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Sunrise Premium Resort Hoi An

Property class: 5 and above

Photo gallery for Sunrise Premium Resort Hoi An

A resort with a pool area, palm trees, and a view of the ocean at sunset.
A modern living room with a large window overlooking a beach, furnished with a sofa, chairs, and a coffee table.
A room with a view of the beach, featuring two wicker chairs, a small table with a vase of flowers, and a large green umbrella.
A hotel room with a large bed, a balcony with a sofa, and a TV.
A modern hotel room with a large bed, a TV, a balcony with a view of the sea, and a seating area with a chair and a table.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Au Co Road, Cua Dai Beach, Hoi An, Quang Nam, 84
  • Place, Cua Dai Beach
    ‪4 min drive‬
  • Place, An Bang Beach
    ‪7 min drive‬
  • Place, Hoi An Night Market
    ‪12 min drive‬
  • Airport, Da Nang Intl. Airport (DAD)
    ‪58 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

A modern hotel room with a large bed, a TV, a desk with a vase of flowers, and a balcony with a view of the sea.

Deluxe Room, Ocean View

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

View all photos for Sunrise Suite

A modern living room with a sofa, coffee table, and a view of the sea.

Sunrise Suite

  • Garden view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for 2 Bedroom Garden Villa

A modern bedroom with a four-poster bed, a glass desk, and a view of lush greenery.

2 Bedroom Garden Villa

  • 154 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for 1 Bedroom Pool Villa, Oceanfront

A room with a view of the beach, featuring two wicker chairs, a small table with a vase of flowers, and a large green umbrella.

1 Bedroom Pool Villa, Oceanfront

  • 163 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Grand Villa, 2 Bedrooms, Private Pool

A modern living room with a dining area, a grey sofa, a TV, and a view of the sea.

Grand Villa, 2 Bedrooms, Private Pool

  • 257 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for Club Room

A modern hotel room with a large bed, a TV, a balcony with a view of the sea, and a seating area with a chair and a table.

Club Room

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

View all photos for Deluxe Room

A hotel room with a large bed, a TV, a balcony with a view of greenery, and a seating area with a table and chairs.

Deluxe Room

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

View all photos for 2 Bedroom Villa, Oceanfront

A modern living room with a large window overlooking a beach, furnished with a sofa, chairs, and a coffee table.

2 Bedroom Villa, Oceanfront

  • Ocean view
  • 154 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for Premium Double or Twin Room

A hotel room with a large bed, a desk, a chair, a potted plant, and a view of the ocean.

Premium Double or Twin Room

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

About the area

Da Nang Municipality

A luxury stay in Da Nang Municipality awaits you at Sunrise Premium Resort Hoi An. You'll be 4 km (2.5 mi) from An Bang Beach and 2.3 km (1.4 mi) from Cua Dai Beach. Highlights at this beach hotel include 3 restaurants, 2 coffee shops/cafes and a full-service spa. .A day of pampering at Bliss Spa can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. The restaurant, The Pool House, serves local and international cuisine and is open for brunch, lunch and dinner. Coconut Bar is the hotel's own bar. Enjoy the outdoor swimming pool, gym, outdoor tennis court and steam room. 3584 square feet (333 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Hoi An Dong hotel include Central Market Hội An and Hoi An Night Market.

What's nearby

  • Cua Dai Beach - 4 min drive - 2.6 km
  • An Bang Beach - 7 min drive - 4.5 km
  • Central Market Hội An - 11 min drive - 7.4 km
  • Hoi An Night Market - 12 min drive - 7.8 km
  • My Khe Beach - 38 min drive - 23.0 km

Getting around

  • Ga Nong Son Station - 24 min drive
  • Da Nang Intl. Airport (DAD) - 46 min drive

Restaurants

  • ‪Man Seafood Restaurant - ‬2 min drive
  • ‪Basket Boat Cafe - ‬5 min drive
  • ‪Vũ Lê Restaurant - ‬4 min drive
  • ‪Hoi An Silk Beach Club - ‬3 min drive
  • ‪The Cham Restaurant - ‬20 min walk

About this property

Sunrise Premium Resort Hoi An

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sunrise Premium Resort Hoi An such as an outdoor pool and a children's pool.

