)

City view

Premium Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(57 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

City view

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Room amenity

Standard Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Eco-friendly toiletries
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Hearing Accessible

Room amenity

Premium Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

City view

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Room amenity

Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Room amenity

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

City view

Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Shower/bath combination
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed (Chicago Skyline View)

City view

Grand Room, 1 King Bed (Chicago Skyline View)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

City view

Premium Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(41 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Room amenity

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Chicago

Voco Chicago Downtown - Riverwalk by IHG places you in the centre of Chicago, within just a 5-minute stroll of Merchandise Mart and within 15 minutes of Chicago Riverwalk. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the sauna and pool loungers. 25000 square feet (2323 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3.5-property class Downtown Chicago hotel include Michigan Avenue and Millennium Park.

What's nearby

  • Merchandise Mart - 2 min walk - 0.2 km
  • Chicago Riverwalk - 11 min walk - 1.0 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Millennium Park - 16 min walk - 1.4 km
  • Art Institute of Chicago - 19 min walk - 1.6 km

Getting around

  • Merchandise Mart Station - 6 min walk
  • Millennium Station - 18 min walk
  • Chicago Midway Airport (MDW) - 41 min drive

Restaurants

  • ‪Gibsons Italia - ‬7 min walk
  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪Marshall's Landing - ‬3 min walk
  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Starbucks - ‬3 min walk

About this property

voco Chicago Downtown - Riverwalk by IHG

Riverwalk hotel with 24-hour fitness centre and sauna
Voco Chicago Downtown - Riverwalk by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. The business-friendly voco Chicago Downtown - Riverwalk by IHG also features concierge services, express check-out, and a front desk safe. Parking is available for a fee. A complete renovation of voco Chicago Downtown - Riverwalk by IHG was completed in July 2022.

This 3.5-star Chicago hotel is smoke free.

  • 293 guestrooms or units
  • 10 levels
  • 25000 sq ft of conference space
  • 2323 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Concierge
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Voco Chicago Downtown - Riverwalk by IHG offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Holiday Inn Chicago Dwtn - The Mart by IHG
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,992 reviews
The price is NZ$232
includes taxes & fees
12 Dec - 13 Dec
Holiday Inn Chicago Dwtn - The Mart by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business centre

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults and USD 16 to 23 for children
  • Covered self-parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Downtown
voco Chicago Downtown
voco Chicago Downtown by IHG
Voco Chicago Riverwalk By Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Chicago
voco Chicago Downtown - Riverwalk by IHG Hotel Chicago

Frequently asked questions

What is the cancellation policy at voco Chicago Downtown - Riverwalk by IHG?

Voco Chicago Downtown - Riverwalk by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at voco Chicago Downtown - Riverwalk by IHG?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at voco Chicago Downtown - Riverwalk by IHG on 23 Nov 2025 start from NZ$240.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at voco Chicago Downtown - Riverwalk by IHG?

Yep, voco Chicago Downtown - Riverwalk by IHG has a covered self car park with in/out privileges for USD 61 per day.

Are there any beaches close to voco Chicago Downtown - Riverwalk by IHG?

The closest beach to voco Chicago Downtown - Riverwalk by IHG is Oak Street Beach (2.1 km).

Does voco Chicago Downtown - Riverwalk by IHG have a pool?

Yep, and guests recommend it! Voco Chicago Downtown - Riverwalk by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 5:00 AM to 11:00 PM.

Is voco Chicago Downtown - Riverwalk by IHG family-friendly?

You bet! With amenities such as a deli and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that voco Chicago Downtown - Riverwalk by IHG is a hit with families.

Does voco Chicago Downtown - Riverwalk by IHG serve breakfast?

Yep, our visitors quite like the buffet brekkie here! Available on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at voco Chicago Downtown - Riverwalk by IHG?

No, voco Chicago Downtown - Riverwalk by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at voco Chicago Downtown - Riverwalk by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at voco Chicago Downtown - Riverwalk by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at voco Chicago Downtown - Riverwalk by IHG?

No, only service animals are allowed.

