Barcelo - accommodation in Crawley

We really enjoyed our stay at Sandman Signature London Gatwick. The hotel was comfortable and welcoming, but the standout for us was definitely Simon. He checked us in on arrival and continued to be incredibly kind, engaging and helpful throughout our stay. He even gave me a map and pointed out places nearby where I could eat, explore and go running. By the end of the trip, Simon was the one staff member I knew by name and greeted every time I saw him! 😂 He truly made us feel looked after. My only disappointment was the gym access. As an athlete, I was completing online sessions based on Cayman Islands time, so some evenings I finished after the gym had closed. I hadn’t realised the gym followed the same closing hours as the pool and sauna. Another staff member kindly made a one-time exception for me, which I really appreciated. I was still able to use the gym for morning and afternoon sessions, while my later runs became outdoor runs around the area. I would love to see clearer gym hours or, ideally, 24-hour gym access. Overall, a lovely stay, and Simon was absolutely the MVP! 🇰🇾❤️

Great hotel, good amenities and helpful staff. However, they do not provide an airport shuttle service, so you'll have to prearrange a taxi with the concierge.