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Mercure Hotel Köln West

4.0 star property

Photo gallery for Mercure Hotel Köln West

Breakfast, lunch, dinner served; German cuisine
Bar (on property)
Terrace/patio
Indoor pool, pool loungers
Sauna

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$160
includes taxes & fees
1 June - 2 June

Explore the area

View map
Horbeller Str. 1, Cologne, NW, 50858
  • Place, RheinEnergieStadion
    ‪6 min drive‬
  • Place, Cologne Cathedral
    ‪14 min drive‬
  • Place, Phantasialand
    ‪19 min drive‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Queen Bed

Premium bedding, down duvets, in-room safe, desk

Privilege, Room, 1 Queen Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Cologne

At Mercure Hotel Köln West, you'll be connected to a shopping centre and 9.3 km (5.8 mi) from Cologne Cathedral. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Colours, serves German cuisine and is open for breakfast, lunch and dinner. Colours is the hotel's own bar. Enjoy the gym, sauna and pool loungers. 6426 square feet (597 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class Lindenthal hotel include RheinEnergieStadion and Musical Dome.

What's nearby

  • RheinEnergieStadion - 6 min drive - 3.0 km
  • Cologne Cathedral - 14 min drive - 9.4 km
  • LANXESS Arena - 14 min drive - 11.0 km
  • Cologne Trade Fair Grounds - 15 min drive - 11.1 km
  • Phantasialand - 19 min drive - 30.5 km

Getting around

  • Marsdorf U-Bahn - 4 min walk
  • Lövenich Station - 6 min drive
  • Cologne - Bonn Airport (CGN) - 30 min drive

Restaurants

  • ‪Globus Trefferia - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Club Astoria - ‬5 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪KFC - ‬7 min walk

About this property

Mercure Hotel Köln West

Mercure Hotel Köln West offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 6426 square feet (597 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Mercure Hotel Köln West. For a fee, parking is available.

This 4-star Cologne hotel is smoke free.

  • 1 building
  • 191 guestrooms or units
  • 5 levels
  • Conference rooms
  • 6426 sq ft of conference space
  • 597 sq. m of conference space
  • Built in 1983
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Hotel Köln West offers 191 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. 66-cm LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Colours
  • Colours

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,426 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 66-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
  • One of the dining venues
The following facilities are closed for New Year's Day:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Koeln
Mercure Hotel Koeln West
Mercure Hotel Koeln West Cologne
Mercure Koeln West
Mercure Koeln West Cologne
Mercure Hotel Köln West Cologne
Mercure Hotel Köln West
Mercure Köln West Cologne
Mercure Köln West
Mercure Hotel Köln West Hotel
Mercure Hotel Köln West Cologne
Mercure Hotel Köln West Hotel Cologne

Frequently asked questions

What is the cancellation policy at Mercure Hotel Köln West?

Mercure Hotel Köln West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hotel Köln West?

As of 2 May 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Köln West on 1 Jun 2026 start from NZ$160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hotel Köln West?

Yep, Mercure Hotel Köln West has a self car park with in/out privileges for EUR 15 per day. A self car park is also available, for a fee.

Are there any beaches close to Mercure Hotel Köln West?

The closest beach to Mercure Hotel Köln West is Badestrand Bleibtreusee (8.3 km).

Does Mercure Hotel Köln West have a pool?

Mercure Hotel Köln West has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Mercure Hotel Köln West a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Mercure Hotel Köln West.

Is Mercure Hotel Köln West family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Mercure Hotel Köln West is a hit with families.

Does Mercure Hotel Köln West serve breakfast?

Sure does, buffet brekkie is available on weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mercure Hotel Köln West?

No, Mercure Hotel Köln West does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Hotel Köln West?

Yep, they've got a lounge bar and an onsite restaurant that serves German cuisine. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from December 24 until December 26. The dining venue is closed on New Year's Day.

What time are check-in & check-out at Mercure Hotel Köln West?

Check-in begins at 3 PM. Check-out time is noon.

Mercure Hotel Köln West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 391 out of 1001 reviews
Rating 8 - Good. 432 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael Frank

Stayed 2 nights in Jan 2026

8/10 Good

Heena

Stayed 7 nights in Dec 2025

6/10 Okay

kadir

Stayed 2 nights in Dec 2025

8/10 Good

Omar

Stayed 2 nights in Dec 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, property conditions & facilities
Just checked out today! Mercure Koln West Hotel exceeded my expectations. Front office staff had been precise and helpful arranging room on my request. Room and toilet are clean. Although bedsheet not change but can understand on reducing waste. On breakfast, nice cosy embience and F&B staff are hardworking and friendly. Food are great! Pls keep improving creative improvement to rooms, front office and F&B.
Stayed 5 nights in Dec 2025

6/10 Okay

Afnan

Travelled with family and small children
Liked: Amenities
Night staff is not cooperative, i asked for a fan and never received it.
Stayed 2 nights in Dec 2025

4/10 Poor

Heejun

Travelled with family
Disliked: Cleanliness, staff & service
The sauna only opens from 9am to 10pm. Basically, you cannot use the sauna if you are late for check-in or check out early. The room condition was also disappointing, since I saw stains on the table rests and waste beneath the towels. If you want to park inside the hotel, you must pay 15 euros, which is absurd, since the hotel is located outside the central area and there is nothing around it. If you want to use the sauna and a bathrobe, you must ask in advance, as there are only a limited number at reception and we cannot borrow one at 7pm.
Stayed 1 night in Dec 2025

6/10 Okay

Vicky

Liked: Staff & service, amenities
The room was clean. The bathroom was very tiny and cramped.
Stayed 1 night in Nov 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propre calme agréable
Stayed 2 nights in Oct 2025

8/10 Good

MUHAMMAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and friendly staff. Although, I was under the impression that car parking was included only to find out at the counter that it was €11 a day. Also, normally you get tea in rooms but not in this one. These negative points should not stop you to stay at this hotel, it is air-conditiined and very convenient and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean!
Stayed 1 night in Jul 2025

8/10 Good

Rohit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

It was a bit further to the centre than expected, but the bus and tram stop were 5 mins away. The team were always helpful, and the service level was really good. Only disappointment was the air conditioning . The first couple of days were quite hot and the air con wasn’t cooling the room sufficiently. Breakfast buffet food was was excellent, with a good spread.
Stayed 3 nights in Aug 2025

8/10 Good

Krishan

Liked: Cleanliness, staff & service
Dated property and falls short of other Mercure stays. Kind staff and the highlight was the cooled water fountain in the atrium. Breakfast lacked a bit of variety for vegetarian guests but otherwise was a lovely stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gareth

Stayed 1 night in Aug 2025

8/10 Good

Nikita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, was just a shame that the pool access was closed for the entire time we were staying
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 3 nights in Jul 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1st Time Booking this hotel for work

Best Hotel I've stayed in so far for work travel Staff very friendly and helpful Hotel spotlessly clean Room was perfect and comfortably with everything you need Complimentiry drinks and snacks daily Will definitely be returning on next visit
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel which we used as a family as it was twenty mins from Phantasialand. Kids liked the pool, adults liked the sauna. All very clean and well presented. Would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if going to Phantasialand. 20-25min to €30 on Bolt to get there. There is also station to back hotel as well.
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Amenities
Friendly and super helpful staff. Clean. Great location. Yummy breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeanett

Stayed 1 night in Jul 2025

10/10 Excellent

Nils

Stayed 1 night in Jul 2025

8/10 Good

Nigel

Stayed 1 night in Jul 2025