2/10 Terrible
Gregory
Business traveller
11 Feb 2026
Liked: Staff & service
Disliked: Cleanliness, amenities
Room and entire property was terrible. I have already written to Hilton to ask for my money back:
When I arrived at the hotel on Sunday evening at 10:45PM, the shift had apparently just left, leaving a sign saying “We’ll be back (emphasis added) in 15 minutes.” When the young lady for the next shift arrived a little after 11:00PM, she asked how long I had been there — I told her 15 minutes. It then took time for her to sign into the system (in fact, she had to call someone for the password — I assume this was because the prior shift had signed out, rather than handshaking it over to the next shift). In total, it was about 30 minutes from the time I arrived until I had my card key in hand.
The hallways reeked of weed, on the ground floor, as well as on the third floor where my room (room 333) was.
The water pressure was terrible.
There was what appeared to be pubic hair on the floor of my shower — certainly insufficiently cleaned. What I assume to be the anti-slip surface on the floor of the shower looked to be crumbling.
On Monday evening, the temperature in my room was 78°, and the air conditioner was not touching it (even though I turned it down to 64°)! I had to open the windows to get relief.
And, perhaps worst of all, there was no complimentary breakfast. This was verified by a colleague who was also staying there. I point out that both the Hotels.com AND the Hilton website say that there is a complimentary breakfast.
Gregory
Stayed 3 nights in Feb 2026
