onefinestay - accommodation in City of Westminster

The hotel is very centrally located and in a great spot near a lot of shops, theatres, and restaurants. While the service leaves something to be desired, as you have to check in and get your own room keys on a self-service tablet that is not very customer-friendly, and they do not clean the rooms during your stay. If you want towels, you will have to ask the person in the lobby, and the trash does not get taken out. The room itself was fine, very minimal, but it was clean and had everything you might need. The issue is the toilet. The "room" with the toilet is encased in glass that is frosted. This does not leave any privacy from the rest of the room, and everything can be clearly heard from the toilet to the rest of the room. This hotel is great if you are looking for a fairly reasonably priced room that is centrally located and has the bare necessities and nothing else.

Very clean room. Professionally helpful staff. Good variety breakfast. Lobby bar good.

Very nice and very clean hotel in a convenient location. Close to many restaurants and access to a number of busses and trains. The staff were wonderful and very helpful. The superior single room I stayed in was small as compared to US hotel rooms, but was very comfortable.