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Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property

Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

Desk, laptop workspace, blackout curtains, iron/ironing board
Indoor pool
A hotel lobby with a reception desk, seating area, and a large plant.
A conference room with a long table, chairs, and a plant.
A spacious indoor dining area with multiple tables and chairs, a large artificial tree, and several potted plants.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$185
includes taxes & fees
29 June - 30 June

Explore the area

View map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2
  • Place, Tamarack Centre
    ‪10 min walk‬
  • Place, Balment Park
    ‪12 min walk‬
  • Place, Cranbrook Golf and Country Club
    ‪2 min drive‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk with a computer, a chair, a sofa, and a TV.

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(69 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds (Pet Friendly)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

About the area

Cranbrook

You'll be connected to the convention centre at Heritage Inn Hotel & Convention Centre Cranbrook, and within a 20-minute stroll of Tamarack Centre and Cranbrook History Centre. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The café, Skylight Cafe, is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and Hot tub. 6 meeting rooms and a conference centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. .With a stay at this Cranbrook hotel, you'll be 2.4 km (1.5 mi) from Cranbrook Golf and Country Club and 3.6 km (2.2 mi) from Wildstone Golf Course.

What's nearby

  • Tamarack Centre - 10 min walk - 0.9 km
  • Cranbrook Mall - 12 min walk - 1.0 km
  • Balment Park - 12 min walk - 1.1 km
  • Cranbrook History Centre - 2 min drive - 1.3 km
  • Cranbrook Golf and Country Club - 2 min drive - 1.8 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Fenwick & Baker - ‬12 min walk
  • ‪A&W Restaurant - ‬9 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

Heritage Inn Hotel & Convention Centre Cranbrook offers its guests an indoor pool, a hot tub, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 6 meeting rooms available. The business-friendly Heritage Inn Hotel & Convention Centre Cranbrook also features a vending machine, coffee/tea in common area, and express check-out. Self parking is free.

Smoking is allowed in designated areas at this Cranbrook hotel.

  • 100 guestrooms or units
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Heritage Inn Hotel & Convention Centre Cranbrook offers 100 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Lobby
Days Inn & Conference Centre by Wyndham Cranbrook
Cranbrook
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,620 reviews
The price is NZ$230
includes taxes & fees
29 June - 30 June
Days Inn & Conference Centre by Wyndham Cranbrook

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Skylight Cafe

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • In a provincial park
  • In the mountains

Accessibility

  • No lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 April to 3 April:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed for Christmas Eve, Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Frequently asked questions

What is the cancellation policy at Heritage Inn Hotel & Convention Centre Cranbrook?

Heritage Inn Hotel & Convention Centre Cranbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heritage Inn Hotel & Convention Centre Cranbrook?

As of 27 Jun 2026, prices found for a 1-night stay for 2 adults at Heritage Inn Hotel & Convention Centre Cranbrook on 29 Jun 2026 start from NZ$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heritage Inn Hotel & Convention Centre Cranbrook?

Yep, Heritage Inn Hotel & Convention Centre Cranbrook has a free self car park.

Does Heritage Inn Hotel & Convention Centre Cranbrook have a pool?

Heritage Inn Hotel & Convention Centre Cranbrook has an indoor pool. The pool is open 7 AM to 10 PM.

Is Heritage Inn Hotel & Convention Centre Cranbrook family-friendly?

You bet! With amenities such as children's meals and an indoor pool, it's no surprise that Heritage Inn Hotel & Convention Centre Cranbrook is a hit with families.

Does Heritage Inn Hotel & Convention Centre Cranbrook serve breakfast?

Yeah, our visitors can't get enough of the buffet breakfast here! Served daily from 6:30 AM to 10:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Heritage Inn Hotel & Convention Centre Cranbrook?

No, Heritage Inn Hotel & Convention Centre Cranbrook does not offer an airport shuttle service.

Is there a bar or restaurant at Heritage Inn Hotel & Convention Centre Cranbrook?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from April 3 until April 3. The dining venue is closed on Christmas Eve, Christmas Day and New Year's Day.

What time are check-in & check-out at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 328 out of 1005 reviews
Rating 8 - Good. 354 out of 1005 reviews
Rating 6 - Okay. 191 out of 1005 reviews
Rating 4 - Poor. 79 out of 1005 reviews
Rating 2 - Terrible. 53 out of 1005 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff good, room clean, great value for money, off the menu breakfast coupons included with stay, excellent breakfast. Would definitely stay again.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here in Cranbrook, clean, good location and an excellent breakfast!
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms were clean and breakfast was good. Hot tub was cold lounge was not open for food or drinks .
Stayed 1 night in Mar 2026
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Free menu order breakfast up to $16. per person. Was delicious
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Donna

Liked: Cleanliness, staff & service, amenities
We just stayed for one night, property is older and showing age, could use updating rooms and furniture. Bed was comfortable and the breakfast was a welcome surorise
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ken

Liked: Staff & service, amenities
Great location great breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms was great
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, good breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
great service all round .wonderful breakfast and lounge meals,cant say much more just super.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Hot tub wasn't hot though.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

LAURENTIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room; great breakfast; very nice pool!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Clean and very nice staff. Also very accommodating with helping one person check in before main booking people arrived.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Steve

Liked: Cleanliness
All was good
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Jami

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old and dingy rooms. Mattress was wore out. Guy at front desk was very friendly.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Karl

Liked: Cleanliness
Well worn property in need of some renovation. Good location, but room is like stepping back to the 1970s.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Derek

Disliked: Amenities
Staff was ok, rooms are old and very dated and beat up.but the beds were clean!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
I was very impressed with the professionalism of the staff, the hotel cleanliness and feeling right at home at The Heritage Inn. Its an old fashion hotel that has class & makes you feel welcome everytine you arrive. And their breakfast, which was included, was phenomenal....very well made & delicious. Highly recommend staying here, especially if you have a loved one with you like your mother or father....the hotel majes you feel at home.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hot breakfast and clean fresh rooms.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great place at an affordable price
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Leroy

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great rooms.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Randolph

Liked: Staff & service, amenities
Friendly employees, clean rooms, good beds, good breakfast
Stayed 1 night in Sep 2025
Verified

8/10 Good

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Room clean & comfortable. Breakfast & hostess was awesome…thank you!!
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

sage

Cold hot tub.
Stayed 1 night in Feb 2026

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