A free manager's reception is offered daily. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Da Nang Municipality hotel.

  • 222 guestrooms or units
  • 4 levels
  • 3 buildings
  • 3 dining venues
  • 2 coffee shops
  • Conference rooms
  • 3584 sq ft of conference space
  • 333 sq. m of conference space
  • Built in 2012
  • Manager's reception (free)
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Sunrise Premium Resort Hoi An offers 222 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Bliss Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Similar properties

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  • Spa
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 7 km
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coconut Bar
  • Spice Garden Restaurant
  • The Lounge
  • The Pool House

Things to do

  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Windsurfing

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,584 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Free beach cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate plan for children age 6-11 included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunrise Hoi Beach
Sunrise Hoi Beach Resort
Sunrise Hoi Resort Hoi An
Sunrise Hoi Resort
Sunrise Hoi Hoi An
Sunrise Hoi
Sunrise Premium Resort Hoi Hoi An
Sunrise Premium Resort Hoi
Sunrise Premium Hoi Hoi An
Sunrise Premium Hoi
Sunrise Hoi An Beach Resort
Sunrise Hoi An Resort
Sunrise Premium Hoi An Hoi An
Sunrise Premium Resort Hoi An Hotel
Sunrise Premium Resort Hoi An Hoi An
Sunrise Premium Resort Hoi An Hotel Hoi An

Frequently asked questions

What is the cancellation policy at Sunrise Premium Resort Hoi An?

Sunrise Premium Resort Hoi An offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sunrise Premium Resort Hoi An?

Yep, Sunrise Premium Resort Hoi An has a free self car park.

Are there any beaches close to Sunrise Premium Resort Hoi An?

The closest beach to Sunrise Premium Resort Hoi An is My Khe Beach (24.1 km).

Is there a spa on site at Sunrise Premium Resort Hoi An?

Yep, Bliss Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Sunrise Premium Resort Hoi An have a pool?

Sunrise Premium Resort Hoi An has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sunrise Premium Resort Hoi An?

Sunrise Premium Resort Hoi An features a full-service spa, an outdoor pool and free beach cabanas. All guestrooms come with premium bedding and 24-hour room service.

What makes Sunrise Premium Resort Hoi An a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sunrise Premium Resort Hoi An.

Is Sunrise Premium Resort Hoi An family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Sunrise Premium Resort Hoi An is a hit with families.

Does Sunrise Premium Resort Hoi An serve breakfast?

You bet, buffet brekkie is served daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Sunrise Premium Resort Hoi An?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sunrise Premium Resort Hoi An?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunrise Premium Resort Hoi An?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Sunrise Premium Resort Hoi An?

No, pets are not allowed.

Sunrise Premium Resort Hoi An Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 937 reviews
Rating 8 - Good. 283 out of 937 reviews
Rating 6 - Okay. 69 out of 937 reviews
Rating 4 - Poor. 34 out of 937 reviews
Rating 2 - Terrible. 17 out of 937 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Suck hotel

I can’t believe it is 5 stars hotel. I have the plan that I wanna propose to my girlfriend. We booked the hotel the reason is they have the dinner reservation on the beach. We also booked it via email and reservation flowers and decoration setting. When we arrived to hotel that we checked it is available of the dinner they said yes it’s already prepared. When the dinner time we went to the restaurant. They said Sorry we forgot it to prepare............ i sent the email to hotel, but no one reply to me. it’s really suck hotel. I don’t recommend the hotel.
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay in Hoi An

Nice location with food service despite the Covid limitations
Stayed 3 nights in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend.

