Gaylord Pacific Resort & Convention Center

4.0 star property
Hotel with 8 restaurants, 3-minute walk to San Diego Bay

Photo gallery for Gaylord Pacific Resort & Convention Center

3 outdoor pools
4 bars/lounges, sports bar
1 bedroom, premium bedding, desk, laptop workspace
Property entrance
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • Bar
  • Spa
The current price is NZ$595
includes taxes & fees
21 Nov - 22 Nov

Explore the area

View map
1000 H Street, Chula Vista, CA, 91910
  • Place, San Diego Bay
    ‪3 min walk‬
  • Place, Chula Vista Center
    ‪15 min walk‬
  • Place, Naval Base San Diego
    ‪5 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed with Sofa bed, Balcony, Marina View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
Balcony
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Sofa bed
  • 36 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (View)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
Hairdryer
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Sofa bed
Hair dryer
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony, Bay View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
Private bathroom
  • 36 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Marina View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Balcony
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
  • 36 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (View)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
Private bathroom
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Marina View

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
Private bathroom
  • 36 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (View)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
Hairdryer
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Sofa bed
Hair dryer
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
Hairdryer
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Sofa bed
Hair dryer
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
Private bathroom
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Balcony, Bay View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
Balcony
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Sofa bed
  • 36 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (View)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
Private bathroom
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (View)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
Private bathroom
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Bay View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
Hairdryer
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Sofa bed
Hair dryer
  • 36 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Mountain View

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
Hairdryer
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Sofa bed
Hair dryer
  • 63 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Bay View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
Private bathroom
  • 36 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (View)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
Hairdryer
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Sofa bed
Hair dryer
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Bay View, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
Hairdryer
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Sofa bed
Hair dryer
  • 36 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony, Bay View (Corner)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
Hairdryer
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Sofa bed
Hair dryer
  • 36 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Bay View

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Marina View (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Coffee/tea maker
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Bay View (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Coffee/tea maker
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Coffee/tea maker
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Bay View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Coffee/tea maker
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Marina View (Mobility Accessible, Transfer Shower)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Balcony
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Bay View (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Coffee/tea maker
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony, Bay View (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Coffee/tea maker
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Coffee/tea maker
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Coffee/tea maker
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Coffee/tea maker
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Coffee/tea maker
Air-conditioning
Heating
Connecting/adjoining rooms available
Premium bedding
Hair dryer
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Chula Vista

At Gaylord Pacific Resort & Convention Center you'll be within just a 5-minute stroll of San Diego Bay and within 20 minutes of Chula Vista Center. Highlights at this hotel include 8 restaurants, 3 outdoor swimming pools and a full-service spa. .Growlers Sports Bar is the hotel's own sports bar. Enjoy the 24-hour gym and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Chula Vista hotel include Petco Park and San Ysidro Border Crossing.

What's nearby

  • San Diego Bay - 3 min walk - 0.3 km
  • Chula Vista Center - 15 min walk - 1.3 km
  • Scripps Mercy Hospital Chula Vista - 3 min drive - 2.3 km
  • Naval Base San Diego - 5 min drive - 6.0 km
  • North Island Credit Union Amphitheatre - 14 min drive - 16.0 km

Getting around

  • H St Trolley Station - 13 min walk
  • Old Town Transit Center - 18 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 21 min drive

Restaurants

  • ‪Growlers Sports Bar & Taproom - ‬9 min walk
  • ‪Tacos El Gordo - ‬18 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Chula Vista Marina - ‬1 min drive
  • ‪Old Hickory Steakhouse - ‬2 min walk

About this property

Gaylord Pacific Resort & Convention Center

Hotel with 8 restaurants, 3-minute walk to San Diego Bay
Gaylord Pacific Resort & Convention Center offers its guests a full-service spa, 3 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. There are 8 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 477000 square feet (44314 square metres) and includes a conference centre. Parking is available for a fee.

This 4-star Chula Vista hotel is smoke free.

  • 1600 guestrooms or units
  • 8 dining venues
  • 4 bars or lounges
  • 477000 sq ft of conference space
  • 44314 sq. m of conference space
  • Built in 2025
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Gaylord Pacific Resort & Convention Center offers 1600 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 65-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 45 per night; includes in/out privileges)
  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 42 to 125 for adults and USD 42 to 125 for children
  • 4 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Growlers Sports Bar
  • Old Hickory Steakhouse
  • PCH Cafe & Market
  • Taiyo
  • Treo Kitchen & Bar

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference centre (477,000 square foot of space)

Outdoors

  • In a nature reserve

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (91 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (81 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 42 to 125 for adults and USD 42 to 125 for children
  • Self-parking fee: USD 45 per night (in/out privileges)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord Pacific Resort & Convention Center Hotel
Gaylord Pacific Resort & Convention Center Chula Vista
Gaylord Pacific Resort & Convention Center Hotel Chula Vista

Frequently asked questions

Is parking available at Gaylord Pacific Resort & Convention Center?

