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MainStay Suites Addison-Dallas

2.5 star property
Suburban hotel with free breakfast and 24-hour front desk

Photo gallery for MainStay Suites Addison-Dallas

Exterior
Exterior
Suite, 1 Queen Bed, Non Smoking
Free daily on-the-go breakfast
Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Parking included
The current price is NZ$109
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
15200 Addison Road, Building A, Addison, TX, 75001
  • Addison Circle Park
    ‪5 min walk‬
  • Village on the Parkway
    ‪13 min walk‬
  • Galleria Dallas
    ‪3 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
HDTV
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

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About the area

Addison

At MainStay Suites Addison-Dallas you'll be within a 20-minute stroll of Addison Circle Park and Village on the Parkway. Highlights at this hotel include an outdoor swimming pool, free daily breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a free manager's reception, coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6:30 AM and 9:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Addison hotel include Galleria Dallas and Baylor Scott & White The Heart Hospital.

What's nearby

  • Addison Circle Park - 5 min walk - 0.5 km
  • Village on the Parkway - 13 min walk - 1.2 km
  • Galleria Dallas - 3 min drive - 3.7 km
  • Baylor Scott & White The Heart Hospital - 7 min drive - 11.5 km
  • University of Texas at Dallas - 11 min drive - 9.6 km

Getting around

  • LBJ - Central Station - 8 min drive
  • Dallas Union Station - 15 min drive
  • Dallas-Fort Worth International Airport (DFW) - 22 min drive

Restaurants

  • ‪Improv Comedy Club - ‬7 min walk
  • ‪Ida Claire - ‬6 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Hudson House - ‬5 min walk
  • ‪Outback Steakhouse - ‬1 min walk

About this property

MainStay Suites Addison-Dallas

Suburban hotel with free breakfast and 24-hour front desk
WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 344 square feet (32 square metres) and includes conference space. An outdoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly MainStay Suites Addison-Dallas. Free self parking is available.
  • 1 building
  • 70 guestrooms or units
  • 3 levels
  • 344 sq ft of conference space
  • 32 sq. m of conference space
  • Built in 2001
  • To-go breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
MainStay Suites Addison-Dallas offers 70 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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  • Hot tub
  • Breakfast included
  • Parking included
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 344 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Hotel Addison Galleria
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
Hotel Hawthorn Suites by Wyndham Addison Galleria Addison
Addison Hawthorn Suites by Wyndham Addison Galleria Hotel
Hotel Hawthorn Suites by Wyndham Addison Galleria
Hawthorn Suites by Wyndham Addison Galleria Addison

Frequently asked questions

What is the cancellation policy at MainStay Suites Addison-Dallas?

MainStay Suites Addison-Dallas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MainStay Suites Addison-Dallas?

As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at MainStay Suites Addison-Dallas on 22 Sept 2025 start from NZ$109.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at MainStay Suites Addison-Dallas?

Yep, MainStay Suites Addison-Dallas has a free self car park.

Does MainStay Suites Addison-Dallas have a pool?

MainStay Suites Addison-Dallas has an outdoor pool.

Is MainStay Suites Addison-Dallas family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that MainStay Suites Addison-Dallas is a hit with families.

Does MainStay Suites Addison-Dallas serve breakfast?

Sure does, free on-the-go brekkie is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at MainStay Suites Addison-Dallas?

No, MainStay Suites Addison-Dallas does not offer an airport shuttle service.

What time are check-in & check-out at MainStay Suites Addison-Dallas?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

MainStay Suites Addison-Dallas Reviews

Reviews

6.6
Rating 10 - Excellent. 256 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 175 out of 1000 reviews
Rating 4 - Poor. 153 out of 1000 reviews
Rating 2 - Terrible. 171 out of 1000 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Peter, South Windsor

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE. This establishment is an embarrassment to the Choice Hotels name. Wires hanging from ceiling where smoke detectors should be). Security latches on doors broken or missing, elevator broken 4 of the 7 days we stayed. Broken or non functioning amenities, dirty and stained carpets, and the list goes on. I heard another guest call this a “roach motel”. That about sums it up.
Stayed 4 nights in May 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, room comfort

I don’t like it

It’s not a good place I don’t really like it
Stayed 1 night in Jun 2025

2/10 Terrible

Dominique

Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
This property is 0/0. The elevators was out of order. I checked out earlier than my checkout date. The a/c was not working properly. The carpet was stained. The property gave an old smell. The internet/ cable was out for the entire stay. I was informed the cable company was there the first day to fix it which was a lie. Breakfast was suppose to start at 7am. 8am I went to grab breakfast and the area where breakfast was suppose to be served was filled with boxes. I went to the front desk to ask where the breakfast was being served and a basket full of donuts and pastries was pulled out and said this was the breakfast.
Stayed 3 nights in Jun 2025

4/10 Poor

Paul

Stayed 2 nights in Jun 2025

2/10 Terrible

Adam

Stayed 2 nights in Jun 2025

4/10 Poor

Bryan

R
Stayed 2 nights in Jun 2025

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Broken Elevator and Bugs

I’m a wheelchair user who reserved an accessible room however their elevator was out of service. When attempting to check another first floors room to see if it’s accessible, the other rooms were infested with bugs, all over the floor and furniture. As I was sitting in the lobby processing my refund online, The front desk attendant kicked me out.
Stayed 1 night in Jun 2025

