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3.8 out of 5

"Lovely staff, room clean. But not sound proof, can hear everything going on outside. The bed is very firm, not very comfortable. No air conditioner, j ... " More

By a verified traveller on Mon 10 May 2021

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Hotel Description

Mercure Wellington Central City Hotel and Apartments places you in the center of Wellington, steps from Cuba Street Mall and within a short 5-minute stroll of Wellington Central Business District. Highlights at this hotel include in-room free WiFi and LCD TVs.

You can enjoy TVs with satellite channels, and all 54 rooms feature coffee/tea makers, hair dryers, and phones. In-room dining is easy with amenities like refrigerators and microwaves. Irons/ironing boards and desks are also available. Housekeeping is available on request.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services. Other amenities include a conference center and laundry facilities.

Sights within a 10-minute walk of this 4-star Te Aro hotel include Wellington Waterfront and TSB Bank Arena.

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$124* Per night/room 13 Jun. - 14 Jun.

One-Bedroom Suite with No Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Harbour View Suite with No Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (2 Queens)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Harbour View Suite with Mini Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mercure Wellington Central City Hotel and Apartments ratings based on 431 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Wellington Central City Hotel and Apartments

Everyone (274) Couples (99) Business (4) Family (46)
1 out of 5
Old property. Bed is not comfortable. Amenities in the room are terrible.

Posted by on 11 May 2021

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Comment from Hotel Management

12 May 2021 by The Team at Mercure

Dear Guest, Thank you for your feedback. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Warm regards, The Team at Mercure

3 out of 5
Lovely staff, room clean. But not sound proof, can hear everything going on outside. The bed is very firm, not very comfortable. No air conditioner, just a heater. The location is great if you like being walking distance from the night life.

Posted by on 10 May 2021

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Comment from Hotel Management

12 May 2021 by The Team at Mercure

Dear Guest, Thank you for your feedback. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Warm regards, The Team at Mercure

4 out of 5

Posted by on 27 Apr. 2021

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Comment from Hotel Management

9 May 2021 by Nischal

Dear Guest, Thank you for taking the time to share your ratings. We hope to welcome you back to our hotel very soon! Sincerely, Nischal Gurung, Rooms Division Manager

3 out of 5
Very dated room. Vanity tap was loose and the cistern didn't turn off properly.

Posted by on 9 Apr. 2021

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Comment from Hotel Management

10 Apr. 2021 by The Team at Mercure

Dear Guest, Thank you for your feedback. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Warm regards, The Team at Mercure

3 out of 5
This was my first stay in the Wellington city CBD. The staff were friendly, the room clean and comfortable and the location ideal for dinning and walking in the CBD. But sadly I found sleeping a little rough, the room was located right next to a lane way that seemed to be full of rubbish trucks heaving bins all night, or drunken party goes yelling on the footpath at the front. (perhaps the lower floors are reserved for Wotif bookings? )

Posted by on 23 Mar. 2021

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Comment from Hotel Management

31 Mar. 2021 by The Team at Mercure

Dear Guest, Thank you for your feedback. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Warm regards, The Team at Mercure

4 out of 5

Posted by on 21 Mar. 2021

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Comment from Hotel Management

10 Apr. 2021 by Nischal

Dear Guest, Thank you for your ratings. We look forward to having you again as a guest in our hotel. Thanks, Nischal

5 out of 5
Ideally situated for a weekend in Wellington. Easy access to the CBD and major amenities - all within walking distance. Staff helpful and would certainly use this venue again.

Posted by on 15 Mar. 2021

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Comment from Hotel Management

31 Mar. 2021 by The Team at Mercure

Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions. Warm Regards, Nischal

5 out of 5
Great location, great service from staff, clean. Perfect for a no frills accommodation

Posted by on 12 Mar. 2021

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Comment from Hotel Management

31 Mar. 2021 by The Team at Mercure

Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions. Warm Regards, Nischal

5 out of 5
Very close to CBD and Courtney Place at an affordable rate that is hard to beat if in town for a night out.

Posted by on 12 Mar. 2021

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Comment from Hotel Management

12 Mar. 2021 by Nischal

Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions. Warm Regards, Nischal

2 out of 5
Great location. Tiny rooms and very noisy from room above and the road. Terrible tv signal

Posted by on 16 Feb. 2021

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Comment from Hotel Management

16 Feb. 2021 by The Team at Mercure

Dear Guests, Thank you for your feedback. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Warm regards, The Team at Mercure

About the Mercure Wellington Central City Hotel and Apartments

Location 130 Victoria Street, Wellington, 6142

Property Features

As a guest of Mercure Wellington Central City Hotel and Apartments, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Public spaces have free WiFi. The business-friendly Mercure Wellington Central City Hotel and Apartments also features dry cleaning/laundry services, a safe deposit box at the front desk, and an elevator. This 4-star Wellington hotel is smoke free.

  • 1 building
  • 54 guestrooms or units
  • 16 levels
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Airport: Wellington Intl. Airport (WLG) (7.3 km / 4.6 mi)
  • Train station: Wellington Station (1.7 km / 1 mi)

Room Amenities

Mercure Wellington Central City Hotel and Apartments offers 54 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's breakfast is served at a nearby partner property located 210 meters away.

Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and dinner, and also through room service.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: NZD 28.00 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Mercure City
  • Grand Mercure City Apartments
  • Grand Mercure Wellington Central City
  • Mercure Central City Hotel Apartments
  • Mercure Apartments
  • Central City Apartment Wellington
  • Hotel Central City Apartment
  • Mercure Wellington Central City Hotel Apartments
  • Mercure Central City
  • Grand Mercure Wellington Central City Apartments
  • Mercure Wellington Central City Hotel & Apartments
  • Mercure Central City Hotel & Apartments
  • Mercure Wellington Central City Hotel Apartments
  • Grand Mercure Wellington Central City Apartments
  • Mercure Wellington Central City Hotel and Apartments Hotel
  • Mercure Wellington Central City Hotel and Apartments Wellington
  • Mercure Wellington Central City Hotel and Apartments Hotel
  • Mercure Wellington Central City Hotel and Apartments Wellington

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.