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North Lakes Hotel And Spa

4.0 star property

Photo gallery for North Lakes Hotel And Spa

Terrace/patio
Lobby
Indoor wedding
An indoor swimming pool with wooden ceiling beams, seating area, and framed pictures on the walls.
A restaurant with a long, tufted bench seating area, wooden beams, and hanging woven light fixtures.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
The current price is NZ$284
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
Ullswater Road, Penrith, England, CA11 8QT
  • Place, Penrith Castle
    ‪9 min walk‬
  • Place, St Andrew's Church
    ‪15 min walk‬
  • Place, Rheged
    ‪1 min drive‬
  • Airport, Carlisle (CAX)
    ‪36 min drive‬

Room options

View all photos for Cosy Double

A hotel room with a large bed, a chair, a small table, and a window with curtains.

Cosy Double

9.0 out of 10
Wonderful
(30 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

A cozy hotel room with a bedside table holding a mug with a sheep design, a book, and a lamp.

Double or Twin Room

8.6 out of 10
Excellent
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, a nightstand with a cup and a book, a chair, and a window with curtains.

Superior Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Family Room

A hotel room with a bed, a desk with a chair, a small table, and a TV.

Superior Family Room

8.8 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite

A hotel room with a bed, a sofa, a desk, and a window with a view of greenery.

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a bedside table, a chair, a lamp, and a framed picture on the wall.

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, two armchairs, a small side table, a TV, and a luggage rack.

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Or Twin Room

Desk, iron/ironing board, free WiFi, individually decorated

Standard Double Or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Family Room

A hotel room with a bed, a desk, a chair, a small table, a TV, and a window with curtains.

Signature Family Room

  • Sleeps 2
  • 1 Double Bed and 2 Single Bunk Beds
  • Free Wi-Fi

About the area

Penrith

At North Lakes Hotel And Spa you'll be within a 10-minute stroll of Penrith Castle and within 30 minutes of Rheged. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at North Lakes Spa can include prenatal massages, body wraps and body scrubs along with access to the sauna and hot tub. Penrith serves local cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and pool loungers. 732 square feet (68 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 7 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Penrith hotel include Brougham Castle and Ullswater.

What's nearby

  • Penrith Castle - 9 min walk - 0.8 km
  • St Andrew's Church - 15 min walk - 1.3 km
  • Penrith & Eden Museum - 16 min walk - 1.4 km
  • Crafty Monkeys - 16 min walk - 1.4 km
  • Rheged - 1 min drive - 2.7 km

Getting around

  • Penrith Station - 9 min walk
  • Newcastle (NCL-Newcastle Intl.) - 91 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪The Dog Beck - ‬16 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Arturo Lounge - ‬14 min walk
  • ‪The Rooster - ‬4 min walk

About this property

North Lakes Hotel And Spa

North Lakes Hotel And Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 732 square feet (68 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the business-friendly North Lakes Hotel And Spa. Self parking is free.

This 4-star Penrith hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • Conference rooms
  • 732 sq ft of conference space
  • 68 sq. m of conference space
  • Built in 1985
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
North Lakes Hotel And Spa offers 84 accommodations with coffee/tea makers and a hairdryer. This individually decorated accommodation includes desks. Digital televisions are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Similar properties

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Beech Hill Hotel & Spa
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  • Pool
  • Spa pool
  • Spa
  • Parking included
4.4 out of 5, Excellent, 204 reviews
The price is NZ$299
includes taxes & fees
29 July - 30 July
Beech Hill Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Penrith

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 732 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

Frequently asked questions

What is the cancellation policy at North Lakes Hotel And Spa?

North Lakes Hotel And Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at North Lakes Hotel And Spa?

As of 28 Jul 2026, prices found for a 1-night stay for 2 adults at North Lakes Hotel And Spa on 23 Aug 2026 start from NZ$284, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at North Lakes Hotel And Spa?

Yep, North Lakes Hotel And Spa has a free self car park.

Is there a spa on site at North Lakes Hotel And Spa?

Yep, North Lakes Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does North Lakes Hotel And Spa have a pool?

North Lakes Hotel And Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at North Lakes Hotel And Spa?

North Lakes Hotel And Spa features a full-service spa, a health club and an indoor pool.

