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Del Parque Hotel & Suites

3.5 star property
Comfortable Cuenca hotel in Downtown Cuenca with 24-hour front desk

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Photo gallery for Del Parque Hotel & Suites

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View from property
Quadruple Room
Breakfast for a fee
View from property
Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Benigno Malo 9-21 y Simón Bolivar, Cuenca, Azuay, 010104
  • Popular LocationCalderon Park1 min walk
  • Popular LocationNew Cathedral of Cuenca1 min walk
  • Popular LocationRío Tomebamba & Calle Larga9 min walk
  • AirportCuenca (CUE-Mariscal Lamar)14 min drive

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Classic Single Room, 1 Double Bed

Minibar, free WiFi, bed sheets

Classic Single Room, 1 Double Bed

Highlights

Balcony
Kitchenette
Fridge
LCD TV
Private bathroom
Microwave
Coffee/tea maker
Minibar
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Kitchenette
Fridge
LCD TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Balcony
LCD TV
Private bathroom
Minibar
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite

Suite

Highlights

Balcony
Kitchenette
Fridge
LCD TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

Minibar, free WiFi, bed sheets

Standard Double Room

Highlights

Balcony
Kitchenette
Fridge
LCD TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
ITZA Hotel Boutique Internacional
Breakfast included
Free WiFi
Restaurant
Laundry
4.7 out of 5, Exceptional, (38)
The price is NZ$280
for 1 night
includes taxes & fees
30 May - 31 May
ITZA Hotel Boutique Internacional

About the area

Cuenca

At Del Parque Hotel & Suites you'll be within steps of Calderon Park and New Cathedral of Cuenca. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, a terrace and dry cleaning/laundry services. There's also the convenience of an airport shuttle. .Places within a 5-minute walk of this 3.5-property class Downtown Cuenca hotel include Convent of the Assumption and Church of Santo Domingo.

What's nearby

  • Calderon Park - 1 min walk
  • New Cathedral of Cuenca - 1 min walk
  • Río Tomebamba & Calle Larga - 9 min walk
  • Alejandro Serrano Aguilar Stadium - 16 min walk
  • Mall del Rio - 5 min drive

Getting around

  • 14n - Antonio Borrero Station - 4 min walk
  • Gaspar Sangurima Tram Station - 10 min walk
  • Cuenca (CUE-Mariscal Lamar) - 14 min drive

Restaurants

  • Latitud Cero Taproom - 1 min walk
  • Raymipampa - 1 min walk
  • Negroni - 1 min walk
  • Hot Dog del Tropical - 5 min walk
  • Cuenca Beer Company - 1 min walk

About this property

Del Parque Hotel & Suites

Comfortable Cuenca hotel in Downtown Cuenca with 24-hour front desk
Del Parque Hotel & Suites offers its guests a terrace, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Del Parque Hotel & Suites also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3.5-star Cuenca hotel.

  • 13 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Smoking in designated areas
Del Parque Hotel & Suites offers 13 accommodations with minibars and free toiletries. Rooms open to balconies. LCD televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with premium channels

Food and drink

  • Minibar
  • Room service

Outdoor space

  • Balcony

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard.

Property is also known as

Parque Hotel Cuenca
Del Parque & Suites Cuenca
Del Parque Hotel & Suites Hotel
Del Parque Hotel & Suites Cuenca
Del Parque Hotel & Suites Hotel Cuenca

Frequently asked questions

What is the cancellation policy at Del Parque Hotel & Suites?

Del Parque Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Del Parque Hotel & Suites?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Del Parque Hotel & Suites?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Del Parque Hotel & Suites?

No, pets are not allowed.

Del Parque Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 28 reviews" "
Rating 8 - Good. 10 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 3 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Evelyn, Greenville, SC

Liked: Cleanliness, property conditions & facilities, room comfort
Charming hotel with great central location
Our suite was very comfortable, sunny, and very clean. We had a breath taking view of the main cathedral out our balcony window.There was pleasant outdoor space adjacent to our suite where we could take meals and relax on comfortable couches and enjoy the sun.
Stayed 2 nights in Dec 2017

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the second time we stayed here. Close to the centre of Cuenca.
Stayed 5 nights in Dec 2017

8/10 Good

María, Central America

Liked: Cleanliness
Great location
The hotel has a great location. Just a few steps from Parque Calderon and some great restaurants and shops. We really loved the vibe! Although there's one thing you should be prepared for. If you happen to stay at room number 7 and you are planning on going to bed early or sleeping in, you should forget about it. There is a really annoying water pump above the room that goes on early in the morning and goes off late at night. If you sleep like a rock then I'm sure you will be ok. We also found out that the staff from the evening shift was much more helpful.
Stayed 4 nights in Oct 2017

10/10 Excellent

Adalgeir, Akureyri, Iceland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covinient
It was exelent, beds was very good, quiet and the hotel is next to the Park. Nice restorant on the first floor.
Stayed 1 night in Aug 2017

8/10 Good

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City of surprises.
High altitude took some getting used to with cooler temperatures than expected for location on the Equator.
Stayed 10 nights in Jul 2017

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful and beautiful property
You are a fantastic place to stay with, and you are absolutely very caring for everything. Since the moment we arrived until the moment we left. You provided us with extended check-out time which was greatly appreciated. Very professional, everyone of the staff speaks perfect English and of course Spanish. The room was very traditional with beautiful decoration, same as the whole corridor and stances, very old charming. We know this is an old colonial building, so no lift. For anyone with troubles, don't worry, they will help you taking all your belongings up to your room, no hesitation. We did only experience low water pressure so the hot water was not triggered, however this was only a temporary minor issue. They provided all help. Breakfast was also nice, and so is all the choice you have in the bar/cafe/restaurant downstairs, with really great prices. The location it's right there, in the very heart of the old town, absolutely fabulous! The views from the balcony were towards the main square too, very beautiful. And as last, my most sincere thank you, to everyone of you, for helping me and my partner after the incident we had, by promptly ringing the paramedics and ambulance in site, the pharmacist from downstairs and all of your assistance. This is a wonderful property I can strongly recommend to anyone which surely will repeat when I return to Cuenca.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Time
Can't believe what a deal this was for so cheap. Our room had a living room and two bathrooms. Beautiful view of downtown. The service was great and the free breakfast was delicious. The only thing that was lacking was enough hot water at times.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but never got the chance to use it
Hotel gave away our reservation of 4 nights when we were unable to arrive for the first night due to a cancelled flight. Staff seemed disorganized and hotel needs a good 'scrub'. It is well located.

8/10 Good

Tim, Cotacachi, Ecuador

Liked: Cleanliness, staff & service, room comfort
Great location.
This hotel was OK. It was very economical and the location, right on Parque Calderon, is excellent. The staff were very friendly and helpful. We arrived at 11 a.m., well before the official check-in time, but our room was ready and we were taken right up. The hotel itself needs updating. The room rates are very reasonable. The beds are comfortable. The restaurant was quite good. I can recommend this hotel to others who are looking for clean, affordable rooms in a convenient location. Our total bill for a triple room, two night stay, was $155 with nice breakfasts included. This not a luxury hotel, but for those on a tight budget, it would be a very good choice.