Angsana Laguna Phuket

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Angsana Laguna Phuket

Exterior
Property video
2 bars/lounges, swim-up bar, poolside bar
Exterior
Outdoor pool, free pool cabanas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Gym
The current price is NZ$484
includes taxes & fees
26 Nov - 27 Nov

Explore the area

View map
10 Moo 4, Srisoonthorn Road, Choeng Thale, Phuket, 83110

Room options

Laguna King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Heating
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Laguna Grand Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Heating
  • 46 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Laguna Pool Access King Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Heating
Separate bedroom
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Laguna Premier Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Heating
Separate bedroom
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Angsana One Bedroom Loft

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Heating
  • 89 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Island Duplex

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Heating
Separate bedroom
  • 89 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

Two Bedroom Island Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Heating
Separate bedroom
  • 112 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

2Bedroom Pool Suite Beach Front

Highlights

Outdoor play area
Garden
Separate dining area
Separate sitting area
Private pool
Flat-screen TV
Separate bedroom
Day bed
  • 172 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

2Bedroom Pool Suite Lagoon View

Highlights

Outdoor play area
Garden
Separate dining area
Separate sitting area
Private pool
Flat-screen TV
Separate bedroom
Day bed
  • 172 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Laguna Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Heating
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed

Laguna Pool View King Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Heating
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Laguna Pool View Twin Room

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Heating
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed

Laguna Ocean View King Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Heating
Separate bedroom
Private bathroom
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Laguna Ocean View Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Heating
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed

Laguna Pool Access Twin Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Heating
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed

About the area

Laguna

A luxury stay in Choeng Thale awaits you at Angsana Laguna Phuket. You'll be 4.7 km (2.9 mi) from Surin Beach and 16.9 km (10.5 mi) from Patong Beach. Highlights at this beachfront hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Angsana Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and reflexology. The restaurant, Loy Krathong, serves international cuisine. For a drink, you can stop by the hotel's own poolside bar. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool and free kids' club. 2000 square feet (185 square metres) of event facilities include 11 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a free manager's reception. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of free airport pick-up service. .Places within a 30-minute drive of this 5-property class Choeng Thale hotel include Bangla Road and Naka Weekend Market.

Getting around

  • Phuket (HKT-Phuket Intl.) - 32 min drive

Restaurants

  • ‪Smigo's Bar & Restaurant - ‬17 min walk
  • ‪Poolside - ‬19 min walk
  • ‪Mr. Tom Yam - ‬6 min drive
  • ‪Cassia Breakfast - ‬9 min walk
  • ‪XANA Beach Club - ‬19 min walk

About this property

Angsana Laguna Phuket

Luxury hotel on the beach, with outdoor pool
Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Angsana Laguna Phuket such as a complimentary children's club and an outdoor pool.

A free manager's reception is offered. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a children's pool, a sauna and a fitness centre. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 5-star Choeng Thale hotel is smoke free.

  • 376 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 2000 sq ft of conference space
  • 185 sq. m of conference space
  • Built in 2011
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Angsana Laguna Phuket offers 376 accommodations with minibars and a safe. 40-inch flat-screen televisions come with satellite channels. Bathrooms include slippers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided.

Angsana Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free airport pick-up shuttle
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 900 for adults and THB 450 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free manager's reception
  • Hosted evening meal available for a fee
  • Snack bar/deli

Restaurants on site

  • Loy Krathong
  • Poolside
  • Seafood Market
  • Xana

Things to do

  • Arcade/game room
  • Art gallery
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Bicycle tours
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Golf clubs/equipment
  • Gym
  • Hiking/biking trails
  • Karaoke
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sail boat
  • Sauna
  • Shopping centre
  • Snorkelling
  • TV in common areas
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free babysitting
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Computer station
  • Conference centre (2,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before 12:00 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Angsana Laguna Phuket

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1800.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 900 for adults and from THB 450 for children
  • Airport shuttle fee: THB 1100 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: THB 1100 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0105536135260
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 0105536135260. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Parties and events are allowed on site. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 0105536135260

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Angsana Laguna
Angsana Laguna Hotel
Angsana Laguna Hotel Phuket
Angsana Laguna Phuket
Angsana Phuket
Angsana Phuket Laguna
Laguna Angsana
Laguna Phuket Angsana
Phuket Angsana
Phuket Angsana Laguna
Angsana Laguna Phuket Hotel Choeng Thale
Angsana Laguna Phuket Hotel
Angsana Laguna Phuket Choeng Thale
Sheraton Hotel Cherngtalay
Sheraton Resort Cherngtalay
Sheraton Phuket
Sheraton Grande Laguna Phuket
Angsana Laguna Phuket Thailand
Angsana Laguna Phuket Hotel Thalang
Angsana Laguna Phuket Hotel Si Sunthon
Si Sunthon Angsana Laguna Phuket Hotel
Angsana Laguna Phuket Si Sunthon
Hotel Angsana Laguna Phuket Si Sunthon
Angsana Laguna Phuket Hotel
Hotel Angsana Laguna Phuket

Frequently asked questions

What is the cancellation policy at Angsana Laguna Phuket?

