Melia Cozumel All Inclusive

3.5 star property
Family-friendly beachfront location with 2 outdoor pools

Photo gallery for Melia Cozumel All Inclusive

On the beach, white sand, sun-loungers, beach umbrellas
Indoor wedding
2 outdoor pools, pool umbrellas, pool loungers
1 bedroom, minibar, in-room safe, desk
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • All-inclusive
  • Housekeeping
  • Gym
The current price is NZ$476
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600
  • Place, Isla de Pasion
  • Place, San Miguel Church
    ‪8 min drive‬
  • Place, Punta Langosta Pier
    ‪8 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪8 min drive‬

Room options

Melia Ocean View

8.8 out of 10
Excellent
(82 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Rainfall showerhead
Private bathroom
Deep-soaking bath
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

The Level Royal Suite

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Patio
Garden
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Plasma TV
Renovated in 2015
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

The Level Grand Premium

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Pillow-top bed
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Rainfall showerhead
Private bathroom
Deep-soaking bath
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Pillow-top bed
Rainfall showerhead
Private bathroom
Deep-soaking bath
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Single Room Premium with Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 1

Single Room Premium with Ocean View

  • 51 sq m
  • Ocean view
  • Sleeps 1

Suite with Ocean View

  • 53 sq m
  • Ocean view
  • Sleeps 2

Room Superior with Ocean View

  • 58 sq m
  • Ocean view
  • Sleeps 4

Single Room Superior with Ocean View

  • 58 sq m
  • Ocean view
  • Sleeps 1

Suite Junior with Garden View

  • Sleeps 6

Single Suite Junior with Garden View

  • 85 sq m
  • Sleeps 1

The Level Family Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
  • 86 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Melia Room Garden View (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Melia Room Garden View (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Melia Room Sea View (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Melia Room Sea View (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Level Grand Premium (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

The Level Grand Premium (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

The Level Family Junior Suite (2+4)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

The Level Family Junior Suite (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

The Level Family Junior Suite (2+3)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Junior Suite (Premium 2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium 2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Melia Garden View

8.6 out of 10
Excellent
(73 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Rainfall showerhead
Private bathroom
Deep-soaking bath
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Standard with Garden View

  • 43 sq m
  • Sleeps 4

Single Room Standard with Garden View

  • 43 sq m
  • Sleeps 1

Room Standard with Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Ocean view
  • Sleeps 4

Single Room Standard with Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 1

About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at Melia Cozumel All Inclusive. You'll be 6.2 km (3.9 mi) from Museo de la Isla de Cozumel and 6.3 km (3.9 mi) from Punta Langosta Pier. Highlights at this beachfront property include 4 restaurants, 2 outdoor swimming pools and 5 bars/lounges. .A relaxing visit to YHI Wellness Center can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. El Embarcadero Beach Bar is the property's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and outdoor tennis court. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Zona Hotelera Norte property include San Miguel Church and Stingray Beach.

What's nearby

  • Cozumel Museum - 7 min drive - 6.8 km
  • Cozumel Maritime Terminal - 7 min drive - 7.1 km
  • Museo de la Isla de Cozumel - 8 min drive - 7.5 km
  • San Miguel Church - 8 min drive - 7.4 km
  • Punta Langosta Pier - 8 min drive - 7.8 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 11 min drive

Restaurants

  • ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬1 min walk
  • ‪Guido's - ‬6 min drive
  • ‪El Cozumeleño Beach Resort - ‬3 min walk
  • ‪La Monina Restaurante & Beach Club - ‬5 min drive
  • ‪Bajau - ‬6 min drive

About this property

Melia Cozumel All Inclusive

Family-friendly beachfront location with 2 outdoor pools
Melia Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Melia Cozumel All Inclusive for summer fun including 2 outdoor swimming pools, mini golf and a children's pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness centre and a garden. Self parking is free.

This 3.5-star Cozumel property is smoke free.

  • 187 guestrooms or units
  • 12 levels
  • 3 buildings
  • 4 dining venues
  • 5 bars or lounges
  • 577 sq ft of conference space
  • 54 sq. m of conference space
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Melia Cozumel All Inclusive offers 187 air-conditioned accommodations with minibars and a safe. 42-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Embarcadero Beach Bar
  • El Isleño Swim Up Bar
  • Fish House
  • Mole
  • Mole Snack BAr