Excellent!
Stayed 4 nights in Apr 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゴルフ旅行で利用しました☆

次の日がゴルフで朝が早く、朝食を食べると間に合わないことを伝えたらフロントに手持ちの軽食を用意してくれました。柔軟な対応をしてくれて嬉しかったです。 お部屋も綺麗だし、眺めも良かった！ ただ、お風呂に入りたくて浴槽のあるスゥートを予約したのですが、水圧が弱くて溜めてもぬるくなってしまい残念でした。
Stayed 2 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

プールがすごく良い！

写真の通り、プールのロケーションが最高でした！ このホテルで一番安価な部屋に宿泊しましたが、それでも部屋は広く、非常に快適な滞在でした。 ホイアンにも程よく近く、場所もよいと思います。
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect! The staff was excellent. The best place we stayed in Vietnam
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goed hotel, vriendelijk personeel, alles is top!

Heel fijn resort, vriendelijk personeel, soms kan het Engels beter maar echt heel fijn 2 weken hier makkelijk vol gehouden.
Stayed 13 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SELF TIP

Beautiful resort. Everything was grea except two things 1) no access to the beach and didn't like they added 17.5% tip to the food bill when there prices are already higher than everyone. No wonder people won't eat there.
Stayed 5 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran hotel

Súper nuestro cuarto estaba súper bonito nos decoraron de Luna de miel muy bonito el servicio muy bueno té dan con tel de bienvenida y te explican de la ciudad y todo súper bien
Stayed 3 nights in Feb 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
Service wasn’t good. I won’t be back again. Thank you!!!
Stayed 2 nights in Feb 2020
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
잉터넷에소 인종차뵬 쭨다길래 슬마설마 해쯰만 난눈 젤루 만히 긷대한 숙소인뒈 즌짜 인증차뵬 오지구 룸콘디숀도 놈 별루 여꼬 웰컴과일도 안듐 요기 가료고 보뉸 중인 한큑인들 제빨 다른곳 가쎄홍 ㅠ!ㅎㅎ
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

추천합ㄴ다

객실도 깨끗, 조식, 레스토랑 음식도 깔끔하고 맛있어요. 수영장이 큰 편은 아니지만 2개가 있어 나름 놀기 괜찮습니다
Stayed 3 nights in Jan 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floors not clean, dust and grit everywhere. Shower holder half falling off the wall; no balcony in room but a door to no where. Floors slippery so they just put signs up warning people, but don’t mop up the water. My husband fell once and my child fell over four times. Had to ask every day for additional toilet paper as only one roll given for 3 people. Bed duvet was changed but wrong size was out in the bed. A single or double instead of a king sized duvet. When we called to ask for it to be changed we were just handed it, and had to change it over ourselves. Room service breakfast was COLD and hence was disgusting. And to top it off they tried to charge us for mini bar items which we didn’t even use! Would NOT recommend this hotel. It is NOT five star. More like 3.5 stars.
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this property. I spent most of my time relaxing by the pool, sipping on drinks from the bar. Breakfast was plentiful and dinner was delicious.
Stayed 2 nights in Jan 2020
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service

Subpar hospitality and patriarchal presumptions

The caliber of hospitality at Sunrise Premium Resort leaves much to be desired. Perhaps given most of the hotel guests are foreigners, the hotel staff felt more at ease in dialing down their professionalism toward our family upon seeing that we were Vietnamese. In response to our request for a more complete setup to consume our snacks and wine, a staffer casually told us that we would have gotten a full 4-person cutlery setup and wine glasses had we booked a higher-tiered room (bear in mind, we booked a 2-bedroom ocean view villa). Another staffer loudly stormed into our room excitedly babbling nonsensical chatter as she delivered extra towels. The room was advertised to have a kitchenette and dining area. There was no such amenity. We called to ask for a wine opener, and a staffer politely delivered it to our door, with a caveat: she would wait there to take it back after we had uncorked our wine, since they were not stocked with enough of them at the supposedly luxury hotel. Perhaps the most offputting part of the experience was at checkout when we reviewed our bill. The name on the bill had been replaced with that of the only man in our party, rather than mine, the name associated with the booking. The presumption that a man would have to be in charge of the bill left a bad taste in our mouth. It doesn’t matter if the cultural differences are in play, the reality is I, a woman, had booked the room. At the end of it all, I felt ripped off and disrespected.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

