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Kimpton Pittman Hotel – Downtown Dallas by IHG

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Kimpton Pittman Hotel – Downtown Dallas by IHG

Meeting facility
Exterior
Restaurant
Outdoor pool, open 10:00 AM to 9:00 PM, pool cabanas (surcharge)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
The current price is NZ$400
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
2551 Elm Street, Dallas, TX, 75226
  • Fair Park
    ‪2 min drive‬
  • Kay Bailey Hutchison Convention Center
    ‪2 min drive‬
  • Reunion Tower
    ‪3 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Dining Area)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Suite, 1 Bedroom (Dining Area)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room, 1 King Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Top Floor)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room, 1 King Bed (Top Floor)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pittman)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Suite, 1 King Bed (Pittman)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
Blackout curtains
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Epic)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Suite, 1 King Bed (Epic)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
Blackout curtains
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Historic Pythias)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Suite, 1 King Bed (Historic Pythias)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
Blackout curtains
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Historic Pythias)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Suite, 1 King Bed, Accessible (Historic Pythias)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Historic Sydney)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Suite, 2 Queen Beds (Historic Sydney)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
Blackout curtains
  • 60 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Historic Sydney)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Suite, 2 Queen Beds, Accessible (Historic Sydney)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Suite, 1 Bedroom, Roll-in Shower (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, minibar

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Communications)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Top Floor)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room, 2 Queen Beds (Top Floor)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, minibar

Presidential Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Essential)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room (Essential)

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Dallas

A luxury stay in Dallas awaits you at Kimpton Pittman Hotel – Downtown Dallas by IHG. You'll be just steps from Old Deep Ellum Historic District and within a 30-minute stroll of Fair Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the pool cabanas and pool loungers as well as access to free bike hire. Business amenities include 2 meeting rooms and a 24-hour business centre. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4.5-property class Old East Dallas hotel include Reunion Tower and NorthPark Center.

What's nearby

  • Dallas World Aquarium - 20 min walk - 1.7 km
  • Fair Park - 2 min drive - 3.0 km
  • Kay Bailey Hutchison Convention Center - 2 min drive - 2.6 km
  • American Airlines Center - 3 min drive - 2.6 km
  • Reunion Tower - 3 min drive - 2.6 km

Getting around

  • Deep Ellum Station - 4 min walk
  • Dallas Union Station - 8 min drive
  • Love Field Airport (DAL) - 21 min drive

Restaurants

  • ‪Velvet Taco - ‬1 min walk
  • ‪Vidorra - ‬4 min walk
  • ‪Electric Shuffle - ‬2 min walk
  • ‪The Saint - ‬5 min walk
  • ‪The Biscuit Bar - ‬2 min walk

About this property

Kimpton Pittman Hotel – Downtown Dallas by IHG

Luxury hotel with 24-hour fitness centre and 24-hour business centre
Kimpton Pittman Hotel – Downtown Dallas by IHG offers its guests an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 2 meeting rooms are available. The luxury Kimpton Pittman Hotel – Downtown Dallas by IHG also features tour/ticket assistance, concierge services, and a front desk safe. Parking is available for a fee.

This 4.5-star Dallas hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 8 levels
  • Built in 2020
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Kimpton Pittman Hotel – Downtown Dallas by IHG offers 165 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

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4.5 out of 5, Wonderful, 2,977 reviews
The price is NZ$497
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 45 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Art gallery
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 45 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Rollaway bed fee: USD 75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Pittman Hotel
Kimpton Pittman Hotel – Downtown Dallas
Kimpton Pittman Hotel – Deep Ellum Dallas
Kimpton Pittman Hotel – Downtown Dallas by IHG Hotel
Kimpton Pittman Hotel – Downtown Dallas an IHG Hotel
Kimpton Pittman Hotel – Downtown Dallas by IHG Dallas
Kimpton Pittman Hotel – Downtown Dallas by IHG Hotel Dallas

Frequently asked questions

What is the cancellation policy at Kimpton Pittman Hotel – Downtown Dallas by IHG?

Kimpton Pittman Hotel – Downtown Dallas by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Pittman Hotel – Downtown Dallas by IHG?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Kimpton Pittman Hotel – Downtown Dallas by IHG on 21 Sept 2025 start from NZ$399.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Pittman Hotel – Downtown Dallas by IHG?

Yep, Kimpton Pittman Hotel – Downtown Dallas by IHG has secured valet parking with in/out privileges for USD 40 per night.

Does Kimpton Pittman Hotel – Downtown Dallas by IHG have a pool?

Kimpton Pittman Hotel – Downtown Dallas by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 10:00 AM to 9:00 PM.