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Games
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 577 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 80 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia All Inclusive Golf & Resort
Melia Cozumel All Inclusive Golf & Beach Resort
Melia Cozumel Golf Beach
Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
Melia Cozumel All Inclusive Golf And Beach Resort
Meliá Vacation Club Cozumel All Inclusive
Meliá Vacation Club All Inclusive
Meliá Vacation Club Cozumel
Meliá Golf All Inclusive
Meliá Cozumel Golf
Melia Cozumel All Inclusive Golf & Beach Hotel
Resort Melia Cozumel
Melia Cozumel All Inclusive Golf Beach Resort
Meliá Cozumel Golf All Inclusive All-inclusive property
Meliá Golf All Inclusive All-inclusive property
Melia Cozumel
Meliá Cozumel Golf All Inclusive
Melia Cozumel Golf All Inclusive
Melia Cozumel All Inclusive Cozumel
Melia Cozumel All Inclusive All-inclusive property
Melia Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

What is the cancellation policy at Melia Cozumel All Inclusive?

Melia Cozumel All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Cozumel All Inclusive?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at Melia Cozumel All Inclusive on 5 Oct 2025 start from NZ$468.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Cozumel All Inclusive?

Yep, Melia Cozumel All Inclusive has a free self car park.

Are there any beaches close to Melia Cozumel All Inclusive?

Yep, Melia Cozumel All Inclusive is a short 13-minute walk from Playa San Juan. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Melia Cozumel All Inclusive?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Melia Cozumel All Inclusive have a pool?

Yep, and guests love it! Melia Cozumel All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Melia Cozumel All Inclusive?

Melia Cozumel All Inclusive features 2 outdoor pools, 4 restaurants and 5 bars.

Is Melia Cozumel All Inclusive family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Melia Cozumel All Inclusive is a hit with families.

Is there a free airport shuttle available at Melia Cozumel All Inclusive?

No, Melia Cozumel All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Melia Cozumel All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Melia Cozumel All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Melia Cozumel All Inclusive?

No, only service animals are allowed.

Melia Cozumel All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1046 reviews
Rating 8 - Good. 291 out of 1046 reviews
Rating 6 - Okay. 115 out of 1046 reviews
Rating 4 - Poor. 53 out of 1046 reviews
Rating 2 - Terrible. 16 out of 1046 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carleigh

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I truly had a wonderful time. Really the only thing that I could want to improve on would be the food at the buffet. I feel like if more authentic Cozumel/Mexican food was served that people would be more able to enjoy it. Italian night not so great and Asian night was OK. I will say there was one dish that was absolutely amazing and that was the chicken dish. It was thighs and drumsticks and a really yummy Asian sauce. We did have a delicious lunch one day with this pork and Verde sauce with cilantro rice. That was absolutely awesome! There ar
Stayed 5 nights in Jun 2025

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small all inclusive resort. Snorkeling very close to resort for which you can walk. Food and drinks very good.
Stayed 5 nights in Jun 2025

10/10 Excellent

Yolanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a big family trip and they had aomwthing for all of us. The excursions were great, the food was good and the drinks excellent. Staff was very friendly too.
Stayed 5 nights in Jun 2025

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
We loved it! Staff always available. Everything was always clean. Food was great! 3rd time staying here.
Stayed 6 nights in May 2025

10/10 Excellent

Zonia

Stayed 4 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2025

10/10 Excellent

Francisco

Stayed 6 nights in Jun 2025

6/10 Okay

Teresa

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I have no complaints about the cleanliness of the resort and the staff was very friendly. I won’t stay at a Melia resort again mainly because of the food/restaurant situation. Getting a reservation at one of the restaurants was nearly impossible. We stayed 5 nights and got to eat dinner somewhere besides the buffet only once. And even on that occasion, the restaurant only had 3 tables being occupied. Aside from being able to eat lunch at the snack bar (only one side of the menu is free, the good food is going to cost you a lot of extra money), we were left to eat every meal at the buffet, and that food was average at best. And if you want room service, that’s going to cost you $10 each time, I’ve never been to an all inclusive where we would be charged for room service. They advertise on the website all these activities for the children, which we felt very misleading, the activities were extremely limited. Good luck getting a pool chair at the adult pool, all the chairs had towels on them but no people. The only people at the pool were sitting at the pool bar, so I’m not sure who the towels belonged to. The only open seated were reserved for “The level” and they were always unoccupied. The family pool was great, plenty of seating. The shows at night were really good. I think this resort puts way too much effort into “The level “ (better seats, better liquor, extra eating areas). I’ve been to several all inclusives, this place has too many road blocks on what’s “included “.
Stayed 5 nights in Jun 2025

6/10 Okay

Anna Vladimirovna

Stayed 4 nights in Jun 2025

10/10 Excellent

Santa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy agradable
Stayed 4 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Edelmira, ROMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, food and rooms were great. Awesome staff. Beach was stunning. Definitely recommend to all my friends.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lily, san benito

