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Arora Hotel Gatwick

4.0 star property

Photo gallery for Arora Hotel Gatwick

Exterior
Exterior
Lobby
Interior entrance
Superior Twin Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View map
Southgate Ave, Southgate, Crawley, England, RH10 6LW
  • Place, County Mall Shopping Centre
    ‪3 min walk‬
  • Place, Crawley Town Hall
    ‪8 min walk‬
  • Place, Hawth Theatre
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪74 min drive‬

Room options

View all photos for Superior Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Double Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • City view
  • 25 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Twin Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Crawley

Arora Hotel Gatwick places you in the centre of Crawley, connected to a shopping centre and within a 30-minute stroll of Hawth Theatre and Tilgate Park. Highlights at this hotel include 2 bars/lounges, a restaurant and a 24-hour gym. .The restaurant, The Grill, serves local cuisine and is open for breakfast, lunch and dinner. Morgan’s Pub is the hotel's own sports bar. Business travelers can take advantage of a meeting room, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Crawley City Centre hotel include K2 Crawley Leisure Center and Nymans.

What's nearby

  • County Mall Shopping Centre - 3 min walk - 0.3 km
  • Crawley Town Hall - 8 min walk - 0.7 km
  • Hawth Theatre - 12 min walk - 1.1 km
  • K2 Crawley Leisure Center - 4 min drive - 2.0 km
  • Tilgate Park - 4 min drive - 2.3 km

Getting around

  • Crawley Station - 5 min walk
  • Gatwick Airport (LGW) - 12 min drive

Restaurants

  • ‪Caffè Nero - ‬8 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Greggs - ‬7 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Costa Coffee - ‬7 min walk

About this property

Arora Hotel Gatwick

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A business centre and a meeting room are available.

WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Arora Hotel Gatwick. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available.

This 4-star Crawley hotel is smoke free.

  • 432 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Arora Hotel Gatwick offers 432 accommodations with a safe and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Crawley hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 9:30 PM at scheduled times
  • Parking on site (GBP 10 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 15.95 to 15.95 for adults and GBP 7.99 to 7.99 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee Real Bar Lounge
  • Morgan’s Pub
  • Palm Bar
  • The Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 7 January 2022 to 31 December 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.95 to 15.95 for adults and GBP 7.99 to 7.99 for children
  • Fee for in-room wired Internet: GBP 5.5 per 24-hour period (rates may vary)
  • Airport shuttle fee: GBP 3.50 per person (one-way)
  • Self-parking fee: GBP 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arora Gatwick
Arora Gatwick Hotel
Arora Hotel
Arora Hotel Gatwick
Gatwick Arora
Gatwick Arora Hotel
Hotel Arora
Hotel Arora Gatwick
Arora International Gatwick Crawley
Arora Hotel Gatwick Crawley
Arora Gatwick Crawley
Arora Hotel Gatwick Hotel
Arora Hotel Gatwick Crawley
Arora Hotel Gatwick Hotel Crawley

Frequently asked questions

What is the cancellation policy at Arora Hotel Gatwick?

Arora Hotel Gatwick offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Arora Hotel Gatwick?

Yep, Arora Hotel Gatwick has a self car park for GBP 10 per day. A self car park is also available, for a fee.

Does Arora Hotel Gatwick serve breakfast?

Sure does, buffet brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Arora Hotel Gatwick?

No, but there's an airport shuttle that runs from 6:00 AM - 9:30 PM at scheduled times for a fee.

Is there a bar or restaurant at Arora Hotel Gatwick?

Yep, you can grab a meal at Arora Hotel Gatwick's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Arora Hotel Gatwick?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Arora Hotel Gatwick?

No, pets are not allowed.

