See all properties
Save

Doubletree by Hilton Columbia, SC

4.0 star property
Suburban hotel connected to the convention centre in Columbia with free parking

Photo gallery for Doubletree by Hilton Columbia, SC

Outdoor pool
Bar (on property)
Exterior
Lobby
1 bedroom, premium bedding, down duvets, pillow-top beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • Free airport shuttle
  • Bar
  • Room service
  • Breakfast available
The current price is NZ$204
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
2100 Bush River Road, Columbia, SC, 29223-7612
  • Riverbanks Zoo and Garden
    ‪6 min drive‬
  • Columbiana Centre
    ‪6 min drive‬
  • University of South Carolina
    ‪10 min drive‬
  • Columbia, SC (CAE-Columbia Metropolitan)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony (Hearing, Top Floor)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Balcony (Hearing, Top Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Top Floor)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible (Hearing, Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Hearing, Top Floor)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Balcony (Hearing, Top Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub (Hearing, Top Floor)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Jetted Tub (Hearing, Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
Exterior

Marriott Columbia

Downtown Columbia
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, 1,000 reviews
The price is NZ$256
includes taxes & fees
22 Aug - 23 Aug
Marriott Columbia

About the area

Columbia

At Doubletree by Hilton Columbia, SC, you'll be connected to the convention centre and 10.9 km (6.8 mi) from University of South Carolina. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Columbos, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the outdoor swimming pool and 24-hour gym. 24000 square feet (2230 square metres) of event facilities include a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this 4-property class Columbia hotel include Riverbanks Zoo and Garden and Colonial Life Arena.

What's nearby

  • Riverbanks Zoo and Garden - 6 min drive - 6.3 km
  • Columbiana Centre - 6 min drive - 7.4 km
  • University of South Carolina - 10 min drive - 11.6 km
  • Columbia Metropolitan Convention Center - 10 min drive - 11.6 km
  • Colonial Life Arena - 10 min drive - 11.6 km

Getting around

  • Columbia Station - 9 min drive
  • Columbia, SC (CAE-Columbia Metropolitan) - 12 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • Circle K
  • ‪Persis Biryani - ‬9 min walk
  • ‪Cracker Barrel - ‬1 min walk
  • ‪Dunkin' - ‬3 min drive

About this property

Doubletree by Hilton Columbia, SC

Suburban hotel connected to the convention centre in Columbia with free parking
Doubletree by Hilton Columbia, SC offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. Event space at this hotel measures 24000 square feet (2230 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Doubletree by Hilton Columbia, SC. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This 4-star Columbia hotel is smoke free.

  • 237 guestrooms or units
  • 5 levels
  • 3 buildings
  • 24000 sq ft of conference space
  • 2230 sq. m of conference space
  • Built in 1979
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Doubletree by Hilton Columbia, SC offers 237 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Lobby

Hilton Garden Inn Columbia/Harbison

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,675 reviews
The price is NZ$175
includes taxes & fees
24 Aug - 25 Aug
Hilton Garden Inn Columbia/Harbison

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Columbos

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (24,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Fixed shower seat
  • Grab bar in shower (91 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2.14 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Columbia SC
Doubletree Hilton Columbia SC
Doubletree Hilton Hotel Columbia SC
Hilton Doubletree Columbia SC
Doubletree Hilton Columbia SC Hotel
Doubletree by Hilton Columbia SC
Doubletree by Hilton Columbia, SC Hotel
Doubletree by Hilton Columbia, SC Columbia
Doubletree by Hilton Columbia, SC Hotel Columbia

Frequently asked questions

What is the cancellation policy at Doubletree by Hilton Columbia, SC?

Doubletree by Hilton Columbia, SC offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Doubletree by Hilton Columbia, SC?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Doubletree by Hilton Columbia, SC on 23 Aug 2025 start from NZ$200.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Doubletree by Hilton Columbia, SC?

Yep, Doubletree by Hilton Columbia, SC has a free self car park.

Are there any beaches close to Doubletree by Hilton Columbia, SC?

The closest beach to Doubletree by Hilton Columbia, SC is Sandy Beach (18 km).

Does Doubletree by Hilton Columbia, SC have a pool?

Doubletree by Hilton Columbia, SC has an outdoor pool. The pool is open 7:00 AM to 10:00 PM.

What makes Doubletree by Hilton Columbia, SC a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Doubletree by Hilton Columbia, SC.

Is Doubletree by Hilton Columbia, SC family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Doubletree by Hilton Columbia, SC is a hit with families.

Does Doubletree by Hilton Columbia, SC serve breakfast?

