See all properties
Save

Illa Cozumel

2.5 star property

Photo gallery for Illa Cozumel

Outdoor pool
Property video
A modern building entrance with a circular logo featuring a tree design and the letters "LLA".
A bathroom with a wooden vanity, a sink, a mirror, a towel rack, and a microwave above the counter.
A modern bedroom with a large bed, a TV, and a view of the outdoors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Centro, Cozumel, QROO, 77600
  • Place, Central Plaza
    ‪3 min walk‬
  • Place, San Miguel Church
    ‪3 min walk‬
  • Place, Cozumel Museum
    ‪6 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬

Room options

View all photos for Classic Double Room, 1 Queen Bed, Courtyard View

A bedroom with a wooden bed, a desk, a chair, a large window, and artwork on the wall.

Classic Double Room, 1 Queen Bed, Courtyard View

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Queen Bed, Courtyard View

A modern bedroom with a bed, a desk, a laptop, and a TV.

Deluxe Double Room, 1 Queen Bed, Courtyard View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed

A bedroom with a large bed, a desk, and a window with a view of greenery.

Deluxe Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Elite Double Room, 1 King Bed

A bedroom with a bed, a ladder, a bedside table, a lamp, and artwork on the wall.

Elite Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Double Room, 1 King Bed

A modern bedroom with a large bed, a flat-screen TV, and a sliding glass door leading to a balcony.

Signature Double Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed

A modern bedroom with a large bed, a TV, and a view of the outdoors.

Superior Double Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Cozumel

Illa Cozumel places you steps from San Miguel Church and within a short 5-minute stroll of Central Plaza. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This hotel has free WiFi in public areas, luggage storage and a water dispenser. Additionally, you'll find a microwave in a common area. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this Colonia Centro hotel include Chankanaab National Park and Mr. Sancho's Beach Club.

What's nearby

  • Central Plaza - 3 min walk - 0.3 km
  • San Miguel Church - 3 min walk - 0.3 km
  • Cozumel Museum - 6 min walk - 0.6 km
  • Museo de la Isla de Cozumel - 8 min walk - 0.7 km
  • Plaza Punta Langosta - 14 min walk - 1.2 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 3 min drive

Restaurants

  • ‪Coz coffee roasting co. - ‬4 min walk
  • ‪Woody's - ‬4 min walk
  • ‪Guisados - ‬2 min walk
  • ‪La Chi - ‬1 min walk
  • ‪Wet Wendy's Margarita House and Restaurant - ‬3 min walk

About this property

Illa Cozumel

As a guest of Illa Cozumel, you'll find an outdoor pool, a microwave in a common area, and a water dispenser. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Cozumel hotel.

  • 19 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
Illa Cozumel offers 19 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Similar properties

Grand Suite, Sea View | View from room
Hotel Casa Bahía Cozumel - Adults Only
Colonia Centro
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.8 out of 5, Exceptional, 5 reviews
The price is NZ$190
includes taxes & fees
6 Aug - 7 Aug
Hotel Casa Bahía Cozumel - Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping on request

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Illa
Illa Cozumel Hotel
Illa Cozumel Cozumel
Illa Cozumel Hotel Cozumel

Frequently asked questions

What is the cancellation policy at Illa Cozumel?

Illa Cozumel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Illa Cozumel?

Yep, Illa Cozumel has a free self car park. Onsite parking is limited.

Are there any beaches close to Illa Cozumel?

The closest beach to Illa Cozumel is Playa del Carmen Main Beach (18.3 km).

Does Illa Cozumel have a pool?

Illa Cozumel has an outdoor pool.

Is there a free airport shuttle available at Illa Cozumel?

No, Illa Cozumel does not offer an airport shuttle service.

What time are check-in & check-out at Illa Cozumel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Illa Cozumel?

No, pets are not allowed.

Illa Cozumel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 89 out of 131 reviews
Rating 8 - Good. 24 out of 131 reviews
Rating 6 - Okay. 9 out of 131 reviews
Rating 4 - Poor. 4 out of 131 reviews
Rating 2 - Terrible. 5 out of 131 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice little place close to downtown.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
staff was wonderful. A/C worked well. WAS very quiet except on weekends.
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Zhenzhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Clean and cozy room. Good service.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Modern clean rooms with a safe and tranquil vibe. Antonio and Diego were great.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, close to everything
Stayed 8 nights in Feb 2025
Verified

2/10 Terrible

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful place but Was absolutely horrible stay. We booked for three nights and stayed one. Refund was refused. It was impossible to sleep with noise from local bars until 3 am. And construction next door that started at 7 am
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Loved it!! Great location great room, it was terrific and the staff was amazing Except for some rainwater getting in the room during a monsoon but welcome to Cozumel. The continental breakfast was better than expected too.
Spent a lot of time relaxing in this beautiful gazebo
Yummy
Very comfy bed and the kitchenette was really nice to have and practical.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is the Expedia page says there is free on site parking when there is not. There is street parking if/when you can find it. Other than that this place is excellent. Staff are great. Would recommend.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Corrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to ferry, airport and shopping. The grounds, our room and the staff were absolutely lovely. Would definitely stay here again
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Sean

Liked: Cleanliness, staff & service
It’s a nice place, great location and wonderful staff. However, 1) it is in a construction zone with both the roadway closed in front of the hotel and a hotel being built next to it; 2) the WiFi is very weak and I got kicked out of two online meetings - one which I was giving a presentation. I travel all over the yucatan and this has never happened to me.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Great proximity to the ferry terminal and Centro. There are nightclubs close by, which were only an issue on the weekends, no fault of the property.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very homey, friendly and helpful staff, prime location, beautiful plants and very nice pool and patio area. Would stay here again on my next trip to Cozumel!
Stayed 9 nights in Dec 2024
Verified

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, small unique hotel. Close to restaurants, transportation, safe and walkable.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
Hi . Hotel clean Staff great. Music from bar next till 4 am. So can not recommed. Booming music even with ear plugs could not sleep
Stayed 12 nights in Feb 2026
Verified

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Cozumel!

It was amazing, clean, comfortable, and the staff was both friendly and helpful! Great location, too (downtown). Would definitely stay again!
Stayed 5 nights in Jan 2024
Verified

6/10 Okay

Stephan

Liked: Cleanliness, property conditions & facilities
The only reason why I gave it this rating is because next-door there is a pub that plays music into the wee hours of the morning on the weekends and special event days like carnival. The noise will keep you awake and ear plugs will not work. It was LOUD! If it wasn’t for that, the room was spacious ,clean and close to all amenities. The staff was awesome and helpful when needed.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and intimate, well located but quiet
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, quiet and great location. It was wonderful!!! Highly recommend!!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spot, the room was super clean and modern. I will be returning again it the future with my whole family.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean and no issues. Walkable to everything!
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the desk clerks, very nice people. The complex is new and modern. It’s fairly quiet and comfortable. I would stay there again.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry nicely laid out for. a 2 star hotel. Nice staff / good continental breakfast. As it’s located in Centro, very close to nice restaurants
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, we booked 2 nights first but enjoyed the stay at the hotel and Cozumel so wee booked another 2 nights. Diego at the front desk was very helpful and nice too.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and quick walk to downtown and ferry, I saw in other reviews complaints about the noise, but it was really quiet area for us, lots of restaurants: bar within distance and check out Cocomama tiki bar for great cocktails!
Stayed 3 nights in Mar 2024