See all properties
Save

The Highland Dallas, Curio Collection by Hilton

4.0 star property
Suburban hotel with full-service spa and fitness centre

Photo gallery for The Highland Dallas, Curio Collection by Hilton

Lobby
Lobby
Sauna, body treatments, hot stone massages, deep-tissue massages
Sauna, body treatments, hot stone massages, deep-tissue massages
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Room service
  • Bar
The current price is NZ$334
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
5300 E Mockingbird Ln, Dallas, TX, 75206
  • Place, Southern Methodist University
    ‪2 min walk‬
  • Place, Gerald J. Ford Stadium
    ‪1 min drive‬
  • Place, American Airlines Center
    ‪6 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Frette Italian bed sheets
Blackout curtains
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

42-inch LCD TV with cable channels, TV, iPod dock

Luxury Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible (Hearing)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

42-inch LCD TV with cable channels, TV, iPod dock

Room, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

42-inch LCD TV with cable channels, TV, iPod dock

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Frette Italian bed sheets
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Top Floor)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds (Top Floor)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Frette Italian bed sheets
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Premium bedding
Sofa bed
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Top Floor)

Suite, 1 Bedroom (Top Floor)

Suite, 1 Bedroom (Top Floor)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Frette Italian bed sheets
Sofa bed
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Frette Italian bed sheets
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Frette Italian bed sheets
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Frette Italian bed sheets
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Panoramic Apartment, 2 Bedrooms, Ensuite, City View | In-room dining

Luxury Downtown Dallas Stay by Amyfinehouse

Downtown Dallas
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, 289 reviews
The price is NZ$403
includes taxes & fees
9 Nov - 10 Nov
Luxury Downtown Dallas Stay by Amyfinehouse

About the area

Dallas

At The Highland Dallas, Curio Collection by Hilton you'll be within just a 10-minute stroll of Southern Methodist University and Gerald J. Ford Stadium. Highlights at this boutique hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The steakhouse, The Reserve, serves American cuisine and is open for breakfast, brunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Hot tub, sauna and pool cabanas. 16664 square feet (1548 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include Wi-Fi in public areas and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Northeast Dallas hotel include American Airlines Center and Kay Bailey Hutchison Convention Center.

What's nearby

  • Southern Methodist University - 2 min walk - 0.2 km
  • Gerald J. Ford Stadium - 1 min drive - 0.4 km
  • NorthPark Center - 3 min drive - 5.2 km
  • American Airlines Center - 6 min drive - 8.9 km
  • Dallas Market Center - 7 min drive - 8.1 km

Getting around

  • Mockingbird Station - 4 min walk
  • Dallas Union Station - 13 min drive
  • Love Field Airport (DAL) - 18 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Shug’s Bagels - ‬4 min walk
  • ‪Taco Bell - ‬5 min walk
  • ‪The Londoner - ‬5 min walk
  • ‪la Madeleine French Bakery & Café Mockingbird - ‬5 min walk

About this property

The Highland Dallas, Curio Collection by Hilton

Suburban hotel with full-service spa and fitness centre
The Highland Dallas, Curio Collection by Hilton offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 16664 square feet (1548 square metres) and includes conference space. A fitness centre, a sauna, and multilingual staff are also featured at the business-friendly The Highland Dallas, Curio Collection by Hilton. For a fee, parking is available.

  • 204 guestrooms or units
  • 9 levels
  • Conference rooms
  • 16664 sq ft of conference space
  • 1548 sq. m of conference space
  • Built in 1960
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Fireplace in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Highland Dallas, Curio Collection by Hilton offers 204 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in May 2025.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Property amenity
The Beeman Hotel
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 2,192 reviews
The price is NZ$290
includes taxes & fees
23 Nov - 24 Nov
The Beeman Hotel

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 4.95 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 12 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Reserve

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Cot (surcharge)
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 16,664 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated guestrooms - May 2025

Room amenities

Bedroom

  • Cot (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in after 11:30 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75 per stay.
  • Cots (infant beds) are available for USD 25 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 12.00 per person
  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per day (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee for check-in after 11:30 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 25 per stay
  • Rollaway bed fee: USD 75 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Hotel Palomar
Dallas Palomar
Dallas Palomar Hotel
Hotel Palomar
Hotel Palomar Dallas
Palomar Dallas
Palomar Dallas Hotel
Palomar Hotel
Palomar Hotel Dallas
Highland Dallas Curio Collection Hilton Hotel
Highland Curio Collection Hilton Hotel
Highland Dallas Curio Collection Hilton
Highland Curio Collection Hilton

Frequently asked questions

What is the cancellation policy at The Highland Dallas, Curio Collection by Hilton?

The Highland Dallas, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Highland Dallas, Curio Collection by Hilton?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at The Highland Dallas, Curio Collection by Hilton on 30 Nov 2025 start from NZ$334.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Highland Dallas, Curio Collection by Hilton?

Yep, The Highland Dallas, Curio Collection by Hilton has secured covered valet parking with in/out privileges for USD 55 per day.

Is there a spa on site at The Highland Dallas, Curio Collection by Hilton?

Yep, there is an onsite spa at The Highland Dallas, Curio Collection by Hilton. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Highland Dallas, Curio Collection by Hilton have a pool?

The Highland Dallas, Curio Collection by Hilton has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 6:00 AM to 10:00 PM.

What makes The Highland Dallas, Curio Collection by Hilton a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Highland Dallas, Curio Collection by Hilton.

