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Cozumel Palace - All-Inclusive

Property class: 4.5

Photo gallery for Cozumel Palace - All-Inclusive

A poolside area with lounge chairs and umbrellas, overlooking the sea.
Property video
A beachside lounge with sun loungers and umbrellas, palm trees, and a view of the ocean.
A couple standing on a beach with the ocean in the background.
A resort with multiple buildings, a swimming pool, and a dock extending into the water.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
The current price is NZ$718
includes taxes & fees
23 Oct - 24 Oct

Explore the area

View map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600
  • Place, Dolphinaris
    ‪5 min walk‬
  • Place, Stingray Beach
    ‪11 min walk‬
  • Place, Plaza Punta Langosta
    ‪16 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Ocean View Suite - Kids & Teens Stay Free

A hotel room with two beds, a desk, a TV, and a view of the ocean.

Superior Ocean View Suite - Kids & Teens Stay Free

9.2 out of 10
Wonderful
(97 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

A modern hotel room with a large bed, a desk, a TV, and a view of the sea.

Superior Honeymoon Suite Ocean Front- King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free

A modern dining area with a round marble table, blue upholstered chairs, and a hanging light fixture.

Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free

  • Sea view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana

A hotel room with two beds, a desk, a TV, and a view of the ocean.

Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana

  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Villa Three Bedroom Suite

A gazebo with a view of the ocean, a palm tree, and a person standing at the center.

Villa Three Bedroom Suite

  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 4 Double Beds

View all photos for Superior Oceanfront Suite - Kids & Teens Stay Free

A modern hotel room with a large bed, a TV, a balcony with a view of the sea, and a dining area.

Superior Oceanfront Suite - Kids & Teens Stay Free

9.2 out of 10
Wonderful
(19 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite - Kids & Teens Stay Free

A hotel room with a large bed, a desk, a chair, a nightstand, and a view of the ocean.

Superior Loft Suite - Kids & Teens Stay Free

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 77 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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A poolside area with lounge chairs and umbrellas, surrounded by palm trees and a clear view of the ocean.

Secrets Aura Cozumel - Adults Only - All Inclusive

Cozumel
  • Pool
  • All-inclusive
  • Spa
  • Parking included
7.0 out of 10, Good, 1,178 reviews
The price is NZ$582
includes taxes & fees
23 Oct - 24 Oct
Secrets Aura Cozumel - Adults Only - All Inclusive

About the area

Cozumel

A luxury stay in Cozumel awaits you at Cozumel Palace - All-Inclusive. Within just a 15-minute stroll, you'll find Palacio Municipal and Stingray Beach. .A day of pampering at Awe-Spa can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. The theme restaurant, Bugambilias, serves Mexican cuisine and is open for dinner. Enjoy the 3 outdoor swimming pools, free kids' club and gym plus access to scuba-diving. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Free full breakfast is available daily between 7 AM and 11:30 AM. There's also the convenience of an airport shuttle.
View more Resorts in CozumelOpens in a new window

What's nearby

  • Dolphinaris - 5 min walk - 0.5 km
  • Palacio Municipal - 10 min walk - 0.9 km
  • Stingray Beach - 11 min walk - 1.0 km
  • Plaza Punta Langosta - 16 min walk - 1.4 km
  • Museo de la Isla de Cozumel - 2 min drive - 1.8 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 10 min drive

Restaurants

  • ‪Al Mar Beach Club - ‬10 min walk
  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪El Xec - ‬9 min walk
  • ‪Albaricoque Cozumel - ‬11 min walk

About this property

Cozumel Palace - All-Inclusive

Cozumel Palace - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Cozumel Palace - All-Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Spa services, a terrace, and a complimentary children's club are also featured at the luxury Cozumel Palace - All-Inclusive. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Cozumel Palace - All-Inclusive was completed in March 2025.

This 4.5-star Cozumel property is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Cozumel Palace - All-Inclusive offers 169 accommodations with indoor private hot tubs and free minibar items. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and designer toiletries.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awe-Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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4.8 out of 5, Exceptional, 1,002 reviews
The price is NZ$592
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Property amenities

Restaurants on site

  • Bugambilias
  • Flamingos
  • Gondola
  • Momo

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 61 per person (return)
  • Airport shuttle fee per child: USD 61 (return), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

What is the cancellation policy at Cozumel Palace - All-Inclusive?

