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DoubleTree by Hilton Dallas - DFW Airport North

4.0 star property
Hotel with free airport shuttle, in the vicinity of MacArthur Park

Photo gallery for DoubleTree by Hilton Dallas - DFW Airport North

Breakfast, lunch, dinner served; American cuisine
Reception
Outdoor pool, open 6:00 AM to 10 PM, pool loungers
Exterior
32-inch flat-screen TV with cable channels, TV, pay films

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free airport shuttle
  • Pool
  • Bar
  • Housekeeping
  • Room service
The current price is NZ$236
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
4441 W. John Carpenter Freeway, Irving, TX, 75063
  • Grapevine Mills Mall
    ‪6 min drive‬
  • Irving Convention Center
    ‪6 min drive‬
  • Gaylord Texan Convention Center
    ‪8 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪6 min drive‬

Room options

View all photos for Executive Room, Non Smoking, Business Lounge Access

Premium bedding, down duvets, in-room safe, desk

Executive Room, Non Smoking, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Down duvet
  • 39 sq m
  • Sleeps 4
  • 1 Twin Murphy Bed

View all photos for Suite (Parlor)

Premium bedding, down duvets, in-room safe, desk

Suite (Parlor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 55 sq m
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

7.8 out of 10
Good
(38 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(31 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Down duvet
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 Twin Murphy Bed

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About the area

Irving

At DoubleTree by Hilton Dallas - DFW Airport North, you'll be 5 km (3.1 mi) from MacArthur Park and 7.9 km (4.9 mi) from Irving Convention Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a free airport shuttle. .The bistro, Flatland Grille, serves American cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers. 19685 square feet (1486 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of a free area shuttle. .Sights within a 10-minute drive of this Las Colinas hotel include Grapevine Mills Mall and Victoria Park.

What's nearby

  • MacArthur Park - 4 min drive - 4.8 km
  • Grapevine Mills Mall - 6 min drive - 7.8 km
  • Irving Convention Center - 6 min drive - 9.3 km
  • Great Wolf Lodge Waterpark - 7 min drive - 9.3 km
  • Gaylord Texan Convention Center - 8 min drive - 10.0 km

Getting around

  • Irving Convention Center Station - 6 min drive
  • West Irving Station - 12 min drive
  • Dallas-Fort Worth International Airport (DFW) - 7 min drive

Restaurants

  • ‪RaceTrac - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Westin Club Lounge - ‬4 min walk

About this property

DoubleTree by Hilton Dallas - DFW Airport North

Hotel with free airport shuttle, in the vicinity of MacArthur Park
DoubleTree by Hilton Dallas - DFW Airport North offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 19685 square feet (1486 square metres) and includes conference space. The business-friendly DoubleTree by Hilton Dallas - DFW Airport North also features multilingual staff, concierge services, and complimentary newspapers in the lobby. An area shuttle within 5 mi and A roundtrip airport shuttle (available 24 hours) are free. Parking is available for a fee.

This Irving hotel is smoke free.

  • 1 building
  • 282 guestrooms or units
  • 3 levels
  • 19685 sq ft of conference space
  • 1486 sq. m of conference space
  • Built in 1974
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Dallas - DFW Airport North offers 282 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Irving hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times and on request
  • Free area shuttle up to 5 mi
  • Parking on site (USD 12 per day)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Flatland Grille

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 19,685 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (86 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1974
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.00 per person
  • Self-parking fee: USD 12.00 per day
  • Extended parking fee: USD 10.00 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton DFW Airport North
DoubleTree Hilton Hotels DFW Airport North
Hotels DFW Airport North
DoubleTree Hilton Hotels DFW Airport North Hotel
DoubleTree by Hilton Hotel DFW Airport North
DoubleTree by Hilton Dallas DFW Airport North
DoubleTree by Hilton Hotels DFW Airport North
DoubleTree by Hilton Dallas - DFW Airport North Hotel
DoubleTree by Hilton Dallas - DFW Airport North Irving
DoubleTree by Hilton Dallas - DFW Airport North Hotel Irving

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Dallas - DFW Airport North?