Reviews

voco Chicago Downtown - Riverwalk by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 2148 out of 3346 reviews
Rating 8 - Good. 618 out of 3346 reviews
Rating 6 - Okay. 280 out of 3346 reviews
Rating 4 - Poor. 143 out of 3346 reviews
Rating 2 - Terrible. 157 out of 3346 reviews

Reviews

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect. From the moment we walked in and were greeted by the staff, to parking our car conveniently across the street to unwinding in our room with super comfortable beds. No complaints on the hotel. The location was perfect- a quick walk to the train, easy access in/out of parking lot or walkable to any location- riverwalk across the street. Location was quiet safe and convenient! Thanks Voco for a memorable 4 day weekend!
Stayed 3 nights in Aug 2025

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Tara

Travelled with partner
Liked: Staff & service
We stayed in the Grand Room and we really, really liked the wall-to-wall windows. It made for an absolutely beautiful view of the river and city! The room was also very spacious, especially for Chicago. It was plenty big enough for a king-sized bed, a couch, desk, and couple of chairs. I loved that it had an entryway with a bench. It was a great place to put luggage, shoes, and souvenirs; keeping the mess out of sight from the main part of the room. In addition to being large, the room was also very comfortable. The mattress and pillows were the ideal softness. And there were two separate AC units with two separate thermostats, which made it easy to keep the room at the ideal temperature. Checking in and checking out was also a breeze. We actually checked in about 45 minutes early with zero issues. The lady at the front desk didn't even mention that we were early, just checked us in like normal. And upon checkout, we asked if they could hang onto our luggage as our train wasn't scheduled to depart for another five hours. They happily obliged and retrieving our luggage was seamless once we were ready to go. Now the things that could've been better. The setup was a bit unusual. You have to take the elevator to the fifteenth floor, then walk across the hotel lobby to a different set of elevators to then go to your floor. Also, the ice machine on our floor was broken, we had to go to a whole different floor to get ice. We also didn't love the coffee pods provided.
Stayed 2 nights in Aug 2025

10/10 Excellent

Abhijeet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay at Voco with my family. Highly recommended hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Ayanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the front desk staff was very rude. She was the older Black woman working on the morning of Sunday August 10th. I stopped by the front desk asking if my luggage can be "watched". She knew what I meant clearly because she gave me a ticket and instructed me to go to the 15th floor, but she gave me a hard time overall. Definitely not welcoming at all.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, nice staff and clean rooms.
Stayed 3 nights in Aug 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had problems with the air conditioner and the safe throughout the trip. Engineering which was very prompt and courteous had to be called multiple times to correct the problems.
Stayed 3 nights in Aug 2025

2/10 Terrible

Alana

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No way

I was told I would get discounted $50.00 due to a dirty room I was unhappy with but that did not happen! Was very unhappy with the property and want this to be rectified ASAP. It was my birthday trip!
Stayed 3 nights in Aug 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Love that the riverwalk was right there and you could get to everything by walking. Room was amazing would book there again.
Stayed 2 nights in Aug 2025

6/10 Okay

Renessa

Stayed 2 nights in Aug 2025

8/10 Good

Bhavesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions
Stayed 1 night in Aug 2025

10/10 Excellent

thomas

Stayed 2 nights in Aug 2025

10/10 Excellent

LaKrecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Agnes

Booked premium room with the thought that it had a city view. Unfortunately it looked over into the other internal side of the building overlooking the pool. Very disappointed. Also no air conditioning in restaurant. And voucher
Stayed 4 nights in Aug 2025

2/10 Terrible

Monica

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

JOANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Amaris

Stayed 2 nights in Aug 2025

10/10 Excellent

Itzel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was very nice. We loved our view from our room. The pool was nice and relaxing. Everything was good other then the parking. They told us that we would pay $61 per night (we were only there 1 night and we left 5 hours before it expired) and that we were able to come in and out of the parking. When it was time to leave the ticket was declined after we had already paid for it. We did call them and they let us out but it did take like 5 to 8 minutes for them to answer us. Anyways we didn’t let that minor issue ruin our stay at the hotel because we really enjoyed it!
Stayed 1 night in Aug 2025

10/10 Excellent

Cristian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Abigail

Liked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Very friendly staff.
Stayed 2 nights in Jul 2025

8/10 Good

maggie

Stayed 3 nights in Jul 2025