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Hotel Riu Latino - Adults Only - All Inclusive

4.0 star property

Photo gallery for Hotel Riu Latino - Adults Only - All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Lobby sitting area
Aerial view
Poolside bar
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
Sm. 006, Mz. 002, Lt. 001, Subcondominio Playa, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪3 min drive‬
  • Place, Isla Mujeres Ferry Terminal
    ‪51 min drive‬
  • Place, North Beach
    ‪52 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬

Room options

Double Room Standard

  • 38 sq m
  • Sleeps 3

Double Room Standard with internal view

  • 38 sq m
  • Sleeps 3

Double Room with Partial Sea View

  • 38 sq m
  • Sleeps 3

Double Room with Sea View

  • 38 sq m
  • Sleeps 3

Double Room with Ocean View

  • 38 sq m
  • Sleeps 3

Double Room With Pool View

  • 38 sq m
  • Sleeps 3

Suite with Sea View

  • 60 sq m
  • Sleeps 2

Double Room with Partial Sea View

  • 38 sq m
  • Sleeps 3

Double Room with Sea View

  • 38 sq m
  • Sleeps 3

Quadruple Room

  • 77 sq m
  • Sleeps 4

Double Room with Ocean View

  • 38 sq m
  • Sleeps 3

Double Room

  • 38 sq m
  • Sleeps 3

Suite with Sea View

  • 60 sq m
  • Sleeps 2

Suite, Ocean View (U)

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room (Tropical View, U)

9.2 out of 10
Wonderful
(97 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Room (M)

9.0 out of 10
Wonderful
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room (L)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (E)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

Double Room, Partial Ocean View (U)

8.8 out of 10
Excellent
(30 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (U)

8.2 out of 10
Very good
(22 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (U)

10.0 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Swim-Up, U)

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Sea View (M)

9.0 out of 10
Wonderful
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Swim-Up, M)

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (M)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (E)

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (L)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Sea View (M)

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (M)

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (U)

9.0 out of 10
Wonderful
(2 reviews)
  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms (M)

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room, Partial Sea View (L)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (L)

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room (Swim-Up, L)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Oceanfront (L)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (Swip-Up, B2C-US)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (B2C-US)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (B2C-US)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-US)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Standard Double Room (Tropical View, B2C-US)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room (Swip-Up, B2C-US)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room Standard with Garden View

  • 38 sq m
  • Sleeps 3

Double Room with Partial Sea View

  • 38 sq m
  • Sleeps 3

Double Room with Sea View

  • 38 sq m
  • Sleeps 3

Suite, Ocean View (C)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Courtyard View (C)

8.6 out of 10
Excellent
(9 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Double Room, Partial Ocean View (C)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Swim-Up | C)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (C)

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Standard Double Room, Courtyard View (B2C-CA)

  • Sleeps 3
  • 1 King Bed

Double Room, Oceanfront (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Swim-Up | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room (C)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Sea View (E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Sea View (E)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (E)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room (Swim-Up, E)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Oceanfront (E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

About the area

Costa Mujeres

An all-inclusive stay in Costa Mujeres awaits you at Hotel Riu Latino - Adults Only - All Inclusive. You'll be 2.5 km (1.5 mi) from Playa Mujeres Golf Club and 3.2 km (2 mi) from Mujeres Beach. Highlights at this beachfront hotel include 5 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and mani/pedis along with access to the steam room. The buffet restaurant, Moctezuma, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and steam room. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 4-property class Costa Mujeres hotel include Ultramar Ferry Puerto Juárez and Cancun Mall.

What's nearby

  • Playa Mujeres Golf Club - 3 min drive - 2.5 km
  • Isla Mujeres Ferry Terminal - 51 min drive - 13.6 km
  • North Beach - 52 min drive - 14.0 km
  • Dolphin Discovery - 55 min drive - 17.1 km
  • Punta Sur - 59 min drive - 19.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Grand Caribe - ‬19 min walk
  • ‪Kulinarium Riu Latino - ‬2 min walk
  • ‪Velvet - ‬2 min walk
  • ‪Isla Blanca - ‬3 min drive
  • ‪Restaurante Grill - ‬19 min walk

About this property

Hotel Riu Latino - Adults Only - All Inclusive

Hotel Riu Latino - Adults Only - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Latino - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 5 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A steam room, barbecue grills, and a vending machine are also featured at Hotel Riu Latino - Adults Only - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Costa Mujeres hotel.