DoubleTree by Hilton Dallas - DFW Airport North offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Dallas - DFW Airport North?

As of 11 Sept 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Dallas - DFW Airport North on 20 Sept 2025 start from NZ$236.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Dallas - DFW Airport North?

Yep, DoubleTree by Hilton Dallas - DFW Airport North has a self car park for USD 12.00 per day. Additionally there is extended parking for USD 10.00 per day.

Does DoubleTree by Hilton Dallas - DFW Airport North have a pool?

DoubleTree by Hilton Dallas - DFW Airport North has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10 PM.

What makes DoubleTree by Hilton Dallas - DFW Airport North a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Dallas - DFW Airport North.

Is DoubleTree by Hilton Dallas - DFW Airport North family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Dallas - DFW Airport North is a hit with families.

Does DoubleTree by Hilton Dallas - DFW Airport North serve breakfast?

Yep, buffet breakfast is available on weekdays from 6:00 AM to 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Dallas - DFW Airport North?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at DoubleTree by Hilton Dallas - DFW Airport North?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Dallas - DFW Airport North?

Check-in begins at 3 PM. Check-out time is noon.

DoubleTree by Hilton Dallas - DFW Airport North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 393 out of 1000 reviews
Rating 8 - Good. 216 out of 1000 reviews
Rating 6 - Okay. 176 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 111 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patsy, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was incredibly nice and welcoming
Stayed 1 night in Jun 2025

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice. Bed was amazing… A couple of things though: because this was a stay due to my connecting flight being canceled, I was unable to have my toiletries, There were no complementary toiletries. Everything was for purchase only, very disappointing given the location of the hotel is mainly for airport travelers… Plus, restaurant did not have many things on the menu available along with running out of white wine at 7pm
Stayed 1 night in Jun 2025

4/10 Poor

Desiree

Disliked: Room comfort
I booked the hotel because I had an unexpected layover at the airport. At that time they knew there a conditioning did not work. I arrive at 12:30 A.M. to find out the hotel doesn’t have air conditioning. The water pressure in the shower was terrible. This place needs new carpet, and a refresh very badly.
Stayed 1 night in Jun 2025

4/10 Poor

Nicole

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms.were old, wet and damp. Definitely nit traditional Doubletree quality, I wouldn't stay here again.
Stayed 1 night in Jun 2025

2/10 Terrible

Charles

Disliked: Property conditions & facilities, room comfort

Extremely disappointing

Extremely disappointed in this place. Very outdated and musty and smelly. In very poor condition. Only thing that took me there was the name. I’ll know better next time.
Stayed 1 night in Jun 2025

2/10 Terrible

Jessy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This place is about as good as a motel 6, we had stained sheets and our door was falling off. Needs LOTSSSSS of work.
Stayed 1 night in Jun 2025

2/10 Terrible

Meagan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This is the review I will be posting on every site I can find: I recently stayed at the DoubleTree by Hilton in Irving, Texas, and I can confidently say it was one of the most disappointing hotel experiences I've ever had. From the moment I stepped into the lobby, I was hit with an overwhelming smell of mold that was both unwelcoming and alarming. It set a dreadful tone for what was to follow. The situation in the room was no better. Despite setting the air conditioning to a frigid 51 degrees, the unit only managed to blow hot, humid air. Instead of relief, we were met with a musty odor that permeated the room, making it feel damp and uncomfortable. Everything from the sheets to the pillows became coated in moisture, creating an environment that was anything but restful. After an exhausting 24-hour journey from Rome to Berlin, then to Newark, Dulles, and finally to DFW, we were desperate for a good night's sleep. Unfortunately, the conditions at this hotel made that impossible. We only managed to catch a few hours of sleep, and even then, it was far from restful due to the discomfort. The only reason we didn't leave was sheer exhaustion. If it hadn't been for the toll of our travels, we would have sought refuge elsewhere. In conclusion, the DoubleTree by Hilton in Irving, Texas, failed on multiple fronts: cleanliness, comfort, and basic hospitality. I would highly advise anyone considering this hotel to think twice and seek accommodations elsewhere.
Stayed 1 night in Jun 2025