Travelled with partner
Liked: Cleanliness, amenities
Everything, great staff, Francisco and Luis at thef ish house were great as was Diego our favorite bartender .and of course Alfonso our concierge
Stayed 7 nights in Jun 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is absolutely beautiful. Beaches were clean, pools were clean, rooms were clean. The staff is amazing. Extremely friendly and attentive. As for me, they remembered me by name and were always willing to do what we needed to enjoy our stay. We got to see numerous fish, sting rays and little crabs, even a large star fish while snorkeling right there on their property. The drinks were fantastic, we never had to wait and they remembered what we ordered. In our room, the bottle of wine was nice and they restocked our mini fridge with beverages of our choice.
Stayed 4 nights in Jun 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was my 4th stay at the Melia Cozumel over a time span of several years. While the resort in not still new, it has a beautiful setting on the island. It is also immaculate with a staff that truly care about your comfort and many needs. I will definitely stay at the Melia Cozumel during my next visit to Cozumel!
Stayed 6 nights in May 2025

6/10 Okay

Cynthia Gail

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff are the best of any hotel I've ever stayed. The facility is clean. I like that there is an adult pool. The coffee bar is great. It's a $8 taxi ride to downtown. The alcohol containing drinks were so bad. I recommend paying the higher price package for top shelf alcohol. The food is similarl to other all inclusives. There is very little shade at the beach and the palapas that are there are always saved by someone who claims them early and then rarely even sits under them. It is probably worth it to pay the extra money to get the special drink package and additional privileges as there are more palapas for those guests in a seperate area. Our room always felt wet and smelled of mildew. When I returned home, all of my clothes, belongings and suitcase smelled of mildew. It was difficult to sleep at night due to the sensation of always feeling damp. Bathing suits and wet clothing will not dry if on the patio because it's too humid outside. They will not dry inside of the room because it is too humid. When we arrived the room smelled so strong of air freshener that we had to air it out for a few hours. My guess is this is done to cover up the smell of mildew initially so that you will not ask to change rooms. I have stayed in hotels in Cancun, Cozumel and Riviera Maya and have never experienced my room feeling wet and smelling of mildew. I would like to return to the hotel as I really like the staff but I will not do so because of condition of the rooms.
Stayed 4 nights in Jun 2025

10/10 Excellent

Charity

Stayed 5 nights in May 2025

10/10 Excellent

Amanda Leigh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Likes: Friendly service, cleanliness, every day stocking of needed items in the room, and all of the activities provided. Dislikes: our shower drain was stopped up but besides that it was perfect!
Stayed 5 nights in May 2025

8/10 Good

Joseph Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water was dingy and this resort was one resort past the breakwater where the water was clear. The hotel and staff were nice. The food was pretty good. Do not eat the hamburger. The ceviche made up for the hamburger. Overall 4 stars. The review could have been higher if the water was clear.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kris Charles

Stayed 7 nights in May 2025

10/10 Excellent

Deborah, Boulder

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 6th time at this resort, there is a reason we keep coming back!
Stayed 7 nights in May 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Melia was wonderful! All the employees were amazing so kind and friendly. They keep the property in tip top shape and their hard work shows with such a clean environment. The food and beverage director and his fabulous staff are amazing. Always can find something to eat to suit your tastes. And food is available almost all day. The room was nice, great air conditioning and very clean. The beach is just breathtaking and pool was very nice. I can’t believe there are any negative reviews of this property! I would recommend it to anyone and already have. Just a magical place. Staff truly deserve all the credit for being so hardworking and friendly! Thank you for a beautiful vacation!!! Also have to give a shoutout to the wonderful bartenders, especially liked the man that worked the bar in the main lobby. Stayed from 5/16-5/22. Room #319
Stayed 6 nights in May 2025

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is off by its self. 5th time we have stayed here and have enjoyed to see the resort grow and develop each and every year.
Stayed 5 nights in May 2025

10/10 Excellent

Rivemar Garcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó que tiene varias opciones o restaurantes para comer, el bufet está más o menos variado, lo único el desayuno tiene un poco pobre el menú pero está pasable, la playa está muy tranquila, en fin si lo recomiendo.
Stayed 7 nights in May 2025

10/10 Excellent

Aaron Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Melia is the cleanest property in the area. They spend lots of time making it that way. The staff is extremely friendly and helpful. Food and beverages were excellent. The best part is the BEACH!!! The water was nice and they clean up the seaweed daily.
Stayed 5 nights in May 2025