  • 1 building
  • 594 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 5 bars or lounges
  • Built in 2022
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Computer for guest use
  • ATM
  • Lift
  • Smoking in designated areas
Hotel Riu Latino - Adults Only - All Inclusive offers 594 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. 55-inch plasma televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Geisha
  • Kulinarium
  • Milan
  • Moctezuma
  • Steakhouse

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Boat tours
  • Free water park
  • Full-service spa
  • Kayaking
  • Scuba diving
  • Snorkelling
  • Steam room
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with satellite channels

Food and drink

  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Latino - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 33.94 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Hotel Riu Latino - Adults Only - All Inclusive?

Hotel Riu Latino - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Latino - Adults Only - All Inclusive?

Yep, Hotel Riu Latino - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Latino - Adults Only - All Inclusive?

The closest beach to Hotel Riu Latino - Adults Only - All Inclusive is North Beach (7.4 km).

Is there a spa on site at Hotel Riu Latino - Adults Only - All Inclusive?

Yep, there is an onsite spa at Hotel Riu Latino - Adults Only - All Inclusive. You'll enjoy heaps of services like facials and deep-tissue massages.

Does Hotel Riu Latino - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Latino - Adults Only - All Inclusive has 5 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Hotel Riu Latino - Adults Only - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Latino - Adults Only - All Inclusive?

Hotel Riu Latino - Adults Only - All Inclusive features 2 poolside bars, 5 outdoor pools and a full-service spa.

Is Hotel Riu Latino - Adults Only - All Inclusive family-friendly?

No, Hotel Riu Latino - Adults Only - All Inclusive is an adults-only property.

Does Hotel Riu Latino - Adults Only - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Latino - Adults Only - All Inclusive?

No, Hotel Riu Latino - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Latino - Adults Only - All Inclusive?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Riu Latino - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Latino - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Riu Latino - Adults Only - All Inclusive?

There is a golf course next to Hotel Riu Latino - Adults Only - All Inclusive.

Hotel Riu Latino - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1277 out of 2054 reviews
Rating 8 - Good. 463 out of 2054 reviews
Rating 6 - Okay. 188 out of 2054 reviews
Rating 4 - Poor. 65 out of 2054 reviews
Rating 2 - Terrible. 61 out of 2054 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Richard, South Riding

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We've visited 10+ all-inclusives in the area and this was a well-rounded resort for all age groups. We visited as a family of 5 (2 rooms). There were five pools (two swim-up pool bars, activity pool, and two more quiet pools), beautiful large beach and a large adult water slide. The resort grounds were beautiful and well-kept. The downside was the food was below par compared to many other resorts we've been to. We did like that they don't require reservations at their restaurants. I wouldn't hesitate to book as a family for 4-5 nights - anything more and the below par food would grow tiring.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alexander, solon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice and friendly staff, clean room
Stayed 6 nights in Dec 2025

8/10 Good

Luvell Edwin Anderson

Liked: Cleanliness, staff & service, property conditions & facilities
Diverse options for food, range of places to lounge (3 pool areas, beach)
Stayed 12 nights in Dec 2025

6/10 Okay

Catherine Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great but the food and drinks were subpar. Alcohol was extremely limited in anything top shelf or even mid shelf. Drinks were very artificial tasting due to lack of quality ingredients. The buffet was one of the best I've seen at an all inclusive but the specialty dining was the worst. Their menus were very limited and the food was subpar. The beds were also very, very hard.
Stayed 5 nights in Dec 2025

6/10 Okay

Amelia

Stayed 3 nights in Dec 2025

10/10 Excellent

Hanh

Liked: Cleanliness, staff & service, amenities
Everything was amazing, room is clean, staff is very friendly, and lots of food and drinks to choose from.
Stayed 4 nights in Dec 2025

