6/10 Okay
Sandra
18 May 2025
Her trip was both good and bad. The property itself is really nice, but we had issues with a terrible sound in our room that was coming from either the vent or the door seal or something and it was a loud, high pitched wind sound that we had on both nights we stayed there. We couldn't figure out what it was, but it was incredibly annoying and it totally affected our stay. When we did complain to the hotel about it they offered a very small refund but didn't really apologize or make a satisfactory offer for our inconvenience. That kind of irritated me. We did go through Expedia for this property and they tried to help us but also did not come through in the manner which I would have hoped for. It was very minimal for the price that we paid for the room, which I believe was kind of expensive. I don't know that we would stay at that hotel again, but we would use Expedia again.
Sandra
Stayed 2 nights in May 2025