Yeah, full brekkie is on offer on weekdays from 6:00 AM to 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Doubletree by Hilton Columbia, SC?

Yep, there's a free airport shuttle that runs from 5:00 AM - 11:00 PM at scheduled times.

Is there a bar or restaurant at Doubletree by Hilton Columbia, SC?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Doubletree by Hilton Columbia, SC?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Doubletree by Hilton Columbia, SC?

No, only service animals are allowed.

Doubletree by Hilton Columbia, SC Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 438 out of 1003 reviews
Rating 8 - Good. 273 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 93 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Antonette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I paid up for a room with outdoor balcony only for that balcony to be completely unusable. The space had not been cleaned in a very long. Fat spiders, their prey debris, old webs, tree and pollen debris...who wants to sit in that? Because I was only at the hotel to shower and sleep and because my family and I received excellent customer service at the front desk and gave me extra towels multiple times without issue. Please clean all spaces included in the price of the room that you expect people to pay for. Walls and ac vents etc should be cleaned periodically. Overall for my short stay, my needs were met.
Stayed 2 nights in May 2025

10/10 Excellent

Sudhanshu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and the rooms were excellent!
Stayed 1 night in May 2025

6/10 Okay

margaret

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Graduation weekend

Stayed 1 night in May 2025

10/10 Excellent

Terri

Travelled with family
Liked: Staff & service, amenities
Definitely in need of renovations
Stayed 1 night in May 2025

10/10 Excellent

Alexis

Stayed 2 nights in Apr 2025

10/10 Excellent

Arnelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very professional.
Stayed 1 night in Apr 2025

10/10 Excellent

Meghan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everyone was great and a very quick check in and out
Stayed 2 nights in May 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well, considering I didn't have a reservation and it was in the evening when I checked in. Descent breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Farrah

Travelled with family
Disliked: Amenities, property conditions & facilities
Room was not very clean in the bathroom. There was left over hair and dirt throughout the bathroom. The fridge was warmer than the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Isaac

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The pool was greatly appreciated
Stayed 1 night in Apr 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice hotel but the rooms need a little refresh. Out room the bathroom sink hot water handle was broken off.
Stayed 1 night in Jan 2025

6/10 Okay

Myra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice land escaping pretty flowers. The hallways were never cleaned. Trash was still underneath the chairs from the time we got there until we left. The rooms were not updated,the bed did have clean sheets very noisy stay after a long day of business trip staff was very friendly Kimberly, who checked us in and then the little lady who sat us for breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Gideon

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was filthy, not cleaned, even the walls had food or filth smudges on them. The hotel smelled of weed and we got woken up to our neighbors doing things children shouldn’t hear at 630 am. Told the front staff and they just said sorry. Didn’t try to fix the problems or offer a partial refund. WILL NOT BE STAYING HERE AGAIN UNTIL HILTON CORRECTS THIS MAJOR PROBLEM!
Stayed 1 night in Apr 2025

8/10 Good

Santana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Tyrone

Stayed 1 night in Apr 2025

8/10 Good

Latoya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay at the Double Tree. I was there for a conference. The room was nice and clean. The staff were friendly and helpful. They gave me cookies.
Stayed 2 nights in Mar 2025

6/10 Okay

Charles

Stayed 1 night in Mar 2025

8/10 Good

Andrea

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We arrived at this property to attend an event at the Gala Convention Center. The very first contact we had was with the shuttle driver, Lance. Lance was awesome! He was accomodating, informative, and very helpful with making recommendations for the area. Then, we met with the front desk attendant, Kadecia (sorry, spelling is probably wrong). Again, AWESOME! We arrived a bit earlier than expected but she went out of her way to assist with recommendations of where to go and what to do in the meantime. She held our luggage and made sure to call us at the earliest time we could check in! Kudos to our other shuttle drivers, and the manager on duty the following evening, Tyree. Unfortunately, he had to step in and make sure we received enough towels, toilet paper, and body gel. We had to ask for more towels more than 4 times. We kept getting the runaround from the other staff. We stayed for two nights and our room was never cleaned. Tyree even had to take out our trash for us. The hotel's location is perfect, the property is beautiful and clean. Unfortunately, we are unable to give it the five stars we would like to give due to a few bad apples on the staff and perhaps and overworked cleaning staff.
Stayed 2 nights in Mar 2025

8/10 Good

Katrina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 1 night in Mar 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Samantha

Stayed 2 nights in Mar 2025

10/10 Excellent

Pauline

Liked: Amenities
Welcome, room, bed, cleanness
Stayed 1 night in Mar 2025

10/10 Excellent

Kyle

Stayed 1 night in Mar 2025