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Comfort Suites Columbus West - Hilliard

2.5 star property
Suburban hotel with free breakfast and fitness centre

Photo gallery for Comfort Suites Columbus West - Hilliard

Reception
Lobby
Lobby
Suite, 2 Queen Beds, Non Smoking
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk
The current price is NZ$198
includes taxes & fees
18 May - 19 May

Explore the area

Map
5547 Keim Cir, Columbus, OH, 43228
  • Hollywood Casino
    ‪7 min drive‬
  • Ohio State University
    ‪12 min drive‬
  • Ohio Stadium
    ‪13 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Renovated in 2015
Sofa bed
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Renovated in 2015
Sofa bed
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Renovated in 2015
Sofa bed
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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4.2 out of 5, Very good, 1,001 reviews
The price is NZ$202
includes taxes & fees
26 May - 27 May
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About the area

Columbus

At Comfort Suites Columbus West - Hilliard, you'll be 12.9 km (8 mi) from Ohio State University and 14.6 km (9.1 mi) from Greater Columbus Convention Center. Highlights at this hotel include free daily breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6:00 AM and 9:00 AM. .Attractions within a 15-minute drive of this Columbus hotel include Hollywood Casino and Nationwide Arena.

What's nearby

  • Hollywood Casino - 7 min drive - 7.8 km
  • Greater Columbus Convention Center - 10 min drive - 14.6 km
  • Nationwide Arena - 10 min drive - 14.3 km
  • Ohio State University - 12 min drive - 13.0 km
  • Ohio Stadium - 13 min drive - 16.7 km

Getting around

  • Port Columbus International Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Culver's - ‬9 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Comfort Suites Columbus West - Hilliard

Suburban hotel with free breakfast and fitness centre
Comfort Suites Columbus West - Hilliard offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. The business-friendly Comfort Suites Columbus West - Hilliard also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.
  • 71 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
Comfort Suites Columbus West - Hilliard offers 71 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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4.4 out of 5, Excellent, 1,007 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Frequently asked questions

What is the cancellation policy at Comfort Suites Columbus West - Hilliard?

Comfort Suites Columbus West - Hilliard offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Suites Columbus West - Hilliard?

As of 15 May 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Columbus West - Hilliard on 18 May 2025 start from NZ$198.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Suites Columbus West - Hilliard?

Yep, Comfort Suites Columbus West - Hilliard has a free self car park.

Does Comfort Suites Columbus West - Hilliard have a pool?

Comfort Suites Columbus West - Hilliard has an indoor pool.

Is Comfort Suites Columbus West - Hilliard family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Comfort Suites Columbus West - Hilliard is a hit with families.

Does Comfort Suites Columbus West - Hilliard serve breakfast?

You bet, complimentary on-the-go breakfast is offered daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Comfort Suites Columbus West - Hilliard?

No, Comfort Suites Columbus West - Hilliard does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Suites Columbus West - Hilliard?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Comfort Suites Columbus West - Hilliard?

No, only service animals are allowed.

Comfort Suites Columbus West - Hilliard Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 414 out of 896 reviews
Rating 8 - Good. 304 out of 896 reviews
Rating 6 - Okay. 111 out of 896 reviews
Rating 4 - Poor. 38 out of 896 reviews
Rating 2 - Terrible. 29 out of 896 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and quiet place
Stayed 1 night in Feb 2025

10/10 Excellent

Dane, Centre Hall

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased.
Stayed 1 night in Feb 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a Good Choice

I always stay here on my cross country trips. Somehow I always manage to find parking for my 15' truck which is towing a car. The pool is nice and there's an exercise room. I can't remember breakfast but it must have been good, though as I'm unable to eat gluten, my selection was limited.
Stayed 1 night in Jan 2025

6/10 Okay

Mackenzie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was very your very standard room so that wasn’t bad but the hospitality from the staff could’ve been way better. I did like how many restaurant options there were near by.
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Excellent, comfortable stay. Only issue was the breakfast was pretty sparse.
Stayed 2 nights in Jan 2025

10/10 Excellent

James, Tiffin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great, beds comfortable every thing worked
Stayed 1 night in Dec 2024

8/10 Good

Christy

Stayed 1 night in Jan 2025

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bogumil

Stayed 1 night in Jan 2025

8/10 Good

Rick

Stayed 1 night in Jan 2025

10/10 Excellent

Bradley

Stayed 1 night in Jan 2025

8/10 Good

Bruce

Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable. Good value

Comfortable room. Quiet. Very clean. Good breakfast selection although I do wish they offered something other than sausage for the meat. My only complaint is that it's very difficult to find the drive to enter from the highway. Needs better signage.
Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Stayed 1 night in Oct 2024

6/10 Okay

Patrick

Travelled with group
Liked: Staff & service

Good when in a pinch.

Typic average chain hotel. Nothing great, but nothing terrible. Usual generic linens, soaps, amenities, etc.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Travelled with family
Convenient location to Ohio State campus.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bobby

Stayed 1 night in Nov 2024

10/10 Excellent

malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malcolm Owen

It was a great deal for what I was doing, spending time in columbus for a few days with riends and family, the room had a view of the local ford dealership which was fine, it was not a problem, the room was comfortable the bedding was clean and comfortable, but lacked warmth, the breakfast was great with good service all around. lots of food options beyond the hotel. my only complaint would have to be the lack of tv channels, with upto date programming.
Stayed 3 nights in Nov 2024

10/10 Excellent

Zachary

Stayed 1 night in Nov 2024

4/10 Poor

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl who checked us in was so rude. There was an elderly woman in front of us who they are lady had asked her if she wanted to be on the first second or third floor, and the elderly woman replied is there an elevator, and the lady at the reception desk answered her so rudely and said, of course there’s an elevator. It’s right there, well this was an elderly woman and I didn’t even see the elevator until I looked for it as well then our room keys didn’t work so we had to go get them recharged or get new ones and that was a problem for this girl as well. She obviously didn’t want to be at work and especially after someone has driven for 12 hours. The last thing I wanna do is have to deal with someone like her giving them a hard time.. And then check out wasn’t until 11 AM at 8:30 in the morning. Someone was vacuuming the hallway and hit our door with the vacuum. The vacuum noise alone Woke me up, but then when she was hitting the walls that was even worse. The only person who was nice was a guy who was working like midnights and we my daughter had forgotten her toothbrush. He was the only one that was nice. The continental breakfast was terrible the lady working in the restaurant area or kind of breakfast area said I have fresh sausage here and put it into the little craft and then when my daughter grabbed a piece of sausage for herself, she came and sat down and it was literally frozenOK we can microwave it. No big deal but this place just went downhill from the very begin
Stayed 1 night in Nov 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and very clean. Staff was friendly and helpful The location was good for a quick one night stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024