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San Francisco Plaza Hotel

Property class: 3

Photo gallery for San Francisco Plaza Hotel

A restaurant with outdoor seating, ornate railings, and a decorative fireplace.
A hotel room with two beds, a nightstand, and a wall clock.
A dining area with ornate furniture, a statue, and Christmas decorations.
A living room with a wooden staircase, a green sofa, and a coffee table.
A building with a balcony, a door, and a sign with a letter 'H'.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Calle Ceniza 147, Cusco, Cusco, 84
  • Place, San Pedro Market
    ‪5 min walk‬
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Place, Cusco Cathedral
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, a nightstand, and a wall clock.

Standard Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

A hotel room with a bed, a chair, and a vase of flowers.

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Junior Suite

A hotel room with two beds, each with a brown bedspread and white pillows, and a black cross-shaped wall decoration.

Junior Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite

A neatly made bed with a headboard, a bedside table with a lamp, and a wall clock.

Suite

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Triple Room, Bathtub, Courtyard Area

A hotel room with two beds, a desk, and a bathroom.

Exclusive Triple Room, Bathtub, Courtyard Area

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Large Single Beds

View all photos for Single Room

A bathroom with a glass-enclosed shower, a white sink, and a towel rack.

Single Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

About the area

Cusco

At San Francisco Plaza Hotel you'll be within a short 5-minute stroll of Museo Irq’i Yachay and San Francisco Church. Highlights at this Colonial hotel include free buffet breakfast, a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Other amenities include a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .With a stay at this 3-property class Cusco Historic Center hotel, you'll be 0.6 km (0.4 mi) from Plaza de Armas.

What's nearby

  • San Pedro Market - 5 min walk - 0.5 km
  • San Pedro Church - 5 min walk - 0.5 km
  • Plaza de Armas - 8 min walk - 0.7 km
  • Cusco Cathedral - 10 min walk - 0.9 km
  • San Blas Church - 15 min walk - 1.3 km

Getting around

  • San Pedro Station - 7 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 8 min drive

Restaurants

  • ‪Organika Bakery & Coffee - ‬6 min walk
  • ‪Moray Restaurant - ‬6 min walk
  • ‪Chifa Hao-Yun - ‬6 min walk
  • ‪Aulita Cafe Boutique - ‬3 min walk
  • ‪San Francisco Plaza Hotel - ‬1 min walk

About this property

San Francisco Plaza Hotel

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly San Francisco Plaza Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 3-star Cusco hotel is smoke free.

  • 30 guestrooms or units
  • 4 levels
  • 2 buildings
  • Conference rooms
  • Built in 2010
  • Buffet breakfast (free)
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
San Francisco Plaza Hotel offers 30 air-conditioned accommodations with a safe and complimentary slippers. LED televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Cusco hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 5 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 9:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at San Francisco Plaza Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at up to 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 7.00 per vehicle (one way)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 20450791980

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

San Francisco Plaza Hotel Cusco
San Francisco Plaza Hotel
San Francisco Plaza Cusco
San Francisco Plaza
Francisco Plaza Hotel Cusco
San Francisco Plaza Hotel Hotel
San Francisco Plaza Hotel Cusco
San Francisco Plaza Hotel Hotel Cusco

Frequently asked questions

What is the cancellation policy at San Francisco Plaza Hotel?

San Francisco Plaza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does San Francisco Plaza Hotel serve breakfast?

You bet, free buffet breakfast is available daily from 5 AM to 9:30 AM.

Is there a free airport shuttle available at San Francisco Plaza Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at San Francisco Plaza Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at San Francisco Plaza Hotel?

Check-in begins at 10:00 AM. Check-out time is 9:00 AM.

Are pets allowed at San Francisco Plaza Hotel?

No, pets and service animals are not allowed.