10/10 Excellent

Patricio, San José del Cabo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff and very close to the airtport in case that you have a very early or very late flight
Stayed 1 night in Jun 2025

8/10 Good

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Easy to book and check in. Friendly staff. Room was not as clean as should be (sink was missed by cleaning staff), clock did not work, no water glasses/cups. Otherwise was a convenient place to stay after my flight was cancelled.
Stayed 1 night in Jun 2025

8/10 Good

Peter

Travelled with partner
Liked: Amenities
Our room had a musty smell too it - sheets even felt damp. If it had been a “normal” stay I would have said something, but after the long travel day and the very late jour, I just wanted to sleep.
Stayed 1 night in Jun 2025

4/10 Poor

Demetria

Disliked: Property conditions & facilities, room comfort
The mánager- I think his name is Darren was excellent and so was the shuttle Driver who is know as the People’s Champ. They weee excellent. But I called the property before booking on hotels.com to ensure that a shuttle was still able to pick me up since I had come in so late due to weather delays at DFW’s airport. The initial driver never arrived after over a 1.5 hour wait. He allegedly informed the other driver that he had come But I wasn’t there. I never left the spot where they told me to come. And when I called after more tha. Half an hour had lapsed, the front desk kept hanging up on me. The property was subpar. The lobby was nice but the room was stuffy, an extremely loud noise or whistle sounded when turning on the hot water for a shower and the fan or air conditioning did not get very cool. Also, the fan was extremely loud. There was a dampness in the room. The manager was kind and helpful and the people’s champ shuttle driver was patient, calming and professional. They helped ease an otherwise unpleasant experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Traci

Liked: Amenities
Nice employees
Stayed 1 night in Jun 2025

4/10 Poor

Raynard

Stayed 1 night in May 2025

10/10 Excellent

Danielle

Business traveller, Travelled with partner
Liked: Amenities
Amazing staff that checked us in and very helpful. Clean room and overall a really nice stay.
Stayed 1 night in Jun 2025

4/10 Poor

Audrey

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beds were moist and the ac didn’t work in one of the room along with the sink clogged and the other room the fridge didn’t work also smell like wet mold
Stayed 2 nights in Jun 2025

4/10 Poor

Tonya

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property desperately needs updating. The rooms are small, hot and humid. This air conditioner is obnoxiously loud and room is only cooled when air is blowing, the bathroom fan s extremely small and dark. I would not waste money on the restaurant. I have stayed in nicer, newer hotels for less money.
Stayed 2 nights in Jun 2025

2/10 Terrible

Sequoyah

Business traveller, Travelled with partner
Disliked: Cleanliness
We started in room 518. There was blood on the sheets. We were moved to room 504. No hot water for showers. Phones did not work in either rooms. Used cell phone to call front desk. She stated maintenance would be up in 10 minutes. They never showed up.
Stayed 1 night in Jun 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our visit at Double Tree went great. The hotel was very clean and we loved the cookies!
Stayed 1 night in Jun 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Staff & service
First room they gave us the ac wasn’t working, it was very damp and uncomfortable the ceiling above one of the beds had mold. Second room they gave a little better but still smelly and old
Stayed 1 night in Jun 2025

2/10 Terrible

ALLISON

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When we checked in we were given a room that someone else was occupying!!!! Imagine our surprise!!!! Then the entire hotel had a damp, musty feeling and smell. It was very muggy and uncomfortable all night. I will say the night manager was very kind and tried to apologize for the room mistake and make sure we were comfortable. He was the only good thing at this property.
Stayed 1 night in Jun 2025

8/10 Good

Tashika

Stayed 1 night in Jun 2025

10/10 Excellent

Isabel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Close too the convention center
Stayed 2 nights in May 2025

6/10 Okay

Daniela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The rooms are stinky, smells like humidity and that trigger my allergies also AC does not work
Stayed 1 night in May 2025

8/10 Good

Tracey

Stayed 2 nights in May 2025

10/10 Excellent

Carrie

Liked: Cleanliness
The hotel was clean. The staff friendly did not care for the restaurant.
Stayed 1 night in May 2025