Angsana Laguna Phuket offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Angsana Laguna Phuket?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Angsana Laguna Phuket on 26 Nov 2025 start from NZ$483.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Angsana Laguna Phuket?

Yep, Angsana Laguna Phuket has a free self car park and free valet parking.

Are there any beaches close to Angsana Laguna Phuket?

Yep, Angsana Laguna Phuket is a short 15-minute walk from Bang Tao Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find water sports equipment and sail boats.

Is there a spa on site at Angsana Laguna Phuket?

Yep, Angsana Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Angsana Laguna Phuket have a pool?

Angsana Laguna Phuket has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and with a coldie from the bar.

What luxury perks are available at Angsana Laguna Phuket?

Angsana Laguna Phuket features a private beach, a full-service spa and an outdoor pool.

Is Angsana Laguna Phuket family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Angsana Laguna Phuket is a hit with families.

Does Angsana Laguna Phuket serve breakfast?

Yep, buffet brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Angsana Laguna Phuket?

Yep, there's a free shuttle from the airport to the hotel that runs 24 hours a day.

Is there a bar or restaurant at Angsana Laguna Phuket?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Angsana Laguna Phuket?

Check-in begins at 3:00 PM. Check-out time is 12:00 PM.

Are pets allowed at Angsana Laguna Phuket?

No, pets and service animals are not allowed.

Is there a golf course on site at Angsana Laguna Phuket?

There isn't one on site, but Laguna Phuket Golf Club is a short 10-minute walk away.

Reviews

Angsana Laguna Phuket Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 440 out of 818 reviews
Rating 8 - Good. 263 out of 818 reviews
Rating 6 - Okay. 72 out of 818 reviews
Rating 4 - Poor. 31 out of 818 reviews
Rating 2 - Terrible. 12 out of 818 reviews

Reviews

10/10 Excellent

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is beyond expectation. Facility has everything. Convenient as well as beautiful
Stayed 2 nights in Aug 2025

10/10 Excellent

Hsin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ilan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. The food and beverages are expensive!
Stayed 3 nights in Jul 2025

10/10 Excellent

Weng Kuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Wonderful and Magnificent Family Vacation.

I went with my family (2 uncles, cousin and her child). We were all do impressed by Angsana Laguna.The services were great especially the check-in and checkout personnel , Melly and Nam. They were professional and personable. Extremely helpful to our requests and even extended their kind assistance beyond. ❤️❤️❤️ The restaurants and their food were absolutely delicious! We have had a fantastic time staying in Angsana Laguna. Beautiful memories and so much to talk about.
Stayed 3 nights in Jul 2025

8/10 Good

Harsh

Liked: Staff & service, amenities, property conditions & facilities
Courteous Staff. Although lot of construction happening around the resort during our stay at the resort. One day there was a power outage for maintenance but resort organised heaps of activity & presented a voucher for the inconvenience. Overall we had a pleasant stay.
Stayed 7 nights in Jul 2025

10/10 Excellent

Julie, Gibsonia

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We really liked our stay at the Angsana Laguna Phuket. The most amazing part was the fabulous breakfast - food was abundant and delicious. If we had to do it again, we would NOT have booked the two-bedroom townhouse. Even though it had a nice balcony, it was designed more for a family rather than two couples. The rooms were small and sparce. The "regular" rooms - (3364 specifically) was beautiful! Pools were nice and clean. Access to the beach and the beach chairs w/umbrellas were clean, functional and comfortable! We took the free ferry across the bay for access to a huge convenience store that sold food and alcoholic beverages. This place wasn't off the charts, but it was very, very nice and a great deal for the money. All five of us would definitely come back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Cris

Liked: Cleanliness, amenities, property conditions & facilities
I loved everything
Stayed 4 nights in Jun 2025

10/10 Excellent

Angelika Tatjana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and the food was very good. The resort is big and there were always caddies available to drive you to the lobby and back to the room. The pool was awesome and it was so close to the beach! Highly recommend Angsana Laguna Phuket.
Stayed 6 nights in Jun 2025

10/10 Excellent

Wei Sheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and peaceful area
Stayed 2 nights in Jun 2025