San Francisco Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 43 out of 94 reviews
Rating 8 - Good. 33 out of 94 reviews
Rating 6 - Okay. 10 out of 94 reviews
Rating 4 - Poor. 5 out of 94 reviews
Rating 2 - Terrible. 3 out of 94 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time we also asked for the laundry service and it was excellent and cheap. Breakfast was good enough,
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very kind and helpful. The pickup for the Sacred Valley tour was before breakfast time; but the hotel prepared breakfast to take for each of us. The same as we were able to leave the big luggage in their cloakroom.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Place to stay, friendly staff and great location
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, helpful staff and in a perfect location for seeing Cusco
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an amazing decoration. I love it. The room are very comfortable. Good breakfast, poor amenities but for the price is ok. If y0u want a good shampoo or soap bring it with y0u.. the restroom cleaning needs more deeper cleaning. It was a great option. Great value
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Cleanliness
The staff were excellent and the location was good but the hotel would benefit from proper heating and warm bedding.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe secure convenient friendly place. Since had early morn departure, packed to go breakfast. Good restaurant, wifi, heat, nice lobby. Only issue was that hot water before 7 am was not available, they said cylinder freezes. Good beds, clean sheets and towels, good bar, should be more like a Four Star Hotel. Plan to stay here again on return from Machu Pichu
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good clean safe secure hotel, good beds, safe, staff, breakfast, restaurant, nice wifi, convenient location. The portable room heaters are not effective and challenging to get hot water for bath before 6 am (heaters freeze overnight).
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Got salmonella infection from eggs at breakfast and god hospitalized, wanted a late check out because of the situation, but then I needed to pay for one more night. Rooms are big, but not clean. Perfect location.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Property is great, modern, clean centrally located .staff is very accommodating and courteous. Toiletries could improve and a a mini grudge would be awesome!
Great bed and linens
Good variety and options for breakfast (included)
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Thank you for your excellent service.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

We stayed for 2 nights in February, and this is one of around 15 similarly priced hotels that we stayed in around Latin America. Well-located, around 10 minutes walk from the central Plaza and its restaurants. Suite rooms over two levels. Very comfy beds, albeit rooms would benefit from better lighting. Hot water, but slow to arrive at showers - fine if you know beforehand but frustrating 5-10 minutes otherwise. Downstairs seating area lined with religious icon paintings offer a striking decoration.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay attention to your bags.There is no elevator.
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We booked a tripple room and there was pictures showing a room on the top floor with nice hight to the ceiling. Instead we got a room on first floor without windows at all to the outside, only one window to the inside of the hotel staircase! And the staircase was lit most of the night, and people coming and going. Terrible. Also the room was too hot, and no air. Probably because there was no windows to the outside. Felt like being in a cellar. The room had a bath tub but out of function. It lacked both handle to start the water and a stopper in the tub. On the first night the water pipes broke in the bathroom sink so there was water on the floor when we woke up. Also the toilet did not work. Luckily the hotel managed to solve the issue during the day, and since we were off all day, it didn't bother us. The upside to this hotel is the friendly staff and extraordinary decorations. The go all in with paintings and sculptures. Also the location is great, everything in old town of Cusco in walking distance. If we had gotten the room we thought we booked (and not a cellar), the stay could have been pretty nice.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay problemas con el agua caliente y la limpieza de las bañeras. Por lo demás es un buen hotel y su personal es atento. También si sale antes de la hora del desayuno y lo solicita le proveen una bolsa con varios alimentos.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones cómodas y Perón al amable. Deben cambiar el papel de baño y jabón de baño es pésimo
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全て問題なし
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Al llegar al alojamiento me cobraron 2 piezas de 3 camas, sin embargo, nos dieron una de 3 camas y 1 de 2 camas. Se cortó el agua h fue problema del hotel. Mal servicio de desayuno, pobre.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Bom custo benefício

Hotel bem localizado, funcionário gentis e bom café da manhã
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción en Cuzco!
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é uma graça, a decoração é linda, as acomodações são ótimas, tudo muito limpo, o pessoal que trabalha no hotel são muito atenciosos e prestativos. A única coisa que poderia ser um pouco melhor é o café da manhã.
Stayed 5 nights in Dec 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Bra men otillräckligt med varmvatten och värme.

Trevlig miljö och bra läge, men saknades varmvatten flera gånger och det var kallt på rummet. Hade två olika rum. Det ena hade en AC med värme och det andra rummet saknade detta.
Stayed 2 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy atento
Stayed 3 nights in Sep 2021