Arora Hotel Gatwick Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1000 reviews
Rating 8 - Good. 361 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very smart Very clean Tv in room huge
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to gatwick. Perfect for one night stay. Walking distance from crawley train station
Stayed 1 night in Jan 2021
Verified

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and service

Stayed one night on an essential business trip one day lefore lockdown 3. Very good rates. Convenient parking in basement. Excellent check in. Very good covid arrangements. Comfortable, clean room (superior double). Very good arrangements for evening food and breakfast (order then collect and eat in room). Friendly efficient staff. 100% recommend.
Stayed 1 night in Jan 2021
Verified

6/10 Okay

Geoffrey

Disliked: Staff & service, property conditions & facilities

Hotel good if the food and cleanliness was updated

The hotel was good but we stayed for nights and the bed wasn't changed the whole time we were there, plus the food was very limited.
Stayed 9 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apart from the fact that I waited behind just one person who took ten minutes to complete the check in process all was very good. The room was comfortable and clean
Stayed 1 night in Oct 2020
Verified

8/10 Good

Kate

Liked: Cleanliness, staff & service, room comfort

comfortable stay

Nice hotel in Crawley close to centre + train station. Staff are friendly + rooms are comfortable with nice separate shower and bath. The hotel is a little dated and needs updating but still a pleasant stay. Shame that the hotel isn’t operating room service + room cleans at the moment.
Stayed 6 nights in Oct 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff, Comfortable room and facilities.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Rp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & quiet Nice rooms with comfortable beds
Stayed 1 night in Oct 2020
Verified

6/10 Okay

grant

Disliked: Property conditions & facilities

Dated hotel needs refurb

Welcome very flat from reception Decor and furniture dated Bed clothes basic
Stayed 1 night in Sep 2020
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location. Good vfm

5 mins walk from Crawley town centre. Good facilities, quiet room. Friendly and efficient staff. Good quality breakfast....although a bit disjointed.... different peoples breakfast in same group arriving 10 mins apart. Would stay here again.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury at a budget cost

An amazing hotel very close to public transport. The hotel is luxury at a budget cost.
Stayed 1 night in Sep 2020
Verified

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff could be more friendly

I know its difficult times with the changes due to covid 19 but that should not make a difference to the friendliness of the staff, which I found sadly lacking
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff - highly recommend! Also in a good location
Stayed 1 night in Aug 2020
Verified

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean hotel which has clearly considered its health and safety for staff and customers whilst reopening during the pandemic. Room was comfortable but a little outdated. Would return for a future visit.
Stayed 1 night in Aug 2020
Verified

4/10 Poor

David

Liked: Room comfort

Arora Stay

very few staff limited food and drink
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As ever same standard and upgrade was a bonusbut still impressive
Stayed 1 night in Aug 2020
Verified

4/10 Poor

Philip

Liked: Cleanliness, staff & service, property conditions & facilities

A little disappointed

I booked an Executive Double which should have had 2 x double beds and a double sofa bed. Got to the room and just 1 single double bed. Went back to reception and they said they that room configuration was in the west wing and the west wing was currently closed. If that was the case they shouldnt be selling those rooms. They did give us a 2nd room for free but there was 3 of us. So 2 of us still had to share a double bed. I have stayed many times and never had an issue so sure this is a one off due to Covid but still a little disappointed.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, lovely rooms, great breakfast. Only issue was checking in as we were told we had to use the room key to use the lift and we not told that breakfast finished an hour earlier than advertised.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Staff were very friendly and helpful. The entrance to the hotel is stunning. The room was very outdated
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms, quiet location and less than 10 mins walk to downtown Crawley. Restaurant and bar is bit pricey for what you get. Morgans Pub needs a big makeover and new mgnt. Boring and uninviting, with mediocre food. Aside from above, we still like this hotels and always stay here when transiting few days thru Gatwick.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

CharlieGill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were happy to store my snow skis and boots while I went to Spain to visit my sister for week. I had asked other hotels while planning my holiday and they all refused. The hotel is a short stroll from Crawley town centre and only two stops on the train from Gatwick on arrival and an excellent shuttle service to Gatwick when checking out.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Steinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kosetur

Sentralt beliggende hotell, kort vei til bysenter med både tilbud for både shopping og kulinariske nytelser. Og hotellet hadde flotte tilbud på det meste. Hyggelig betjening.
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very convenient to public transportation. Staff are professional and friendly. Will stay there again!
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Easy check in and friendly. Close proximity to train station.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Richie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go-to hotel

Great location, friendly and efficient service. Always use this hotel when in the area.
Stayed 1 night in Mar 2020