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Holiday Inn Express & Suites Plano West - Frisco by IHG

2.5 star property
Hotel with free breakfast, near Texas Health Presbyterian Hospital Plano

Photo gallery for Holiday Inn Express & Suites Plano West - Frisco by IHG

Free daily full breakfast
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Outdoor pool, pool loungers
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$188
includes taxes & fees
28 Dec - 29 Dec

Explore the area

View map
3101 Dallas Parkway, Plano, TX, 75093
  • Place, Texas Health Presbyterian Hospital Plano
    ‪10 min walk‬
  • Place, Shops at Willow Bend
    ‪13 min walk‬
  • Place, Crayola Experience
    ‪15 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

In-room safe, desk, blackout curtains, iron/ironing board

Room (Specialty)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Plano

At Holiday Inn Express & Suites Plano West - Frisco by IHG you'll be within a 20-minute stroll of Texas Health Presbyterian Hospital Plano and Shops at Willow Bend. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .Enjoy the 24-hour gym, seasonal outdoor swimming pool and pool loungers. 600 square feet (54 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of RV/bus/truck parking. .Sights within a 10-minute drive of this Plano hotel include The Shops at Legacy and Stonebriar Centre Mall.

What's nearby

  • Texas Health Presbyterian Hospital Plano - 10 min walk - 0.9 km
  • Shops at Willow Bend - 13 min walk - 1.2 km
  • Crayola Experience - 15 min walk - 1.3 km
  • Arbor Hills Nature Preserve - 5 min drive - 3.0 km
  • Prestonwood Baptist Church - 5 min drive - 3.0 km

Getting around

  • Dallas Medical-Market Center Station - 20 min drive
  • Dallas-Fort Worth International Airport (DFW) - 28 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Ford's Garage Plano - ‬14 min walk
  • ‪Eatzi’s Market & Bakery - ‬9 min walk
  • ‪Chuy's - ‬16 min walk
  • ‪Whiskey Cake Kitchen & Bar - ‬10 min walk

About this property

Holiday Inn Express & Suites Plano West - Frisco by IHG

Hotel with free breakfast, near Texas Health Presbyterian Hospital Plano
Holiday Inn Express & Suites Plano West - Frisco by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 600 square feet (54 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Plano West - Frisco by IHG also features multilingual staff, coffee/tea in common area, and laundry facilities. Self parking is free.

This Plano hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • 600 sq ft of conference space
  • 54 sq. m of conference space
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Television in lobby
  • ATM
  • No smoking on site
Holiday Inn Express & Suites Plano West - Frisco by IHG offers 80 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

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Hyatt Place Plano
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,001 reviews
The price is NZ$174
includes taxes & fees
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Hyatt Place Plano

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 600 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 01 March and close on 01 November.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Dallas-North
Holiday Inn Express Dallas-North Tollway
Holiday Inn Express Dallas-North Tollway N
Holiday Inn Express Dallas-North Tollway N Hotel
Holiday Inn Express Dallas-North Tollway N Hotel Plano
Holiday Inn Express Dallas-North Tollway N Plano
Holiday Inn Express Dallas-North Tollway N Plano Hotel
Holiday Inn Express Dallas-North Tollway N Hotel
Holiday Inn Express Dallas-North Tollway N Plano
Holiday Inn Express Dallas-North Tollway N
Hotel Holiday Inn Express Dallas-North Tollway (N Plano) Plano
Plano Holiday Inn Express Dallas-North Tollway (N Plano) Hotel
Hotel Holiday Inn Express Dallas-North Tollway (N Plano)
Holiday Inn Express Dallas-North Tollway (N Plano) Plano
Holiday Inn Express Dallas North Tollway (N Plano)
Express Dallas Tollway N Plano

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Plano West - Frisco by IHG?

Holiday Inn Express & Suites Plano West - Frisco by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Plano West - Frisco by IHG?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Plano West - Frisco by IHG on 28 Dec 2025 start from NZ$187.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Plano West - Frisco by IHG?

Yep, Holiday Inn Express & Suites Plano West - Frisco by IHG has a free self car park.

Does Holiday Inn Express & Suites Plano West - Frisco by IHG have a pool?

Holiday Inn Express & Suites Plano West - Frisco by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from March 01 to November 01.

Is Holiday Inn Express & Suites Plano West - Frisco by IHG family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Plano West - Frisco by IHG is a hit with families.

Does Holiday Inn Express & Suites Plano West - Frisco by IHG serve breakfast?

Sure does, complimentary full brekkie is available weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Express & Suites Plano West - Frisco by IHG?

