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Santa Lucia House - Forum

4.0 star property
Hotel in Cuenca with free breakfast and 24-hour front desk

Photo gallery for Santa Lucia House - Forum

Reception
Terrace/patio
Exterior
Terrace/patio
Single Room, 1 Queen Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
The current price is NZ$154
25 July - 26 July

Explore the area

Map
Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, 010150
  • Calderon Park
    ‪3 min walk‬
  • New Cathedral of Cuenca
    ‪5 min walk‬
  • Río Tomebamba & Calle Larga
    ‪10 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪4 min drive‬

Room options

View all photos for Studio Suite

Studio Suite

Studio Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Satellite channels
Desk
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
In-room safe
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

7.0 out of 10
Good
(4 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Cuenca

At Santa Lucia House - Forum you'll be within steps of Plaza Rotary Market and Civic Plaza. Highlights at this hotel include free daily breakfast, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include tour/ticket assistance, multilingual staff and luggage storage. Free English breakfast is available daily between 7:00 AM and 10:00 AM. There's also free parking nearby, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 4-property class Downtown Cuenca hotel include Esqueletologia Museum and Calderon Park.

What's nearby

  • Plaza Rotary Market - 2 min walk - 0.2 km
  • Calderon Park - 3 min walk - 0.3 km
  • New Cathedral of Cuenca - 5 min walk - 0.5 km
  • Río Tomebamba & Calle Larga - 10 min walk - 0.9 km
  • Alejandro Serrano Aguilar Stadium - 17 min walk - 1.5 km

Getting around

  • 14n - Antonio Borrero Station - 1 min walk
  • Gaspar Sangurima Tram Station - 4 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • ‪Negroni - ‬5 min walk
  • ‪El Confesionario - ‬6 min walk
  • ‪Hot Dog del Tropical - ‬4 min walk
  • ‪Balcon Quiteño - ‬2 min walk
  • ‪cositas - ‬6 min walk

About this property

Santa Lucia House - Forum

Hotel in Cuenca with free breakfast and 24-hour front desk
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Santa Lucia House - Forum. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Cuenca hotel is smoke free.

  • 12 guestrooms or units
  • English breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
Santa Lucia House - Forum offers 12 accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower and complimentary toiletries. This Cuenca hotel provides complimentary wireless Internet access. Fridges and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 350 metres
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator on request

More

  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 24 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 10 and over, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in.

Property is also known as

FORUM Hotel Cuenca
FORUM Cuenca
FORUM Hotel
Santa Lucia House Forum Cuenca
Santa Lucia House - Forum Hotel
Santa Lucia House - Forum Cuenca
Santa Lucia House - Forum Hotel Cuenca

Frequently asked questions

What is the cancellation policy at Santa Lucia House - Forum?

Santa Lucia House - Forum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Santa Lucia House - Forum?

As of 4 Jul 2025, prices found for a 1-night stay for 2 adults at Santa Lucia House - Forum on 25 Jul 2025 start from NZ$153.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Santa Lucia House - Forum?

Yep, Santa Lucia House - Forum has a free self car park.

Does Santa Lucia House - Forum serve breakfast?

Yeah, free English brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Santa Lucia House - Forum?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Santa Lucia House - Forum?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Santa Lucia House - Forum?

No, pets are not allowed.

Santa Lucia House - Forum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 302 out of 412 reviews
Rating 8 - Good. 74 out of 412 reviews
Rating 6 - Okay. 18 out of 412 reviews
Rating 4 - Poor. 8 out of 412 reviews
Rating 2 - Terrible. 10 out of 412 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

gabriela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias, muy rico todo
Stayed 1 night in Mar 2025

10/10 Excellent

Fabio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Mar 2025

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sonia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely colonial style hotel with an excellent staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful little hotel well located in Cuenca
Stayed 1 night in Mar 2025

10/10 Excellent

Sonia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. I definitely recommend this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lewis J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly attentive and very accomodating
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman that ran the desk was a 10 of 10. Exceptional! Everyone else was great too.
Stayed 3 nights in Mar 2025

10/10 Excellent

Odalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Cuenca
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, a couple blocks from the main square. Several restaurants in the area. Hotel was clean and had a great breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Christian Jimenez

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was immaculate! The staff are very polite and professional. The breakfast was amazing! The interior took me back in Spanish time. The location is perfect. I love everything about this hotel. I will definitely stay here when visit Cuenca again.
Stayed 1 night in Feb 2025

10/10 Excellent

donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful on the inside and so clean.The staff are amazing .Very close to city square 5 minutes walk.there you will find so many restaurants
Stayed 4 nights in Feb 2025

8/10 Good

Romy

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

floyd

Stayed 7 nights in Jan 2025

10/10 Excellent

floyd

Liked: Cleanliness, staff & service, property conditions & facilities
Comfotable, friendly, professional staff.
Stayed 8 nights in Feb 2025

2/10 Terrible

Garry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would not recommend this hotel

I would not recommend staying at this hotel.
Stayed 1 night in Feb 2025

8/10 Good

Gabriel

Stayed 1 night in Jan 2025

8/10 Good

floyd

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, i would stay again. A little variety on the breafast would be nice.
Stayed 7 nights in Jan 2025

10/10 Excellent

Xavier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una estancia perfecta, bastante cerca de la catedral y de instalaciones muy bonitas.
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful, small hotel in the heart of Cuenca. The staff is excellent, good breakfast and free parking. Everyone goes above and beyond to make sure all our needs are met.
Stayed 4 nights in Jan 2025

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attention of the staff very clean nice set up very accessible
Stayed 2 nights in Jan 2025

10/10 Excellent

Iman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel with great breakfast

Great service, very clean room. It's a very nice boutique hotel. Breakfast exceeded my expectation.
Stayed 1 night in Jan 2025

8/10 Good

Irene Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel well located. The only suggestion would be to get rid off that musky smell in the rooms.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ivette

Stayed 1 night in Dec 2024