기회되면 다시 가고싶습니다

룸상태 좋았고 직원들도 친절했어요~
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful&comfortable stay in Hoi An

좋은 점: 수영장이 깨끗하고 보기보다 좁지 않아서 식구들 놀기에 매우 좋았습니다. 조식/풀사이드바/로비 옆 레스토랑 the lounge/심지어 웰컴드링크까지! 음식이 다 맛있고 직원들이 친절합니다. 음식 강추합니다! 하우스키핑 깨끗하게 유지해주시고 룸 컨디션 깨끗했어요. 옷장에 저울이 있어서 공항 가시는 분들은 캐리어 무게 확인하시면 됩니다(다낭 공항 저울은 폭이 좁아서 불편함) 재방문 의사 있습니다. 특히 아이들 데리고 물놀이 하기에 좋아요. 단점: 층간 소음 심합니다. 저는 윗층 투숙객이 새벽 내내 술 취한 채 쿵쿵 거리고 노래를 불러서 거의 못 잤어요. 생수는 따로 제공하지 않고 텀블러를 제공하는데, 문제는 엘리베이터 옆 정수기에서 버튼 조작이 조금 어려워요ㅜㅠ 어메니티 중에 컨디셔너는 따로 없습니다. 전체적으로: 시설 깨끗하고 직원들이 친절하고 음식이 맛있었습니다. 시기적으로 시끄러운 때가 있는 것 같지만(저희는 음력 설 전이라 그런지 무슨 행사가 있었는지 밤에 해변 쪽 소음이 있었습니다) 전체적으로 올드타운 보다는 한적하고 여유로웠습니다. 재방문 의사 있습니다.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Beach Hotel

We had a great two night stay at this hotel. Loved being able to wake up early to watch the sunrise and the beach was lovely with lots of waves. We didn't do the half or full board, just the room and it was a great way to experience the beach. The hotel is very comfortable and the water was amazing. The pools looked lovely, but we went to swim in the South China Sea. Most people are at the pools, so we sometimes had the beach to ourselves. There is a lifeguard and you can rent equipment, but no drink or food service. Perfect for a day reading on the beach under an umbrella and playing in the waves. I loved the water. We had a lovely room with a sofa on the balcony. We stayed in Hoi Ann for a couple of days beforehand to experience the city and then came to this hotel for the Sea. It's a little too much like a resort anywhere in the world to spend a lot of time at, but a perfect part of a larger three week vacation in Vietnam.
Stayed 2 nights in Jan 2020
Verified review

4/10 Poor

Liked: Cleanliness, staff & service

Disappointed

The check in was magnificent but otherwise it was way to expensive and not family friendly like they telling. Don’t waste your money on it you can find a much better hotel and cheaper
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good shuttle bus service. Good location. Good breakfast.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, reasonably priced, gorgeous pool, and free shuttle to Old Town Hoi An
Stayed 7 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
There are various program like yoga, swim lesson etc in hotel. And breakfast was good
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing and staff were very accommodating. Rooms were clean. Nearby there is a minimart for all your last minute shopping
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nautittvat lomapäivät. Hotelli järjestänyt mahdollisuuksia aktiviteeteihin, palvelu hyvää ja erinomainen aamiainen. Voi hyvin suositella.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
落ち着いていてのんびりできます。食事などそれほど高くなく安心です。ホイアンから少し離れているのでのんびりホテルライフを楽しむ場所だと思いました☺️ ホイアンまでのシャトルがあるので観光も安心でした。
Stayed 7 nights in Dec 2019