The Londoner Hotel

5.0 star property
Luxury Cotai hotel connected to a shopping centre, steps from Cotai Strip

Room options

View all photos for Louis Suite

Louis Suite

Louis Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Victoria Suite

Victoria Suite

Victoria Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Windsor Suite King

Windsor Suite King

Windsor Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
  • 113 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Cotai

You'll be connected to a shopping centre at The Londoner Hotel, and within a short 5-minute stroll of Cotai Strip and Venetian Macao Casino. Highlights at this luxury hotel include 19 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and Thai massages along with access to the mud bath and sauna. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. 1152 square feet (107 square metres) of event facilities include 19 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a 24-hour gym and laundry facilities. There's also free self parking, along with the convenience of a free airport shuttle. .Places within a 15-minute walk of this 5-property class Cotai hotel include Eiffel Tower at The Parisian Macao and teamLab SuperNature Macao.

What's nearby

  • The Londoner Macao Casino - 1 min walk - 0.0 km
  • Cotai Strip - 2 min walk - 0.2 km
  • Venetian Macao Casino - 3 min walk - 0.3 km
  • Eiffel Tower at The Parisian Macao - 5 min walk - 0.4 km
  • City of Dreams - 6 min walk - 0.6 km

Getting around

  • Cotai East Station - 9 min walk
  • Zhuhai Station - 19 min drive
  • Macau (MFM-Macau Intl.) - 7 min drive

Restaurants

  • ‪丘吉尔餐厅 - ‬2 min walk
  • ‪The Conservatory - ‬2 min walk
  • ‪The St. Regis Bar 瑞吉酒吧 - ‬4 min walk
  • ‪Ping 御品居 - ‬2 min walk
  • ‪芝乐坊餐厅 - ‬1 min walk

About this property

The Londoner Hotel

Luxury Cotai hotel connected to a shopping centre, steps from Cotai Strip
The Londoner Hotel offers its guests 4 outdoor swimming pools and a 24-hour fitness centre. There are 19 restaurants and 3 coffee shops/cafes on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 19 meeting rooms, and limo/town car service. Event space at this hotel measures 1152 square feet (107 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Londoner Hotel. A roundtrip airport shuttle at scheduled times and A ferry terminal shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Cotai hotel.

  • 594 guestrooms or units
  • 38 levels
  • 19 dining venues
  • 2 bars or lounges
  • 3 coffee shops
  • 1152 sq ft of conference space
  • 107 sq. m of conference space
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
The Londoner Hotel offers 594 air-conditioned accommodations with minibars and a safe. This individually decorated accommodation has separate sitting areas. 75-inch flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and Thai massages. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily.

Similar properties

Restaurant
Londoner Grand, a Luxury Collection Hotel, Macao
  • Pool
  • Spa
  • Free airport shuttle
  • Free Wi-Fi
4.8 out of 5, Exceptional, 256 reviews
The price is NZ$221
includes taxes & fees
13 Jan - 14 Jan 2026
Londoner Grand, a Luxury Collection Hotel, Macao

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 11:00 AM to 9:00 PM at scheduled times
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • 19 restaurants
  • 2 bars/lounges
  • 3 coffee shops/cafes
  • Couples/private dining

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Full-service spa
  • Shopping centre

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference centre (1,152 square foot of space)

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Deep-tissue massages
  • Hot tub
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (140 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (140 centimetre high)

More

  • 38 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 75-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and WeChat Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Londoner Hotel Hotel
The Londoner Hotel Cotai
The Londoner Macao Hotel
The Londoner Hotel Hotel Cotai

Frequently asked questions

What is the cancellation policy at The Londoner Hotel?

The Londoner Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Londoner Hotel?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at The Londoner Hotel on 8 Jan 2026 start from NZ$839.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Londoner Hotel?

Yep, The Londoner Hotel has a free self car park.

Are there any beaches close to The Londoner Hotel?

The closest beach to The Londoner Hotel is Hac Sa Beach (3.3 km).

Is there a spa on site at The Londoner Hotel?

Yep, there is an onsite spa at The Londoner Hotel. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy services like deep-tissue massages.

Does The Londoner Hotel have a pool?

The Londoner Hotel has 4 outdoor swimming pools.

Does The Londoner Hotel have a waterslide?

No, there is no waterslide at The Londoner Hotel, but Studio City Water Park is a short 14-minute walk away.

What luxury perks are available at The Londoner Hotel?

The Londoner Hotel features 4 outdoor pools, a full-service spa and 19 restaurants.

Is The Londoner Hotel family-friendly?

You bet! With amenities such as 4 outdoor pools and laundry facilities, as well as highchairs and baby baths in the guestrooms, it's no surprise that The Londoner Hotel is a hit with families.

Is there a free airport shuttle available at The Londoner Hotel?

Yep, there's a free airport shuttle that runs from 11:00 AM - 9:00 PM at scheduled times.

Is there a bar or restaurant at The Londoner Hotel?

Yep, The Londoner Hotel has 19 restaurants.

What time are check-in & check-out at The Londoner Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Londoner Hotel?

No, only service animals are allowed.

The Londoner Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 39 out of 43 reviews
Rating 8 - Good. 3 out of 43 reviews
Rating 6 - Okay. 0 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

CHUN NGAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lichen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at The Londoner Macao. The hotel itself is beautiful and well maintained, but what really stood out to me was the experience at The Residence. The food was excellent with a wide variety of choices, and every dish was prepared with great care. The service was equally impressive – the staff were attentive, professional, and always ready to help with a warm smile. It truly made my stay memorable, and I would highly recommend The Londoner to anyone visiting Macao.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ka Man

Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Londoner was by far the most beautiful hotel we have ever stayed at. The people and the attention to detail could not be faulted. I didn’t once miss the comfort of my own home whilst I was here, which I never thought could be possible. We can not thank the staff here enough for making our stay truly unforgettable! Thank you The Londoner we will be back ❤️
Stayed 5 nights in May 2025

10/10 Excellent

Hualong, brooklyn

Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Stayed 1 night in Mar 2025

10/10 Excellent

Wenjie, Claremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An upscale hotel with private butler service. Exceptional!😀😀
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Dec 2024

10/10 Excellent

SUHUA

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like
Stayed 3 nights in May 2024

8/10 Good

Chaiohsin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Employee service top notch
Stayed 1 night in Sep 2025

10/10 Excellent

Lai Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Man Yuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這次入住倫敦人洒店是為了慶祝我們的結婚週年。入住前已經透過微信和洒店溝通了，入住當天見到房間的悉心佈置，十分驚喜。再者，這次入住的住宿費巳包含了下午茶、黃昏雞尾洒輕食和自助早餐，食物甚為高質，加上洒店每位員工都非常友善，服務周到，令我們過了一個難忘和愉快的結婚週年紀念日。
Stayed 1 night in Sep 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

KA YIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ka Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Yuan Fu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Stayed 2 nights in May 2025

10/10 Excellent

KIM SEONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 시설, 직원들의 친절함, 음식 모두 매우 훌륭합니다.
Stayed 1 night in May 2025

10/10 Excellent

Yuen Yiu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住宿飲食非常好，房隔音可以有改善
Stayed 1 night in Apr 2025

4/10 Poor

Hsinyi

Travelled with group
Liked: Cleanliness
Disliked: Staff & service

交通不便

Stayed 2 nights in Apr 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務好，餐飲高水準，房間很舒適。讚👍。 可惜很貴，否則會常來。
Stayed 1 night in Mar 2025

10/10 Excellent

zhongying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

YOUMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025