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Sandman Hotel Cranbrook

2.5 star property
Hotel in Cranbrook with fitness centre and 24-hour front desk

Photo gallery for Sandman Hotel Cranbrook

Interior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym
The current price is NZ$166
includes taxes & fees
10 Oct - 11 Oct

Explore the area

View map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Place, Cranbrook History Centre
    ‪15 min walk‬
  • Place, Cranbrook Golf and Country Club
    ‪2 min drive‬
  • Place, St. Eugene Golf Course
    ‪8 min drive‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.2 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed - double
Hairdryer
Shower/bath combination
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Kitchen

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Cranbrook

At Sandman Hotel Cranbrook you'll be within just a 10-minute stroll of Cranbrook Mall and MBSS Grounds. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The family restaurant, Denny's Restaurant, serves American cuisine. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas and a gym. Each morning full breakfast is served between 4:00 AM and 1:00 PM. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute walk of this Cranbrook hotel include Key City Theatre and Rec Plex Park.

What's nearby

  • Cranbrook History Centre - 15 min walk - 1.3 km
  • Tamarack Centre - 16 min walk - 1.4 km
  • Cranbrook Golf and Country Club - 2 min drive - 2.1 km
  • Wildstone Golf Course - 7 min drive - 6.0 km
  • St. Eugene Golf Course - 8 min drive - 7.0 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 14 min drive

Restaurants

  • ‪Fire Hall Kitchen & Tap - ‬10 min walk
  • ‪Fenwick & Baker - ‬8 min walk
  • ‪Hot Shots Cafe - ‬11 min walk
  • ‪The Baker89 - ‬9 min walk
  • ‪Ella's - ‬2 min walk

About this property

Sandman Hotel Cranbrook

Hotel in Cranbrook with fitness centre and 24-hour front desk
Sandman Hotel Cranbrook offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Sandman Hotel Cranbrook also features room service (during limited hours) and express check-out. Self parking is free.

This Cranbrook hotel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1973
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
  • Dining venue
Sandman Hotel Cranbrook offers 72 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Similar properties

Room, 2 Queen Beds, Non Smoking

Ramada by Wyndham Cranbrook

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 1,023 reviews
The price is NZ$150
includes taxes & fees
10 Oct - 11 Oct
Ramada by Wyndham Cranbrook

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Frequently asked questions

What is the cancellation policy at Sandman Hotel Cranbrook?

Sandman Hotel Cranbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sandman Hotel Cranbrook?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel Cranbrook on 10 Oct 2025 start from NZ$165.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sandman Hotel Cranbrook?

Yep, Sandman Hotel Cranbrook has a free self car park and free RV/bus/truck parking.

Does Sandman Hotel Cranbrook have a pool?

Sandman Hotel Cranbrook has an indoor pool. The pool is open 10:00 AM to 10:00 PM.

Does Sandman Hotel Cranbrook serve breakfast?

Yeah, full brekkie is offered daily from 4:00 AM to 1:00 PM.

Is there a free airport shuttle available at Sandman Hotel Cranbrook?

No, Sandman Hotel Cranbrook does not offer an airport shuttle service.

Is there a bar or restaurant at Sandman Hotel Cranbrook?

Yep, you can grab a meal at Sandman Hotel Cranbrook's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Sandman Hotel Cranbrook?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Reviews

Sandman Hotel Cranbrook Reviews

7.2

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 239 out of 930 reviews
Rating 8 - Good. 320 out of 930 reviews
Rating 6 - Okay. 196 out of 930 reviews
Rating 4 - Poor. 104 out of 930 reviews
Rating 2 - Terrible. 71 out of 930 reviews

Reviews

8/10 Good

Debrah

Travelled with partner
Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Jun 2025

6/10 Okay

Jawad

Stayed 1 night in Jun 2025

2/10 Terrible

Alex

Stayed 1 night in Jun 2025

4/10 Poor

Dallas

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Denny’s was the highlight of this property, one of the hand towels was dirty by the sink, bathroom was the smallest I’ve been in , hotel very outdated and needs renovated, and the cost was ridiculous I’m guessing it was jacked up for the long weekend at $242. A night. Needless to say won’t be staying at this property again
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Liked: Staff & service, property conditions & facilities
Great place to stay while I drove through the area.
Stayed 1 night in Jun 2025

2/10 Terrible

Jason

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty tired and broken. Almost need a tetanus shot after being in the super dirty pool. Not worth 10$ a night
Stayed 1 night in Jun 2025

8/10 Good

Louisa

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quiet.
Stayed 1 night in Jun 2025

6/10 Okay

Chris

Stayed 1 night in Jun 2025

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, amenities
Average
Stayed 1 night in Jun 2025

4/10 Poor

Ingrid

Stayed 1 night in Jun 2025

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy check in. Room was good and clean. Nice having Denny’s at the hotel too! Good stay for an overnight trip to Cranbrook
Stayed 1 night in Jun 2025

6/10 Okay

Joshua

Stayed 1 night in May 2025

6/10 Okay

Meagan Paige

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool definitely doesn’t look like the picture and was pretty dirty so we unfortunately couldn’t go in it which was disappointing since I picked this hotel because it had a pool. Wallpaper was peeling, carpet is stained. Sheets were fine and so were the shower so for the basics it’s ok but not worth the price we paid
Stayed 2 nights in Jun 2025

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms smelt like smoke, cleanliness was poor.
Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice hotel, friendly staff. There is a Denny’s attached to the hotel. I did not hear about a discount for hotel guests. Over all, quiet, comfortable hotel.
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Business traveller, Travelled with group
Liked: Cleanliness, amenities
The frontdesk staff were very helpful and accomodating to our requests. As usual your rooms were clean and fresh. One bath towel was old and yellowing.
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, easy to find. Ample parking. There were a few dining options in and around the hotel. Property is older but has been completely updated. Bathroom was spotless and shower was very good. Bed is nice and confortable. Room is on the smaller side but for an overnight on the way home it is great. Would stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Wade, Creston

Stayed 2 nights in May 2025

2/10 Terrible

Riva

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This sandman Hotel needs some major upgrading ! Had a spider in our pillow , no plug for the tub .. dirty & the worst hotel I’ve stayed in ! For 145.00 this is terrible . Numerous people I spoke with were disappointed . Bathroom so small . Gross beds & cheap pillows ! Tub is dirty & disgusting ..Do NOT Stay Here !!!
Stayed 1 night in Jun 2025

6/10 Okay

Mitch

Travelled with group
Liked: Staff & service
The stay was okay staff was very friendly and helpful but the hotel itself is definitely getting run down and doesn’t feel the cleanest .. But the price was very reasonable
Stayed 3 nights in May 2025

10/10 Excellent

BRIAN

Stayed 1 night in Jun 2025

4/10 Poor

Sharie

Travelled with family
Disliked: Amenities, property conditions & facilities
We stayed on the ground floor Room 116. The beds were very soft, especially in the middle. The toilet worked if you flushed it 4 or 5 times and that was for urination alone. The room felt dark and grimmy. Not the best for a Sandman. Very disappointing. Hope you have better rooms available.
Stayed 1 night in May 2025

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Barbara

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Will pay a little more for a better hotel next time.bathroom is so small you have to back in to the toilet.walls are not insulated very well and so we hear late night arrivals, also hear hallway noises as door has large gap inbeteen frame and door. Had a large bug drop on me in the bathroom Towels are thin. No shower cap or Kleenex in room.
Stayed 3 nights in May 2025