10/10 Excellent

Roopa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, great buffets and clean facility. Really enjoyed the beach, pools and food. Only annoying thing is at night the sports bar has pre made food unlike other resorts I’ve been to, so on our first night we got to the hotel at 10:30 and had to eat from there - not the best first day experience but we woke up to an amazing buffet which continued until the end of our stay. Would be great if they had more parties on site I.e beach parties etc.
Stayed 5 nights in Dec 2025

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a very nice resort. Rooms were updated and clean, food was great with lots of variety. Beach was beautiful, nothing but white sand. Multiple pools so you can choose your vibe. Party, Drink or Chill. Friendly staff. Overall a fun relaxing week.
Stayed 6 nights in Dec 2025

10/10 Excellent

Grecia Abilenne

Stayed 5 nights in Dec 2025

10/10 Excellent

Tristan Lyle

Liked: Cleanliness, amenities, property conditions & facilities
That staff were great and the food was incredible. Would consider upgrading your bedroom package if room comfort is a priority but was not a deal breaker. All around fun trip and the staff really helped make it fun.
Stayed 7 nights in Dec 2025

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was so spotless. Could use my restrooms
Stayed 7 nights in Dec 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, GREAT staff! Awesome drinks & food, wonderful experience
Stayed 4 nights in Dec 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great. Everything about it. Service excellent. Super clean. Food was ok. Large variety but taste just ok.
Stayed 6 nights in Dec 2025

10/10 Excellent

elda

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

2/10 Terrible

Aditya

Stayed 7 nights in Dec 2025

8/10 Good

Parminder Singh

Stayed 5 nights in Dec 2025

10/10 Excellent

Trinell

Stayed 3 nights in Dec 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juana in the buffet dining staff was wonderful!!!!!
Stayed 4 nights in Dec 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only drawback was the smoking section It felt like you were an outcast in quarantine It should have a pavilion with chairs and tables like the rest if the resort 20% of the guests were smokers and we all felt the same way
Stayed 5 nights in Dec 2025

10/10 Excellent

Donielle

Stayed 4 nights in Dec 2025

10/10 Excellent

Gina, Albuquerque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are new and nice and the air conditioning works very well and the showers are clean and spacious
Stayed 6 nights in Dec 2025

10/10 Excellent

Mark

Stayed 3 nights in Dec 2025

6/10 Okay

Lily, Long Island City

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at this resort for 3 nights with my girlfriends and sister. The beach and pools were great, really clean and well taken care of. The staff were pretty great, they were attentive to our needs. The housekeeping staff even left cute surprises in our room each day in the form of towel animals and figurines. However, the waitress/waiters in the buffet area were pretty aggressive to get to the groups of people entering the dining area. I understand that most of their earnings come from tips, but it was still a bit off coming. Once they realized we tipped with every meal, it became worse. I would rate the food here a 2/5 stars. Most of the options at the buffet and even the dinner restaurants were not seasoned well; it was either too salty or bland. The food was mediocre and very much geared towards American taste buds. I know it is hard to make such large portions to everyone's liking, but I stayed at Riu Palace Las Americas in Cancun my last trip and the dinner options were much better. The dinner options at Las Americas made me want to go back to Riu but this time we were left disappointed. For an adults only resort, there weren’t much night activities on the resort itself unless you are into clubbing (don’t expect any fire shows or spectacular performances). The activities bulletin and info center is only available in the hotel lobby monitor. For a resort of this size, they should make it more accessible and available throughout the property.
Stayed 3 nights in Dec 2025

10/10 Excellent

Neyeska

Travelled with partner
Liked: Cleanliness, property conditions & facilities
From the moment we arrived, riu delivered an exceptional experience. The staff was warm, attentive, and genuinely welcoming, making us feel cared for from check-in to check-out. Every interaction reflected professionalism and kindness. The room was clean and comfortable and the amenities were great as well. There were plenty of food and drink options as well. Definitely recommend!
Stayed 3 nights in Dec 2025