2/10 Terrible

Aumora

Stayed 7 nights in May 2025

2/10 Terrible

Sheila

Disliked: Cleanliness, property conditions & facilities, room comfort
This place is so dirty. Carpet dirty in the room and the hallways. It is so disgusting. Rooms dirty. Dead Bugs on walls Dead Bugs on ceiling Roaches crawling Bad smells from food and body order, mildew. Mildew in the shower. Elevators do not work and hasn't been. The lady at the front made it seems like it just happened. But from previous reviews, it's an ongoing problem. I think the health department needs to visit this place and you won't get a hot breakfast because there is no way that that place is clean enough to even serve people anything let alone coffee in the lobby. The breakfast they talk about is a two pack muffin and like I said coffee that I dare you to drink
Stayed 2 nights in May 2025

2/10 Terrible

Briana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy, Smoke Smell Horrible, Smoke Detectors Missing, Unsafe
Stayed 2 nights in May 2025

2/10 Terrible

Vivek

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had cockroaches, strong smoke odor, microwave didn’t work, in one of the rooms, water was dripping through the shower, elevator was broken and I had an 83 year disabled person who had difficulties going up and down from his room on the 2nd floor. Staircase and corridor carpets are full of marks, dirty. Very disappointed that Choice will not check them thoroughly. Hopefully, Expedia will refund our money for our 4 rooms.
Cockroach
Roach
Roach
Stayed 2 nights in May 2025

2/10 Terrible

Chang

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Check in date, elevator is not working at all and they dont know when to fix. The front desk clerk, Sazzad, give me a third floor room even he knows that elevator is not working. Once I found out the elevator was not working, I complained about 3rd floor room without elevator. Sazzad told me it was inly 3rd floor like nothing wrong with working up stairs with my heavy luggages. I told him i had heart problem, so i couldnt work up to third floor. Then he gave me options for either stay on 3rd floor without elevator or he sent me other place, Quality Suites after he charged me security deposit. He was very rude like yelling to speak and his behavior was nit professional enough to help customer, actually he didnt care about customers. In addition, he never apolozied at all for their elevator problem for inconvenience. This is worst motel that I never had before. I recommended all reviewers to not go this place. You will be registered once you put your step into this place and start see this guy, Sazzad.
Stayed 3 nights in May 2025

8/10 Good

Karla

Travelled with family
Liked: Staff & service
Good for the price paid.
Stayed 2 nights in May 2025

2/10 Terrible

Kayla

Business traveller, Travelled with group
Where do I begin. The elevator was broken, open, on the third floor with no signage. There was furniture in the hallways randomly. My room was missing the smoke detector and there was a hole in the ceiling. The tank lid on the toilet wasn’t even for that toilet. The bathroom door was damaged like someone tried to break into the bathroom. The whole hotel smelled awful. The staff at the front desk was on drugs and didn’t know what she was doing. 0/10 literally. Don’t waste your money 👌
Stayed 1 night in May 2025

4/10 Poor

Carlos

Travelled with group
Phone in room didn’t work, toilet took 10 minutes or longer before tank started to fill and the elevator broke during my stay. Got a good deal, but will never stay there again.
Stayed 3 nights in May 2025

4/10 Poor

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roaches

Roaches. Get it together folks
Stayed 2 nights in May 2025

10/10 Excellent

Todd

Business traveller, Travelled with partner
Liked: Cleanliness
The staff did not pester us
Stayed 6 nights in May 2025

2/10 Terrible

Noah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
One of the nastiest hotels I’ve ever stayed in carpets are stained walls are disgusting it stunk I couldn’t even stay the night there
Stayed 2 nights in May 2025

2/10 Terrible

Chelsea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t go!!!

I would not recommend anyone getting a room at this hotel! Smelled like smoke and was not clean at all. Roaches were crawling on the floor. I could not stay there!
Stayed 2 nights in May 2025

4/10 Poor

Amer, Irvine

Disliked: Cleanliness, staff & service, property conditions & facilities
Not for business travelers. Deteriorating conditions.
Stayed 3 nights in May 2025

4/10 Poor

Jordain

Disliked: Cleanliness, property conditions & facilities
Super run down
Stayed 1 night in May 2025

2/10 Terrible

Becky

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible check in. Slow and inaccurate. Family woke up with bedbugs all over. 100% would not recommend.
Stayed 1 night in May 2025

4/10 Poor

Kevin

Stayed 1 night in May 2025

2/10 Terrible

Camille

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It is sketchy and dirty. Front desk is nice but the rooms, stairs, floors, beds, curtains, furniture, and some of bathrooms are gross. Not ok. Couldn’t stay there the 2nd night.
Stayed 2 nights in May 2025

4/10 Poor

Ricardo

Disliked: Cleanliness, amenities, property conditions & facilities
Left my adidas sandals and they threw them out.
Stayed 3 nights in Apr 2025