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Hotel Azul de la Plaza

3.5 star property
Colonial hotel with free breakfast and 24-hour front desk

Photo gallery for Hotel Azul de la Plaza

Front of property – evening/night
LCD TV
Hallway
Romantic Room
View from property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View map
8-64 Coronel Guillermo Tálbot, Cuenca, Azuay, 010101
  • Place, New Cathedral of Cuenca
    ‪9 min walk‬
  • Place, Calderon Park
    ‪9 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪17 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪6 min drive‬

Room options

View all photos for Romantic Room, 1 Queen Bed, City View

Romantic Room, 1 Queen Bed, City View

Romantic Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Free bottled water
Champagne service
Cable channels
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Room

Romantic Room

Romantic Room

Highlights

Soundproofed
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 25 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, Courtyard View

Family Triple Room, Courtyard View

Family Triple Room, Courtyard View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, City View

Family Quadruple Room, City View

Family Quadruple Room, City View

Highlights

Soundproofed
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Cuenca

Hotel Azul de la Plaza puts you in the heart of Cuenca, within steps of San Sebastian Plaza and Museum of Modern Art. Highlights at this Colonial hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a snack bar/deli and laundry facilities. Each morning free full breakfast is offered between 7:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Places within a 5-minute walk of this 3.5-property class Downtown Cuenca hotel include Iglesia San Sebastián and San Cenaculo Church.

What's nearby

  • New Cathedral of Cuenca - 9 min walk - 0.8 km
  • Calderon Park - 9 min walk - 0.8 km
  • Río Tomebamba & Calle Larga - 17 min walk - 1.5 km
  • Alejandro Serrano Aguilar Stadium - 2 min drive - 1.6 km
  • Mall del Rio - 4 min drive - 2.7 km

Getting around

  • 14n - Antonio Borrero Station - 13 min walk
  • Unidad Nacional Tram Station - 13 min walk
  • Cuenca (CUE-Mariscal Lamar) - 16 min drive

Restaurants

  • ‪Jodoco Belgian Brew - ‬1 min walk
  • ‪Mangiare Bene - ‬2 min walk
  • ‪Café Del Zaguán - ‬4 min walk
  • ‪Oro Mar - ‬4 min walk
  • ‪antonio's - ‬6 min walk

About this property

Hotel Azul de la Plaza

Colonial hotel with free breakfast and 24-hour front desk
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. Meeting rooms and coworking spaces are available. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Azul de la Plaza.

This 3.5-star Cuenca hotel is smoke free.

  • 1 building
  • 9 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1979
  • Full breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Water dispenser
Hotel Azul de la Plaza offers 9 accommodations with complimentary bottles of water and complimentary newspapers. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Bicycles
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1979
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Free weekday newspapers
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Azul de la Plaza

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 5 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 5 (one-way), (from 8 to 10 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL AZUL PLAZA Cuenca
HOTEL AZUL PLAZA
AZUL PLAZA Cuenca
AZUL PLAZA
Hotel HOTEL AZUL DE LA PLAZA Cuenca
Cuenca HOTEL AZUL DE LA PLAZA Hotel
Hotel HOTEL AZUL DE LA PLAZA
HOTEL AZUL DE LA PLAZA Cuenca
Hotel Azul de la Plaza Hotel
Hotel Azul de la Plaza Cuenca
Hotel Azul de la Plaza Hotel Cuenca

Frequently asked questions

What is the cancellation policy at Hotel Azul de la Plaza?

Hotel Azul de la Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hotel Azul de la Plaza a romantic place to stay?

Romance packages, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Azul de la Plaza.

Does Hotel Azul de la Plaza serve breakfast?

You bet, free full breakfast is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Azul de la Plaza?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Azul de la Plaza?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Hotel Azul de la Plaza?

No, pets and service animals are not allowed.

Reviews

Hotel Azul de la Plaza Reviews

9.6

Exceptional

9.6/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 27 out of 32 reviews
Rating 8 - Good. 3 out of 32 reviews
Rating 6 - Okay. 1 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

Reviews

10/10 Excellent

Lidia

Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Joan, Gig Harbor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel Azul is in the most historic part of downtown across from lovely Plaza de San Sebastián. If you tell a taxis driver “Plaza de San Sebastián,” that’s all they need to know. Not a lot of traffic on this street but taxis on streets above & below. We stayed 9 nights in this small modest hotel and loved it. The staff is very friendly & helpful. Everything downtown is in easy walking distance & there’s lots to see. First floor is one flight up, but luggage assistance is available.
Stayed 9 nights in Jul 2025

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Dominique

Stayed 2 nights in Jul 2025

10/10 Excellent

Joyce Isveth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Días libres

La ubicación es excelente, el personal muy amable y el desayuno delicioso. Definitivamente volvería! Si hubiera algo que mejorar, sería el sistema de drenaje de la ducha.
Stayed 4 nights in Jun 2025

10/10 Excellent

Corey, Colorado Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Cuenca, so I wasn't sure what sort of place the Hotel Azul would be. Boy, was I in for a pleasant surprise! Nothing over the top, but all aspects of this cozy place impressed me. The room was spacious and comfortable, with a nice view of the city and strong/ consistent Wi-Fi. The location is great -- a short walk down to the river or quick stroll to the city center (although there are plenty of affordable and tasty restaurants within a stone's throw). But the best part of Hotel Azul was the staff, who went above and beyond to make sure my stay was memorable. Speaking Spanish is helpful but not vital, as everyone was patient with my limited language skills and they were more than comfortable assisting me in English. Coffee and breakfast are available in the morning, and they even have a convenient on-site laundry option that is amazingly affordable. I ended up extending my stay for a few days because I enjoyed it so much. Hotel Azul does everything right -- you won't be disappointed if you stay here during your time in Cuenca!
Stayed 4 nights in May 2025

10/10 Excellent

Mayra, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the hotel. First of all it’s very beautiful and cozy. The care and attention of Eder and Erica to the guests were exceptional 😃 I liked the walking distance to many attractions. It’s very clean and maintained. I would definitely stay there and recommend this hotel. Look no further it’s a nice and safe hotel 😃
Stayed 3 nights in Apr 2025

10/10 Excellent

Roxanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small hotel. Staff were wonderfully kind and so helpful. Made to order breakfast was excellent!
Stayed 2 nights in Apr 2025

8/10 Good

lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking and sight seeing , across from some shops and restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Lindo lugar, empleados muy amigables y serviciales. Con acceso muy cerca al centro de la ciudad. Altamente recomendable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Guido

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pase muy bien ! Excelente servicio de los chicos muy amables y serviciales
Stayed 3 nights in Nov 2024

10/10 Excellent

Dime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location its anazing not much of traffic noise across a park and pubs. Walking distance to all transportation modes. Its extremely clean and maintained. Staff is amazing.
Stayed 2 nights in Jan 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was my first visit to Cuenca, and I absolutely loved the city. Hotel Azul de la Plaza was an excellent base to explore the Centro Historico. The room was spotlessly clean, tastefully decorated, and above all, very comfortable. The location really cannot be beat, the price was more than reasonable, and there was parking available in a secure lot. When I come back to Cuenca, I will absolutely stay here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and great location

Great staff and great location. Wilmer and his staff went above and beyond to make us welcome even made aji for breakfast. Rooms had an old-world charm with modern bathrooms. Located across the plaza from Jodoco brewery, our favorite, was the icing on the cake.
Stayed 4 nights in Apr 2023

8/10 Good

Tifany

Stayed 1 night in Jun 2025

10/10 Excellent

Maykol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La seguridad en las puertas de las habitaciones

Stayed 3 nights in Dec 2023