Cozumel Palace - All-Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cozumel Palace - All-Inclusive?

As of 22 Oct 2026, prices found for a 1-night stay for 2 adults at Cozumel Palace - All-Inclusive on 23 Oct 2026 start from NZ$718, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Cozumel Palace - All-Inclusive?

Yep, Cozumel Palace - All-Inclusive is a short 17-minute walk from Playa Caletita. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Cozumel Palace - All-Inclusive?

Yep, Awe-Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Cozumel Palace - All-Inclusive have a pool?

Cozumel Palace - All-Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Cozumel Palace - All-Inclusive?

Cozumel Palace - All-Inclusive features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with Hot tubs, Private jetted baths and pillowtop beds.

What makes Cozumel Palace - All-Inclusive a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Cozumel Palace - All-Inclusive.

Is Cozumel Palace - All-Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Cozumel Palace - All-Inclusive is a hit with families.

Are there hot tubs in the rooms at Cozumel Palace - All-Inclusive?

Yep, all rooms come with private hot tubs.

Does Cozumel Palace - All-Inclusive serve breakfast?

Yep, complimentary full breakfast is available daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Cozumel Palace - All-Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Cozumel Palace - All-Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Cozumel Palace - All-Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Cozumel Palace - All-Inclusive?

No, pets are not allowed.

Cozumel Palace - All-Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1000 reviews
Rating 8 - Good. 162 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the resort was exceptional. Food was delicious and the staff was very attentive. Will definitely return.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Delicious food at all restaurants. (No beach, but access to ocean swimming and snorkelling from the dock) Easy walk to downtown and very safe.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time, everyone is so friendly, this resort has amazing hospitality!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is amazing, you'll love it.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Spa services over priced Not enough activities Amazing Balconies
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sales pitch was pretty persistent and food was average but resort property was nice and staff was helpful.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very service oriented. Food was very good for an all-inclusive.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful although it would be nice if the pool was open in the evenings
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If i had more stars to review the Hotel I would give 10 out of 10 So beautiful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms was excellent, staff amazing.
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place if you just want to relax, receive fantastic service and enjoy the all inclusive delicious food and drink. Restaurant quality and service was exceptional. (Remember to bring some proper footwear for the semi formal Italian restaurant. I had to buy some sandals from the shop across the road) Jumping off the jetty into the warm caribbean sea was a great start to the day. Coming from Australia we loved the mix of American, Canadian and Spanish banter during the daily pool volleyball game. Thankyou for such a great experience. Our family of 5 loved it.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband love it here. We were talking about when we would return before we ever left. The hotel is beautiful and clean, the staff is the best we have ever encountered. The food and drinks are delicious. And the water-amazing! We never missed the beach.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the gorgeous ocean. Rooms spacious and clean. Restaurants have good meal selections. Bartenders make great drinks. Not your typical all inclusive. We have been three times to this resort. Fourth trip is in the works!!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing food, staff and customer service. Hotel is updated and clean and rooms were comfortable.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best places we have every stayed. It had a smaller feel and didn't feel busy at all. There were so many areas to sit and enjoy the sun or shade, the staff was top notch and super friendly. We would come back every year if we could!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was sparkling clean, the staff were kind and attentive, the amenities are amazing… food, spa services, snorkeling and diving were excellent!
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room and service was excellent
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Fantastic food. Nice excursions. Relaxing environment with beautiful pool overlooking the sea. Great entertainment. Very safe and welcoming. Spa was very comforting. Staff were extremely helpful and supportive.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great food and great staff! Property was very clean!
Every meal and beverage seemed to be made with intention to please!
One of the yummy desserts from the coffee shop!
This resort went over the top for New Year’s Eve! It was amazing!
The view from our room!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and safe place for kids
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was always clean and it was the Best staff i've ever experienced.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the entire experience so much we became members! Recommend Palace Resorts!
Stayed 7 nights in Jan 2026