Does North Lakes Hotel And Spa serve breakfast?

You bet, buffet breakfast is offered on weekdays from 7 AM to 10:00 AM and weekends between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at North Lakes Hotel And Spa?

No, North Lakes Hotel And Spa does not offer an airport shuttle service.

Is there a bar or restaurant at North Lakes Hotel And Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone? The dining venue is closed on Christmas Day and New Year's Eve.

What time are check-in & check-out at North Lakes Hotel And Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at North Lakes Hotel And Spa?

No, only service animals are allowed.

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1005 reviews
Rating 8 - Good. 311 out of 1005 reviews
Rating 6 - Okay. 86 out of 1005 reviews
Rating 4 - Poor. 34 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and spa
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Leonard

A very clean comfortable hotel with friendly staff.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff and excellent amenities and food.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and spa is lovely. Staff are excellent in all areas of the hotel - reception, spa, housekeeping, all excellent customer
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Room really spacious with very comfortable bed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tamzen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel, its so family friendly and has everything you need for a great holiday. My kids loved the pool, the breakfast was amazing with a lot of variety. This is our second time visiting this hotel and we would go again. Great loacation with many great walk and sights nearby.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast. Good choices.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities
Great clean room, great food and great staff. Easy to park and accessible
Stayed 1 night in Feb 2026
Verified

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities
Facilities in room were great
Stayed 1 night in Feb 2026
Verified

8/10 Good

birgit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just a short walk into town. Very friendly and helpful staff. Room was very clean and had a lovely ensuite. Only downside was a loose toilet seat and extremely small pillows. Nevertheless we would use this hotel again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great room and great facilities
Stayed 1 night in Nov 2025
Verified

8/10 Good

beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, rooms lovely and clean! The swimming pool and spa facilities, steam room were very good and very relaxing! The food at the FYR restaurant on site was lovely and reasonably priced aswell. The only cons I would say is that the drinks at the bar and and the pool are very expensive, considering the amount you are spending on everything else, in my opinion they don’t need to be that expensive. Overall had a very relaxing weekend, and I would return.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

pascale

Liked: Cleanliness, staff & service
Nice faculties comfortable beds friendly staff. Spa often very busy
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Caroline

Clean room, good check in , delicious breakfast
Stayed 1 night in Dec 2025
Verified

8/10 Good

Annie

Liked: Cleanliness, staff & service, amenities
Room was great, very spacious and spotlessly clean. And the pillows (heavenly)
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Azad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Excellent and courteous service. Staff very knowledgeable and friendly. Will come again. No issues.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mally

Liked: Cleanliness, staff & service, amenities
Clean room,polite staff
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice enough but could not believe they wanted to charge us £15 each to use swimming pool because we booked through yourselves
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goid selection for breakfast. Polite staff and very clean despite the building work ongoing
Stayed 1 night in Jan 2026
Verified

8/10 Good

john

Liked: Cleanliness, staff & service, amenities
staff very helpful, especially a member of staff in the restaurant. facilities were good, even during some renovations.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One-night stop in extended trip. Very convenient location (just off the M6). Minor confusion - hotel uses US floor numbering (ground floor is 0, not "Ground"). Had room service which was a bit expensive for what it was, but food OK. Breakfast good with plenty selection.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was ideal for my 2 night stay in Penrith. The room was clean and comfortable with tea/coffee facilities and robes/slippers available for the pool and/or spa. Pool and gym opening hours were good and the gym is well equipped. Staff in all areas were helpful and friendly. The restaurant menu offered a varied selection and I ate there on both evenings. The atmosphere overall was relaxing. It was an ideal place to stay for my first visit to Penrith and I'd be happy to stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
Our first time at lakes and what a lovely hotel and great staff what work there , I Cannot remember the name of the therapist from the spa who gave me a facial & massage she was the tonic I needed thank you.we couldn’t fault the hotel from start to finish thank you all , and the chef on barbecue how impressive
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ijeamaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my breakfast and the service I received was impeccable 👌
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

lynzie

Liked: Cleanliness, staff & service, amenities
Absolutely wonderful, especially Sam customer experience manager! Felt very special. All the staff are friendly courteous and helpful, Thank you for a wonderful stay, see you soon
Stayed 2 nights in Feb 2026