Is The Highland Dallas, Curio Collection by Hilton family-friendly?

You bet! With amenities such as children's meals and an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that The Highland Dallas, Curio Collection by Hilton is a hit with families.

Does The Highland Dallas, Curio Collection by Hilton serve breakfast?

You bet, cooked-to-order breakfast is on offer weekdays between 7:00 AM and 10:30 AM and on weekends from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at The Highland Dallas, Curio Collection by Hilton?

No, The Highland Dallas, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at The Highland Dallas, Curio Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Highland Dallas, Curio Collection by Hilton?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Highland Dallas, Curio Collection by Hilton?

Cats and dogs are welcome at The Highland Dallas, Curio Collection by Hilton, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 45 kg per pet.

Reviews

The Highland Dallas, Curio Collection by Hilton Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 528 out of 1003 reviews
Rating 8 - Good. 261 out of 1003 reviews
Rating 6 - Okay. 109 out of 1003 reviews
Rating 4 - Poor. 73 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

Reviews

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for business travel Very spacious. Has snacks and beverages in room Staff is very friendly
Stayed 1 night in Jul 2025

4/10 Poor

Mayte

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Thin walls, no toiletries, only room service for breakfast, vallet is very expensive but doesn’t help with bags. Pool was nice but the spa wasn’t very good. I wouldn’t stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan

Stayed 2 nights in Jul 2025

4/10 Poor

Denise

Business traveller
Disliked: Cleanliness, staff & service
I’m so disappointed as I was expecting so much better. The girls that checked me in had no idea how far the airport was from the hotel and said I can google it as well as what time to leave if there’s traffic. My card had a swiping issue and the other girl said she didn’t know how to manually enter it. When i went to my room floor there was a cart in the hall with old food and dirty items for hours. In the room there was stains on the rug and bed sheets. On one bed the sheets had holes and a burn mark that caused the sheet to have a sharp burnt edge. I took photos of it all. I’m traveling for work and there was an iron but no ironing board or robe in the closet. Very very disappointing especially for the price.
Random red orange stain
More stains on the bed
Stains on the rug
More rug stains
Stayed 1 night in Jul 2025

10/10 Excellent

Frances Joanne

Stayed 2 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful!!
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Kalpeshkumar Gulabsinh

Liked: Staff & service, property conditions & facilities
Good Property but not advisable for businesses travelling
Stayed 1 night in Jul 2025

10/10 Excellent

Michael, Jupiter

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel - perfect for SMU
Stayed 3 nights in Jun 2025

2/10 Terrible

Laney

Stayed 1 night in Jun 2025

8/10 Good

Mario

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2025

10/10 Excellent

Tangela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is darling! We had the opportunity to sit by the pool, it was loud due to traffic, but still wonder as the pool is fantastic and the chairs were comfortable. We didn’t have dinner at the Knife, but were able to walk across the street and shop and dine. Overall it’s a 10 out of 10!
Stayed 1 night in Jun 2025

8/10 Good

Thomas

Stayed 1 night in Jun 2025

6/10 Okay

Lori

Liked: Cleanliness
Disliked: Staff & service

LOTS to be desired...

I REALLY wish I had a better experience. This was my chance, as a mom if 3, to get away for one night. The hotel itself is lovely. However, it was VERY understaffed. At check-in, no one behind the desk. Eventually, the valet found someone to check me in. Not the best first impression. At the poil, no one at the towel Check-out station or the bar. The last impression was me heading down 7 flights of stairs because the intercom said the building was on fire.
Stayed 1 night in Jun 2025

10/10 Excellent

Dr Dan, Marietta

Liked: Cleanliness, amenities, property conditions & facilities
We had not stayed at the Highland for a number of years - the renovation is spot on! Staff outstanding - walking distant to SMU!
Stayed 3 nights in Jun 2025

10/10 Excellent

Chris

Stayed 1 night in Jun 2025

10/10 Excellent

Gideon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay, great get away for the weekend
Stayed 2 nights in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a trip to visit family in the area. We have been staying at this hotel for years and have always been very happy The rooms and hotel have all been remodeled since our last visit and we were very happy with how beautiful it looked. The staff there is very friendly and welcoming also.
Stayed 2 nights in Jun 2025

4/10 Poor

Lori

Stayed 1 night in May 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice fresh clean hotel with great restaurant and a very fair rate
Stayed 1 night in May 2025

4/10 Poor

Courtlyn

Travelled with partner
Liked: Amenities
It was just okay. Our room seemed old. It had an old bathtub that you had to stand in to shower. I only booked here because I read that it had been renovated! Also, the view was not great at all.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel, not great desk staff.

Room was great, very clean and the bed comfortable as well. Unfortunately during my stay one of the gentleman at the front desk was very rude and made my stay more difficult than necessary. Was delayed Friday evening due to weather and didn’t arrive until Saturday morning. Was told that since I was early to check-in that my room was not ready yet. Despite technically being a day late to my booking. I reiterated that my booking was actually for the previous day and was still told the same thing. So either he was too lazy to look up an open room from the previous night or the hotel double booked my room. I have a whole list of other interactions between us and not enough characters to explain it all out. Long story short, this gentleman was extremely unhelpful during the whole process and is the reason my rating is not a full 5 stars.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

They did a fantastic job with the recent renovation. Rooms were beautifully appointed and very clean. Staff was friendly and responsive. Great location near SMU/Park Cities.
Stayed 3 nights in May 2025