Yep, Gaylord Pacific Resort & Convention Center has a self car park with in/out privileges for USD 45 per night.

How much does it cost to stay at Gaylord Pacific Resort & Convention Center?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Gaylord Pacific Resort & Convention Center on 21 Nov 2025 start from NZ$524.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Gaylord Pacific Resort & Convention Center?

The closest beach to Gaylord Pacific Resort & Convention Center is Coronado Beach (10.1 km).

Is there a spa on site at Gaylord Pacific Resort & Convention Center?

Yep, there is an onsite spa at Gaylord Pacific Resort & Convention Center.

Does Gaylord Pacific Resort & Convention Center have a pool?

Gaylord Pacific Resort & Convention Center has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Gaylord Pacific Resort & Convention Center?

Gaylord Pacific Resort & Convention Center features 3 outdoor pools, a full-service spa and 8 restaurants.

Does Gaylord Pacific Resort & Convention Center serve breakfast?

You bet, full breakfast is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Gaylord Pacific Resort & Convention Center?

No, Gaylord Pacific Resort & Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Gaylord Pacific Resort & Convention Center?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Gaylord Pacific Resort & Convention Center?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Gaylord Pacific Resort & Convention Center?

No, pets are not allowed.

Gaylord Pacific Resort & Convention Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 100 out of 185 reviews
Rating 8 - Good. 33 out of 185 reviews
Rating 6 - Okay. 23 out of 185 reviews
Rating 4 - Poor. 15 out of 185 reviews
Rating 2 - Terrible. 14 out of 185 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Vivi

Stayed 1 night in Aug 2025

6/10 Okay

Saro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Customer service front desk: Terrible. Someone in the beginning helped us her name is (Yadid) she was disaster. I requested early check in and she didnt give me the room and we had only 14 minutes to 4pm so i had to wait with my 2 kids, then she gave me the map for the hotel without tellingme where we are on the map or describing anything.. At 4:01pm I went after she talked couple minutes with BS things she invited someone else her name is (Nadia) and that person was totally different than Yadid. She helped us immediately with the room. Food in general sucks.
Stayed 2 nights in Aug 2025

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable food options outside the property are few. Lots of construction adjacent to the property. Hopefully future development will enhance the neighborhood and support the resort clientele. Food options in the hotel dismal. Not all food venues open yet. Room service option also dismal. Menu options at the open venues too eclectic. Not enough variety options for those wanting typical food items and those with children. High price for poor food quality. Food from the lobby restaurant/bar made three out of three of us sick to our stomachs. Saving grace were the staff and chefs at the Steak House who brought us mashed potatoes, bread, buttered pasta and ginger ale for dinner. Our server Ruben was the best!! The room was lovely. The water park fun and not crowded.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is still new, the gym, pool and rooms are clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

James

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel restaurants and waterpark is phenomenal.
Stayed 1 night in Jul 2025

10/10 Excellent

Wally

Liked: Cleanliness, staff & service, property conditions & facilities
Water pressure
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ani

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and very clean resort. Looked very new. Very fun for kids
Stayed 1 night in Jul 2025

10/10 Excellent

Mir

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Perla

Stayed 1 night in Jul 2025

10/10 Excellent

Anton

Stayed 2 nights in Jul 2025

6/10 Okay

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Philip, San Diego

Travelled with family
Liked: Cleanliness, property conditions & facilities
The resort is nice, but highly over priced for what it is. Prices are on par with Hotel Del Coronado for a much lower tier experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Riley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, but terrible location. The only negative about the resort is the Immediate Surrounding neighborhood is unsafe. As a Family you do not feel safe walking around. Must stay on property or drive 20 minutes to get in a better location.
Stayed 3 nights in Jul 2025

8/10 Good

Mark

Stayed 1 night in Jul 2025

8/10 Good

SHERRY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great new place

Great new hotel. Still working out some kinks. Door lock wasn’t working, shampoo pump was broken, check in and check out lines were extremely long and each person had some issue that the staff didn’t know how to resolve. Not all restaurants are open yet and the rest have some limited hours. Poolside service was excellent. Overall a great place for families. Probably not for a romantic getaway since there are kids everywhere.
Stayed 2 nights in Jul 2025

6/10 Okay

Mariam

Stayed 3 nights in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Overall a great resort, design wise. Maybe the hospitality portion of concept is still a work in progress. Best wishes!
Stayed 1 night in Jul 2025

2/10 Terrible

Todd

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The place is great! However, the bar back, Robert, seemed ok, and went nuts.
Stayed 1 night in Jul 2025

10/10 Excellent

John oganes

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with fantastic staff!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rona

Stayed 1 night in Jul 2025

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was so nice and so much fun to bring my family! Our almost 4 year old had a blast at the water park. Lots of space in the pools + hot tub and plenty of pool chairs throughout. The room was extremely nice and extremely clean. The beds were some of the most comfortable hotel beds we’ve stayed in!! Everybody was extremely nice and helpful. We will definitely be back!
Stayed 3 nights in Jul 2025