6/10 Okay

Bloxwich

Travelled with partner
Liked: Cleanliness, amenities
A sprawling place with nice enough gardens but takes time to get oriented. Rooms and the general decor are now dated and becoming 'rustic'. Our first room we paid for "Seaview", could not see the sea, aircon was very noisy and in the morning there was no hot water. Rubbish instant coffee and jug. We were upgraded and give free breakfast in compensation. Still 30% of our stay was awful. The staff were lovely and did all they could to remedy the situation but the damage was done. Bottom line what we paid and what we received in the off season was not worth it.
Stayed 3 nights in May 2025

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are so friendly and accommodating, it was our first trip to Phuket and this experience has made it so memorable. Thank you! :)
Stayed 2 nights in May 2025

8/10 Good

Jessica

Stayed 2 nights in May 2025

10/10 Excellent

Hong

Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities

Ok stay. Nothing special

Having stayed at many 5 star establishments before. I was disappointed at this hotel although it brands itself as a 5 star. 1. Cleanliness can be improved at the breakfast restaurant. There were birds flying inside the restaurant and pecking at food sometimes which made me question the hygiene of the food. 2. Service was also not on par with other 5 star hotels. Things such as picking up the call by the second ring, providing more personalised service for guests were not met. 3. Condition of the hotel is slightly old but still acceptable. However, the bed is a bit too soft for my liking. 4. I was also supposed to get a complimentary room upgrade if there is availability. I found out from the receptionist that there was availability but i had to pay instead which I rejected. It was a disappointment. Overall, if it is branded as a 4 or 4.5 star hotel, I can accept it but I was looking forward to a truly 5 star hotel stay.
Stayed 4 nights in May 2025

10/10 Excellent

Ange

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here on a recent trip. The rooms were really large with lots of space, buffet breakfast was fantastic and the staff were so friendly. The free shuttle was very convenient as well.
Stayed 5 nights in May 2025

10/10 Excellent

Anton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Solid hotel. Nicely located. Clean. Pleasant staff. No issues.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonothan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Panash

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
the rooms we where allocated needed updating and the service we received was not in line what our expectations of the price point.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kerry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Angsana. Joe at Front office offered impeccable service and helped elevate our stay by ensuring we were able to be located close to our family so the young kids could spend even more time together during the holiday. We didn't spend much time outside of the resort and the surrounding facilities (which are accessible by boat shuttle around the lagoon), mainly because the resort offers access to everything. During our stay we got to participate in the hotel's Songkran festivities which were education, and festive. THANK YOU to the whole team for involving the guests as you did! We really enjoyed the morning! Service at the pool bar was fantastic and lively in the afternoons, and the kids loved the inflatable waterslide available in the main pool area. The kids club felt a little limited- it was extremely warm and humid during our stay and the indoor room at kids club has only a ball pit- but plenty of space to activate other options. our kids did quite a few of the paid activities like the pizza making/ painting etc. and loved them all. Thank you to the kids club team.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael, Rowlett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Angsana Laguna Phuket resort is in an upscale area of Phuket. The Resort is genuinely nice, and the staff are very friendly and respectful. We stayed in a 1 Bedroom Loft overlooking the Lagoon which was very peaceful, quiet and nicely appointed. Me and my wife were on our "Relive our youth Tour" and Anniversary. We had time to re-connect as a couple since this was our first vacation in a long time without kids. This stay helped save our marriage. Thank You Angsana Laguna Phuket! K̄hxbkhuṇ māk! Just one more note from the Resort go North on Bang Tao Beach about 100 meters to "Smigos" it's a great Bar and Grill Restaurant right on the Beach with a very relaxed vibe and great food. I highly recommend it!
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is beautiful and the staff so nice and helpful.
Stayed 2 nights in Mar 2025

4/10 Poor

Bhupesh, Pottstown

Travelled with family
Disliked: Amenities, property conditions & facilities
Our stay was disappointing. The air-conditioner in one of the two rooms we booked was frequently not working properly (not cooling). We called the engineering team twice and both times they said they fixed the issue but the warmer temperature persisted. The dining options on the property were also mediocre. We ate at the Seafood Market (they had a seafood buffet). It was very average food and not worth the price. The service also took a long time - we ordered drinks as soon as sat down and I had to track down the restaurant staff to inquire about our drinks about 10 minutes later since the drinks had not arrived.
Stayed 3 nights in Mar 2025

10/10 Excellent

Umakant, Broadlands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Avinash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and friendly staff.
Stayed 4 nights in Mar 2025

4/10 Poor

ANTHONY

Travelled with family
F and b discount not properly applied. Expedia should not advertise this if hotels do not give it.
Stayed 6 nights in Mar 2025