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Hotel Boutique Santa Lucia

4.0 star property

Photo gallery for Hotel Boutique Santa Lucia

An indoor dining area with striped chairs and tables, surrounded by greenery and string lights.
A grand hallway with ornate decorations, a chandelier, and a piano.
A spacious indoor dining area with multiple tables and chairs, surrounded by potted plants and featuring a central decorative fountain.
42-inch LCD TV with cable channels, TV
A grand room with ornate chandeliers, large windows with draped curtains, and classic furniture.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar
The current price is NZ$248
1 Aug - 2 Aug

Explore the area

View map
Antonio Borrero 8 44 Y Sucre, Cuenca, Azuay, 10150
  • Place, Calderon Park
    ‪2 min walk‬
  • Place, New Cathedral of Cuenca
    ‪3 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪9 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

A neatly arranged hotel room with a large bed, two bedside tables with lamps, a wooden chair, and a patterned wall.

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a desk with a computer, a wardrobe, and a lamp.

Twin Room

9.8 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A neatly arranged bedroom with a large bed, bedside lamps, a chair, and a desk with books.

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Single Room

A neatly made bed with white linens, two bedside lamps, a wooden nightstand, and a chair with a patterned cushion.

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

About the area

Cuenca

A family-friendly stay in the heart of Cuenca awaits you at Hotel Boutique Santa Lucia. Within steps you'll find Calderon Park and New Cathedral of Cuenca. Highlights at this boutique hotel include free cooked-to-order breakfast, free valet parking and a bar/lounge. .The fine-dining restaurant, SANTA LUCIA, serves Italian cuisine and is open for lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a 24-hour business centre. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Places within a 5-minute walk of this 4-property class Downtown Cuenca hotel include Convent of the Assumption and Museum of the Canari Identity.

What's nearby

  • Calderon Park - 2 min walk - 0.2 km
  • New Cathedral of Cuenca - 3 min walk - 0.3 km
  • Convent of the Assumption - 3 min walk - 0.3 km
  • Plaza Rotary Market - 5 min walk - 0.5 km
  • Río Tomebamba & Calle Larga - 9 min walk - 0.8 km

Getting around

  • Luis Cordero (Hermano Miguel) Station - 4 min walk
  • Gaspar Sangurima Tram Station - 9 min walk
  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

Restaurants

  • ‪Raymipampa - ‬2 min walk
  • ‪Coppelia Restaurante - ‬2 min walk
  • ‪Mansion Matilde - ‬2 min walk
  • ‪Café Del Parque - ‬3 min walk
  • ‪Angelus by Tutto Freddo - ‬3 min walk

About this property

Hotel Boutique Santa Lucia

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, a meeting room, and limo/town car service are available. A library, a terrace, and multilingual staff are also featured at the family-friendly Hotel Boutique Santa Lucia. An area shuttle within 4 kilometres and an airport shuttle (available 24 hours) are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Cuenca hotel.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 1856
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Hotel Boutique Santa Lucia offers 20 accommodations with washers/dryers and espresso makers. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Courtyard
Mansión Alcázar Boutique Hotel
Downtown Cuenca
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 370 reviews
The price is NZ$198
16 July - 17 July
Mansión Alcázar Boutique Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 10 per stay)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 4 kilometres
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 11 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • LA PLACITA
  • SANTA LUCIA

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1856
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: USD 10 per stay (rates may vary)
  • Airport shuttle fee: USD 12 per vehicle
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 10 and over, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in.

We should mention

  • Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Cuenca
Boutique Santa Lucia Cuenca
Boutique Santa Lucia
Hotel Hotel Boutique Santa Lucia Cuenca
Cuenca Hotel Boutique Santa Lucia Hotel
Hotel Hotel Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel Cuenca

Frequently asked questions

What is the cancellation policy at Hotel Boutique Santa Lucia?

Hotel Boutique Santa Lucia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Boutique Santa Lucia?

As of 15 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Boutique Santa Lucia on 1 Aug 2026 start from NZ$248, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Boutique Santa Lucia?

Yep, Hotel Boutique Santa Lucia has a free self car park and free valet parking.

What makes Hotel Boutique Santa Lucia a romantic place to stay?

Garden-view dining and a lounge bar, as well as memory foam beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Boutique Santa Lucia.

Is Hotel Boutique Santa Lucia family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Hotel Boutique Santa Lucia is a hit with families.

Does Hotel Boutique Santa Lucia serve breakfast?

Yeah, complimentary cooked-to-order breakfast is offered daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Hotel Boutique Santa Lucia?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Boutique Santa Lucia?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Boutique Santa Lucia?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Boutique Santa Lucia?

No, only service animals are allowed.

Hotel Boutique Santa Lucia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 262 out of 396 reviews
Rating 8 - Good. 99 out of 396 reviews
Rating 6 - Okay. 22 out of 396 reviews
Rating 4 - Poor. 7 out of 396 reviews
Rating 2 - Terrible. 6 out of 396 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was a very nice place and located very close to the main plaza.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, beautiful building
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed staying here, very convenient, friendly staffs, comfortable room
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent location!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff is ghe best
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities
Everything was fantastic, I got stomach sickness and the hotel make me the food I need to reestablished and get well, I was walking the next day and visiting Cuenca. Thanks to all staff you were wonderful and helpful. Hotel is spotless and clean. Near all attractions restaurants and at
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Michel

Liked: Cleanliness, amenities, property conditions & facilities
Great place, helpful staff, good breakfast and very good location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels in Cuenca. They put a hot water bottle in your bed. It’s amazing, and there really isn’t service like this in most hotels. Also, the garden is really nice. I will definitely be back.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

ALEXANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay, close to many places where to eat and on the corner of a bus stop, so you could get anywhere from it
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a espectacular hotel thanx for all guys
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Jim

Very noisy small bed looks better in pictures hotel staff was helpful breakfast was alright
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely lovely!
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, walkable to the best sites and restaurants in the city.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

CAROLINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby great!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay.
Stayed 5 nights in Apr 2024
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service
Very vintage hotel, impressive, beautiful decoration! The only issue was the noise during the nights, the wood cracks all night long when the people arrive or leave the hotel, everything else, it was amazing. Great Breakfast, great service in general
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wondeful place, very well maintained and very friendly and helpful staff
Stayed 4 nights in Dec 2024
Verified

8/10 Good

maria clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bonito hotel
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience with my fiancé was great, good service, breakfast very well located on the heart of the centro histórico!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is great, the location is excellent and the staff is very friendly.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
exclente
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Geoffrey

Liked: Amenities
This hotel is very elegant and tranquil. The staff are super friendly and helpful. It is a perfect boutique property right in the heart of Cuenca.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Nandita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the location is excellent, the service was fantastic and the room was quiet and comfortable.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place. Recommended if It’s a great place recommended if you’re going to Cuenca.
Stayed 3 nights in Jan 2025