What makes Kimpton Pittman Hotel – Downtown Dallas by IHG a romantic place to stay?

A champagne service and romance packages, as well as Frette Italian sheets and massage services available in the guestrooms, help set the scene for a romantic weekend at Kimpton Pittman Hotel – Downtown Dallas by IHG.

Does Kimpton Pittman Hotel – Downtown Dallas by IHG serve breakfast?

Yep, cooked-to-order breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Kimpton Pittman Hotel – Downtown Dallas by IHG?

No, Kimpton Pittman Hotel – Downtown Dallas by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Pittman Hotel – Downtown Dallas by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Kimpton Pittman Hotel – Downtown Dallas by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Kimpton Pittman Hotel – Downtown Dallas by IHG?

Furry friends are welcome at Kimpton Pittman Hotel – Downtown Dallas by IHG, with food and water bowls on offer.

Kimpton Pittman Hotel – Downtown Dallas by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 740 out of 1006 reviews
Rating 8 - Good. 131 out of 1006 reviews
Rating 6 - Okay. 67 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 30 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Staff is amazing
Stayed 1 night in Jun 2025

8/10 Good

Anastasia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice hotel and the stay was excellent. Front desk staff very friendly and helpful. I wish the cleaning and attention to the rooms were more focused.
Stayed 6 nights in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

6/10 Okay

Alexandre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Too noisy ! No sleep

Hotel is in a very noise area !! Staff is super friendly but you will not be able to sleep…. Not a place to relax unfortunately
Stayed 1 night in Jun 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and the staff were very friendly and professional.
Stayed 1 night in Jun 2025

10/10 Excellent

Gerald

Stayed 2 nights in May 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Earplugs on the nightstand should have been a red flag... train right next to the room and club with music that sounded like it was in my room until the wee hours. Did not sleep at all.
Stayed 2 nights in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel for a getaway weekend and had an amazing stay in a beautiful and very clean hotel in a convenient location in Dallas. Customer service was top notch and the rooms are beautiful and comfortable. I’ll definitely be staying there again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy and very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Favin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff, clean rooms, and fast room turn over. Coffee bar in the morning and night happy hour with beverages and apps. Walkable to deep Ellum restaurant district
Stayed 1 night in Jun 2025

10/10 Excellent

nathan

Stayed 1 night in May 2025

10/10 Excellent

Melany

Stayed 2 nights in May 2025

10/10 Excellent

ryan

Stayed 1 night in May 2025

4/10 Poor

Mark, denver

Travelled with partner
Liked: Cleanliness
It was an ok place but I expected a little better considering how new it is and the price. My issue is that I booked this hotel two months in advance and the day before I was to arrive, I received a phone call and email from Expedia saying the hotel had to cancel my reservation. I called first, IHG and they confirmed the reservation was good and there was no issue. They also called the hotel property and was told there was no issue with the reservation but that I should also call the hotel and speak with the manager just to be sure. I called but the person who answered would not put on the manager and said he was a supervisor and he could see the reservation was confirmed and there was no issue. I then called Expedia to get an explanation and they said likely my reservation showed up on a list to be canceled due to overbooking by the hotel. I was sent to a specialist within Expedia who also called the hotel and confirmed there was no problem with the reservation and we were good to go. Of course, when I arrived at the hotel and tried to check in, the desk clerk said my reservation had been canceled and was unwilling to help. I asked for a manager and someone came out and I explained the history and they did in the end make something work but not without a confrontation. This also was supposed to be a VIP property and I was supposed to get drink vouchers and a room upgrade but received nothing. When I asked, I got a blank look and no help. Hotel is not managed well.
Stayed 3 nights in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing and room was great
Stayed 1 night in May 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people work here
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay at this location if we are in Dallas . Absolutely love this Hotel. Everything is great from the room , service, restaurant. Always a pleasure to stay here
Stayed 1 night in May 2025

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with a very cool vibe. Close to a lot of great restaurants.
Stayed 1 night in May 2025

10/10 Excellent

Aimee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Dallas!

Great small, modern boutique hotel, nice pool area, great restaurant and peloton in the gym.
Stayed 2 nights in May 2025

10/10 Excellent

Nathan, Whitewright

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We definitely enjoyed our stay here and the deep soaking bathtub. We had a great view of the city and enjoy being close to a lot of good food options. Definitely will be staying again!
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! A little loud at night due to nightlife
Stayed 1 night in May 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great. The neighborhood is not quite to my taste but if it were located in uptown I would stay here all of time.
Stayed 1 night in May 2025