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Prime Plaza Suites Sanur - Bali - CHSE Certified

4-star property
Jalan By Pass Ngurah Rai 83, Denpasar, Bali 0508 053 286
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4.5 out of 5
Wonderful!
See all 45 wotif Reviews

"We really loved it. Fantastic pool with daily activities for kids. Enjoyed lounging around beside the pool and swimming. The rooms were spacious and c ... " More

By a verified traveller on Mon 15 Jan 2024

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Hotel Description

A family-friendly stay in Denpasar awaits you at Prime Plaza Suites Sanur - Bali. Within just a 15-minute stroll, you'll find Sanur Beach and Sanur Night Market. Highlights at this aparthotel include 2 outdoor swimming pools, a full-service spa, and a restaurant.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a dining area, and in-room childcare. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. Nice touches to enhance your stay include slippers and free toiletries. A living room, free bottled water, and a safe are also available.

A day of pampering can include Swedish massages, Thai massages, and body scrubs along with aromatherapy and Ayurvedic treatments. At the aparthotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the free kids' club, gym, kids' swimming pool, and waterslide. Plus you'll find free WiFi in public areas and laundry facilities. There's also the convenience of a free area shuttle.

Attractions within a 15-minute drive of this Denpasar aparthotel include Waterbom Bali and Beachwalk Shopping Center.

Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$89* Per night/room 20 May - 21 May

Suite, 2 Bedrooms (Free Upgrade 2 Bedroom Suite Balcony)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Loft, 3 Bedrooms (Kids Eat Free for age up to 12 yo)

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Suite, 2 Bedrooms (Kids Eat Free for age up to 12 yo)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 3 Bedrooms (Kids Eat Free for age up to 12 yo)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 2 Bedrooms, Balcony (Kids Eat Free for age up to 12 yo)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Prime Plaza Suites Sanur - Bali ratings based on 45 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Prime Plaza Suites Sanur - Bali

Everyone (14) Couples (1) Family (26)
5 out of 5
We really loved it. Fantastic pool with daily activities for kids. Enjoyed lounging around beside the pool and swimming. The rooms were spacious and clean. Really good air conditioning. The breakfast buffet and the happy hour were also a winners. The location was within walking distance to shops but further from the beach. But a shuttle bus was available if needed. The staff were impeccable. So warm and friendly. The only thing I could critique was that while the rooms were spacious and clean - they were just a little dated but we didn’t minds that as everything else was excellent. We definitely want to stay there again.

Posted by on 15 Jan. 2024

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4 out of 5
We thought we would try prime Plaza after multiple previous stays at dynasty resort and it was great value for money! Be aware the the kids club is not a fully supervised kids club, it is more of a kids play area they can go to. Additionally, the mozzies in the room were some of the worst I have ever seen across many trips to Bali. We had to wear mozzie repellent to bed. I wouldn't not go because of it, (it's Bali, mozzies are just part of the process) but definitely bring some plug in mozzy repellents because the hotel didn't provide any and the only option was to bomb the room with insect spray which made the room stink.

Posted by on 13 Jul. 2023

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5 out of 5

Posted by on 21 Apr. 2023

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5 out of 5
Our 3rd time at Prime Plaza. Staff are very hospitable nothing is too much trouble. Very clean facilities, kids loved the waterslide. A little worn post covid but still did not disappoint. We'll definitely return!

Posted by on 21 Apr. 2023

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3 out of 5
Friendly staff who were helpful. Noisy location on main road

Posted by on 19 Feb. 2023

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5 out of 5
Spacious and clean the access door at the rear is great but it does close at 6pm, which means a hair raising walk along the busiest road in Sanur to get back. Maybe change the gate to electronic key card access?

Posted by on 19 Jan. 2023

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5 out of 5
Wonderful staff and very accommodating. The nannies we used from camp splash were all delightful. My only negative and it is only cos of the age of our kids, it felt “isolating” when it rained as the back road would completely flood. We needed to take a pram so having to get a cab etc was just too hard so we often just stayed in

Posted by , from Melbourne on 13 Mar. 2020

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5 out of 5
It was excellent for the kids with the slide pool & kids club. The breakfast at the restaurant was great. The cleaning staff did a great job & the reception staff wer excellent

Posted by on 20 Jan. 2020

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5 out of 5
The location to central Sanur was fantastic wit the rear property gate a real advantage.

Posted by on 7 Oct. 2019

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5 out of 5

Posted by on 28 Jul. 2019

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About the Prime Plaza Suites Sanur - Bali - CHSE Certified

Location Jalan By Pass Ngurah Rai 83, Denpasar, Bali 80228

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Prime Plaza Suites Sanur - Bali offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A children's pool, spa services, and a terrace are also featured at the family-friendly Prime Plaza Suites Sanur - Bali. An airport shuttle (available 24 hours) is available for a fee. This Denpasar aparthotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • 2 buildings
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Separate living room
  • Free WiFi
  • Children's club (free)
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free area shuttle and beach shuttle; airport shuttle

Room Amenities

Prime Plaza Suites Sanur - Bali offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Denpasar aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • In-room kitchen
  • Dining room
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Electric kettle
  • Kitchenware
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Toothbrush and toothpaste

Food & Drink

Prime Plaza Suites Sanur - Bali has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Swedish massage
  • Thai massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used for contact tracing and is required to access the property’s common areas.

Prime Plaza Suites Sanur - Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 400000.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

  • No cots (infant beds) available
  • No lifts
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Paradise Suites Hotel Sanur Plaza
  • Prime Plaza Suites Sanur Bali Aparthotel Denpasar
  • Sanur Plaza Paradise
  • Sanur Plaza Paradise Suites
  • Sanur Plaza Suites
  • Sanur Paradise Plaza Hotel Sanur
  • Sanur Paradise Plaza Suites Bali
  • Sanur Paradise Plaza Suites Aparthotel
  • Paradise Plaza Suites Aparthotel
  • Paradise Plaza Suites
  • Prime Plaza Suites Sanur Bali Aparthotel
  • Prime Plaza Suites Sanur Bali Denpasar
  • Prime Plaza Suites Sanur Bali
  • Sanur Paradise Plaza Suites
  • Prime Plaza Suites ur Bali np

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.