No, Holiday Inn Express & Suites Plano West - Frisco by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Plano West - Frisco by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Plano West - Frisco by IHG?

No, pets are not allowed.

Holiday Inn Express & Suites Plano West - Frisco by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 524 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dana

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The staff was exceptional, except for the gal that worked from 6 am, she was rude and super non-accommodating. The wonderful lady that did the breakfast buffet went above and beyond every day, a real gem! The pool could really use some love, we never went in it because it did not look clean and we were there for 11 days. The grounds are deplorable. Weeds everywhere, the rock needs to be replenished and there are so many strobe lights on the outside of the building that need to be replaced. We will be returning as it is so close to family and the pros outweigh the cons. Also, the girls that clean the rooms were very helpful and accommodating.
Stayed 10 nights in Sep 2025

8/10 Good

David

Business traveller
Liked: Staff & service, property conditions & facilities
After reading a few mixed reviews I was a bit anxious arriving. It was a good surprise, the front desk service was exceptional. The property was clean and bed was comfortable, what more can you ask for. The staff definitely are a great asset to the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2025

8/10 Good

Rod

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

myron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Labor Day Family Weekend

it was a pleasant trip. The check-in was smooth and the desk clerks were kind. The breakfast was okay (need to add more fruits) but overall was okay. I would come back and stay again
Stayed 3 nights in Aug 2025

10/10 Excellent

Dania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Will be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Stayed 1 night in Aug 2025

8/10 Good

Kenta, Houston

Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is average, amenities were as expected, most staff was average as far as customer service. Outdoor pool was average. The rooms do have a microwave and mini fridge. The only outstanding thing about this place was the breakfast attendant—Hispanic lady, I think her name is Maribel? I wish I had written her name down. Truly amazing customer service
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service
It seemed a little rundown but the beds were comfortable, room was clean, and staff was incredible and they went above and beyond to make us feel comfortable and welcome. Would recommend!
Stayed 1 night in Jul 2025

2/10 Terrible

Adrian

Disliked: Staff & service
I made a reservation at the hotel, but because the airline canceled the flight and I couldn't arrive on the indicated date, they didn't change my reservation, much less refund my money. The manager only answers by email. Very good work.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yazhen

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place and very professional staff.
Stayed 7 nights in Jun 2025

10/10 Excellent

Narada

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet. Had restaurants in walking distance.
Stayed 1 night in Jul 2025

10/10 Excellent

Narada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Not So Great

No suitcase holder in room, AC was too loud, pool towels were too small, eggs were terrible, light in room flickered, outside doors don’t work with key card, pool door not unlocked at opening time twice, phone in room didn’t work to call front desk, ironing board was so old, dirty and unsafe. Staff was great.
Stayed 4 nights in Jun 2025

6/10 Okay

Ray

Business traveller
Liked: Staff & service
Quiet location even with great Dallas North Tollway access. A bit dated.
Stayed 2 nights in Jun 2025

8/10 Good

Viviana

Stayed 1 night in May 2025

6/10 Okay

Dorinda

Aging property. Not well organized. We were erroneously asked to check out of our room to be relocated to another room at 3pm when we had booked a two night stay. They stated it was because we booked with Expedia. Then we were told they were mistaken after we removed all our belongings. We were only given one bathing towel when we returned to our room.
Stayed 2 nights in Jun 2025

10/10 Excellent

randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Leslie

Stayed 1 night in Jun 2025

10/10 Excellent

Aileen

Travelled with family and small children, Business traveller
Liked: Amenities
Very friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

STEVEN

Stayed 1 night in May 2025

6/10 Okay

Arslan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The staff was incredibly friendly and helpful - from the front desk to the breakfast organizing lady. The hotel seemed old but "renovated" to an extent The first room that we were given immediately cause severe allergies to my eyes - itching, redness, watery eyes. I'm not an allergy person, but I immediately knew that a pet had been in before. I told this to the front desk who denied that pets are allowed in the hotel, but he gave us a new room regardless. The new room didn't cause any allergic issues thankfully The next day when returning in the evening to our hotel, we heard a dog barking in a completely different room. The guests likely didn't disclose their pet to the staff and may have brought the pet against hotel policy The reason I'm giving a lot review is as follows: in both rooms that we were given, the carpet was *incredibly* dirty. I forgot my sandals and just walking a few feet made my socks completely black. This much dirt in the carpet can't be good for health We will likely try a different hotel for our next visit
Stayed 2 nights in May 2025

10/10 Excellent

Tiffany

Travelled with family
Hotel is older but nice and clean. Front desk staff is very friendly. Enjoying our stay.
Stayed 1 night in May 2025