6/10 Okay
Tiffany O.
28 Aug 2022
Liked: Cleanliness
Stay
The house is beautiful and the staff were nice. The only complaints I have was initially there was a dead bug/roach in one of the beds, which I told Mimi and sent a picture, not even an apology was given or discount. In addition, the jacuzzi tub didn’t work and I had to repeatedly ask about it and my overall bill that I stated I would like to have daily. I also stated that I only wanted what was complimentary in the house but still I had a charge on my bill from a guest who had left earlier, but that wouldn’t have been on my bill if the daily bill would have been accurate. Initially, the meter was sent to my phone to show were it was at, but once the bill came I never seen the meter again. If a bill is going to be given then there should be a meter picture to show the accuracy every time. Also, someone outside of the guest cut on the air conditioning downstairs and we had to cut it off that morning. Not once did we run the air conditioning all day but charges seem to be more expensive daily than what a breakdown would be in the states. Which doesn’t really make sense do to the fact things are cheaper over there. Also the refrigerator should be wiped out before every new guest arrive. The refrigerator upon our arrival could have been wiped out. There were no items in the refrigerator but it was a little dirty. My guest and I just didn’t want to complain.
Tiffany O.
Stayed 4 nights in Aug 2022